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Manager, Intellectual Property/Anti-Counterfeit Compliance - job 1 of 2

Position Summary...The Intellectual Property and Anti-Counterfeit team under Ecommerce Item Compliance is responsible for defining, enforcing, and promoting policies, programs, and products to ensure safe transactions and maintain trust across our marketplace business mitigating risks around Intellectual Property.The position will report into the Senior Manager, Intellectual Property & Anti-Counterfeit and will partner with the Legal, Marketplaces, Customer Support, Omni Merchandising Corporate Affairs, Technology, other Ecommerce Item Compliance and Product teams.The ideal candidate will be highly customer focused. The position requires a hands-on, entrepreneurial style, to become personally involved to whatever degree necessary to manage functional responsibility and key relationships. We are looking for a cross-functional team player who drives hard, operates with a sense of urgency, can handle controversy, and makes decisions firmly and objectively.This position must also cultivate an environment where the candidate respects and adheres to company standards of integrity and ethics while developing and leveraging internal and external partnerships and networks to maximize the achievement of business goals.What you’ll do…• Collaborate closely with cross-functional teams including legal, compliance, and product management to address complex IP issues and develop effective solutions and ensure accuracy of documentation.• Oversee all aspects of tooling solutions, managing the tooling roadmap and working closely with our Product and Engineering teams to implement fixes.• Analyze existing practices related to IP management and propose improvements to enhance efficiency and compliance.• Conduct regular reviews and updates of processes to reflect changes in regulations, company policies, and industry best practices.• Develop and implement strategies to enhance the effectiveness of IP protection measures, including proactive monitoring and continuous improvement of detection methodologies.• Serve as a subject matter expert on the IP Compliance program, offering insights and recommendations to senior management and stakeholders.• Prepare detailed reports and documentation on investigation findings, trends, and outcomes for senior management and stakeholders.What you’ll bring…• Bachelor’s degree in [relevant field, e.g., Law, Business Administration, Intellectual Property] or equivalent practical experience.• Proven experience (3+ years) in IP infringement investigations, Trust & Safety, Content Moderation, preferably within an ecommerce marketplace or technology-driven environment.• Excellent analytical and problem-solving skills, with a keen attention to detail.• Strong understanding of intellectual property laws and regulations, with the ability to interpret and apply them in a marketplace setting.• Experience in performing risk analysis and making data-driven decisions to mitigate IP-related risks.• Ability to communicate effectively across various levels of the organization and with external stakeholders.• Proficiency in document management and collaboration tools (e.g., Microsoft Office Suite, SharePoint, OneTrust).• Excellent analytical skills and attention to detail, with the ability to manage multiple investigations simultaneously under tight deadlines.• Proficiency in using IP detection tools and platforms, with experience in monitoring and auditing these tools for accuracy and efficiency.• Strong analytical skills, including working with large data sets to solve business problems, and providing practical business insights (Advanced EXCEL, Google Sheets, etc.)• Experience working with JIRA, SalesForce, ServiceNow or other similar project management software.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits & PerksBeyond competitive pay, you can receive incentive awards for your performance, including stock and bonuses. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎For information about PTO, see https://one.walmart.com/notices.‎Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎For information about benefits and eligibility, see One.Walmart.‎Sunnyvale, California US-11349:The annual salary range for this position is $104,000.00-$202,000.00‎Bentonville, Arkansas US-10735:The annual salary range for this position is $80,000.00-$155,000.00‎Additional compensation includes annual or quarterly performance bonuses.‎Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in compliance, ethics, legal, project management, or related area OR 4 years’ experience in compliance, ethics, legal, project management, or related area.2 years’ experience using intermediate functionality of Microsoft Office.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master's degree in Business, Human Resources, or related field, Project Management Certification, Supervisory experiencePrimary Location...2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America
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What You Should Know About Manager, Intellectual Property/Anti-Counterfeit Compliance, Walmart

If you’re ready to take on the exciting challenge of becoming the Manager of Intellectual Property/Anti-Counterfeit Compliance at Walmart in Bentonville, AR, then this might just be your dream job! In this essential role, you will spearhead initiatives to ensure our marketplace operates smoothly while managing the complexities that come with intellectual property. Collaborating with cross-functional teams like Legal, Customer Support, and Technology, you'll dive deep into IP issues, finding practical solutions and ensuring compliance with regulations. Your entrepreneurial spirit will be pivotal in enhancing our tools and processes, keeping everything on track! Your knack for detail will be crucial as you monitor and improve IP protections and documentation accuracy. We’re looking for someone with strong analytical abilities and stellar communication skills who can manage multiple investigations under tight deadlines. So, if you're passionate about protecting intellectual property and thrive in a fast-paced environment, let’s join forces and make eCommerce safer for everyone at Walmart!

Frequently Asked Questions (FAQs) for Manager, Intellectual Property/Anti-Counterfeit Compliance Role at Walmart
What are the key responsibilities of the Manager, Intellectual Property/Anti-Counterfeit Compliance at Walmart?

As the Manager of Intellectual Property/Anti-Counterfeit Compliance at Walmart, your core responsibilities will include collaborating with cross-functional teams to tackle complex IP issues, managing tooling solutions, conducting process reviews, and developing strategies to bolster IP protections. Additionally, you'll serve as a subject matter expert in IP compliance, preparing detailed reports on investigations for senior management.

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What qualifications are required to apply for the Manager, Intellectual Property/Anti-Counterfeit Compliance position at Walmart?

To qualify for the Manager, Intellectual Property/Anti-Counterfeit Compliance role at Walmart, you need a Bachelor’s degree in a relevant field, like Law or Business Administration, along with 3+ years of experience in IP infringement investigations or compliance within an ecommerce marketplace. Strong analytical skills and proficiency in document management tools are also essential.

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How does the Manager of Intellectual Property/Anti-Counterfeit Compliance ensure effective monitoring of IP protection at Walmart?

In the Manager, Intellectual Property/Anti-Counterfeit Compliance position at Walmart, you will enhance IP protection measures through proactive monitoring and continuous improvement of detection methodologies. Your role will involve analyzing existing practices and proposing improvements to ensure compliance and efficiency across the organization.

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What tools and software are commonly used by the Manager, Intellectual Property/Anti-Counterfeit Compliance at Walmart?

In the Manager, Intellectual Property/Anti-Counterfeit Compliance role at Walmart, you’ll often use Microsoft Office Suite, SharePoint, and document management tools. Familiarity with IP detection tools, as well as project management software such as JIRA and SalesForce, will be fundamental in executing your responsibilities effectively.

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What benefits can I expect as a Manager, Intellectual Property/Anti-Counterfeit Compliance at Walmart?

As a Manager of Intellectual Property/Anti-Counterfeit Compliance at Walmart, you can expect a competitive pay package alongside performance-driven bonuses, generous PTO, health benefits, a 401(k) match, stock purchase plans, and numerous other perks designed to support your well-being and professional growth.

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Common Interview Questions for Manager, Intellectual Property/Anti-Counterfeit Compliance
Can you describe your experience with IP compliance and enforcement?

In answering this question, focus on specific experiences where you navigated complex IP issues. Discuss any tools you used, teams you collaborated with, and the outcomes of your efforts. Highlight your understanding of the regulatory environment and your successful strategies in IP enforcement.

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How do you prioritize multiple IP investigations under tight deadlines?

To answer this, showcase your approach to time management and use of analytical tools. You can explain how you assess the urgency of different investigations, delegate tasks as needed, and maintain organized documentation to keep your findings in order and accessible.

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What strategies do you employ to enhance IP protection measures?

Share specific strategies such as regular monitoring of products, consumer reports, and trends in counterfeit goods. Explain how you proactively identify weaknesses in existing measures and suggest data-driven improvements to management.

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How would you handle a conflict regarding IP infringement within internal teams?

Focus on your conflict resolution skills. Discuss how you would facilitate dialogue between teams to ensure everyone's perspectives are heard, aiming for a collaborative solution that aligns with Walmart’s compliance objectives.

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Describe your experience with tools used for IP detection and monitoring.

Highlight your proficiency with specific IP detection tools, explaining how you've used them to identify and resolve infringement cases. Provide examples of the effect these tools had in your previous roles.

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Can you provide an example of a challenging IP investigation you managed?

When answering, describe the case's complexity, your role, the steps you took to investigate the issue, and the outcome. Showcase your analytical skills and how the experience expanded your understanding of IP compliance.

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What role does communication play in managing intellectual property compliance?

Discuss the importance of clear communication in understanding legal standards, collaborating with stakeholders, and conveying compliance strategies across the organization. Share how effective communication has facilitated successful projects in your past roles.

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In your opinion, what are the emerging trends in intellectual property law that will impact ecommerce?

Showcase your knowledge by discussing trends such as the rise in digital trademarks, challenges with global compliance, and the implications of new technologies in IP protection. Present your viewpoint on how these trends affect a marketplace like Walmart.

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How do you keep yourself updated on the latest developments in intellectual property law?

Share the resources you turn to for keeping abreast of legal changes, such as journals, professional networks, or webinars. Mention how you apply this updated knowledge to your work in compliance.

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Why do you think ethical considerations are important in IP compliance?

Discuss how ethical practices build trust in the marketplace, protect both consumers and creators, and enhance Walmart's brand reputation. Emphasize your commitment to maintaining integrity while navigating IP compliance challenges.

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December 7, 2024

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