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Manager, Operations - Visual Design Manager - job 6 of 8

Position Summary...What you'll do...The team you'll get to join:On the Driver Experience team, we're focused on creating an intuitive gig-driver experience that just works. One that is built through the lens of agent success which fosters trust and transparency, nurtures driver retention, and enables a differentiated support experience - empowering us to become a low-cost delivery partner and platform of choice for gig-drivers everywhere.The Driver experience team views optimizable contact rate as a defect and is focused on reduction of contact rate as our primary OKR. We do so by holistically analyzing the experience across every phase of the driver journey and collaborating with product and engineering to enhance existing platform experiences, reduce high-friction pain points, and eliminating working as designed defects.In a lot of ways, we function like a startup, meaning you'll leverage cross functional leadership, a collaborative mindset (understanding the impact your suggestions have on other teams' goals and OKRs), and a full range of product thinking and customer experience/operational strategist skills across all organizations.Where you'll help:As a Visual Designer on the Driver Experience Creative Content team, you'll have the opportunity to create captivating and professionally branded presentations allowing leadership to effectively present organizational updates at an executive level. You will also create and manage asset libraries for reusable, systematic presentation design.Additionally, you will work closely with designers, copywriters, product managers, and other cross-functional partners to design highly visual and engaging email campaigns, newsletters, and website content supporting communication efforts for the Spark Driver app.Minimum Experience & Skills:• 5+ years as a designer (either working for in-house creative teams or agencies)• 2+ years leveraging project and content management methodologies and tools• Have a design portfolio with examples of brand, web design, and illustration work showing projects you've worked on.• Be able to tell a story and leverage design principles to engage audiences and convey information clearly.• Can thrive in a world of ambiguity and adapt to changing circumstances and shifting priorities is crucial, given the past paced nature of our work and industry.• Experience working on a variety of presentations and brand projects that exemplify expertise in designing brand systems, presentations, illustrations, emails, newsletters, and other content.• Outstanding craft with typography and content hierarchy.• Are a self-motivated problem-solver with a strong track record of delivering work independently and influencing other designers, adept at managing multiple projects, detail-oriented, strategic thinker, and are experienced in cross-functional collaboration from kickoff to delivery.• Are fluent in Microsoft Office (specifically PowerPoint and Word), Figma, and Adobe Creative Suite (specifically InDesign, Photoshop and Illustrator).You will blow us away if you also:• Have previously developed presentations for an executive audience.• Have experience designing and building emails leveraging Braze.• Familiarity with email template framework and responsive design techniques.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $70,000.00-$130,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 2 years' experience in operations, project management, or related area OR 4 years' experience in operations, project management, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Supervising AssociatesMasters: EconomicsProject Management - Project Management Professional - CertificationPrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About Manager, Operations - Visual Design Manager, Walmart

Are you a creative visionary looking to make a real impact? As the Manager, Operations - Visual Design Manager for Walmart in Rogers, AR, you'll join the innovative Driver Experience team. This isn't just any team; we're dedicated to crafting an intuitive gig-driver journey that's all about trust and transparency. Your role will be crucial in transforming complex ideas into compelling visuals, helping us communicate effectively at all levels, especially to our executives. Imagine creating stunning presentations that not only convey our organizational updates but also resonate with our audience. You'll collaborate closely with talented designers, copywriters, and product managers to craft engaging email campaigns, newsletters, and more for the Spark Driver app. If you've got a design portfolio brimming with creativity, a love for typography, and experience in project management tools, we want to hear from you! You’ll thrive in our dynamic environment, where adaptability is key and every day presents new opportunities to showcase your design expertise. The best part? You'll receive competitive pay, performance bonuses, and a fantastic benefits package that supports your health, wellness, and professional development. Ready to bring your unique perspective to Walmart's Driver Experience team? Let’s redefine the gig-driver experience together!

Frequently Asked Questions (FAQs) for Manager, Operations - Visual Design Manager Role at Walmart
What are the main responsibilities of the Manager, Operations - Visual Design Manager at Walmart?

As the Manager, Operations - Visual Design Manager at Walmart, you'll create captivating presentations, manage asset libraries, and collaborate with cross-functional teams on various design projects. Your focus will be on enhancing communication efforts for the Spark Driver app while ensuring alignment with the company's brand vision.

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What qualifications are needed for the Manager, Operations - Visual Design Manager role at Walmart?

To qualify for the Manager, Operations - Visual Design Manager position at Walmart, candidates must have a bachelor's degree in Business Administration, Operations, or a related field. Additionally, you should possess 5+ years of design experience and 2+ years of project management experience, showcasing a strong portfolio in brand and web design.

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How can I prepare for the Manager, Operations - Visual Design Manager interview at Walmart?

Preparing for the Manager, Operations - Visual Design Manager interview at Walmart involves understanding the company's design philosophy, familiarizing yourself with the Spark Driver app, and showcasing your portfolio effectively. Highlight your experience in managing multiple projects and collaborating with diverse teams.

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What tools and software should I be proficient in for the Manager, Operations - Visual Design Manager role at Walmart?

For the Manager, Operations - Visual Design Manager position at Walmart, proficiency in Microsoft Office (especially PowerPoint and Word), Figma, and Adobe Creative Suite (including InDesign, Photoshop, and Illustrator) is essential. Your ability to create visually appealing designs and presentations will set you apart.

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What benefits does Walmart offer for the Manager, Operations - Visual Design Manager position?

Walmart provides a comprehensive benefits package for the Manager, Operations - Visual Design Manager position, including health benefits (medical, vision, and dental), a 401(k) plan, stock purchase options, paid time off, and educational benefits through the Live Better U program, which covers tuition and associated costs.

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Common Interview Questions for Manager, Operations - Visual Design Manager
Can you describe your design process when creating presentations?

In your answer, discuss the steps you take from brainstorming ideas to finalizing designs, emphasizing your attention to typography, alignment with brand identity, and your ability to tell a story through visuals.

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How do you manage deadlines when working on multiple design projects?

Highlight your organizational skills and experience with project management tools. Explain how you prioritize tasks and maintain open communication with your team to ensure timely project delivery.

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What strategies do you use to adapt your design approach to different audiences?

Discuss your understanding of audience analysis and how you tailor your design elements to resonate with different groups, particularly when presenting to executives versus general users.

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How do you incorporate feedback into your design projects?

Share your approach to receiving and integrating feedback from stakeholders. Emphasize the importance of collaboration and remaining flexible while ensuring the vision and quality of the design are maintained.

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What is your experience with cross-functional collaboration?

Describe a successful project where you worked with teams from different departments. Highlight how you facilitated communication and cooperation to achieve shared goals.

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Can you share an example of a challenging design project and how you overcame obstacles?

Provide a specific example of a challenging project you encountered, the strategies you implemented to address the obstacles, and the successful outcome resulting from your perseverance and creativity.

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What role does typography play in effective design?

Discuss your philosophy regarding typography and design. Explain how typography influences audience engagement and the clarity of the information presented.

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How do you stay updated with design trends and tools?

Share your methods for staying informed, whether through online courses, design communities, or industry publications. Explain how you apply new knowledge to your work.

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What software tools do you find most effective for design, and why?

Discuss your proficiency in various design tools, such as Adobe Creative Suite and Figma, and explain how each tool contributes to your design process and efficiency.

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Why do you want to work at Walmart as the Manager, Operations - Visual Design Manager?

Express your enthusiasm for Walmart's mission and values, and how your vision aligns with the company's focus on the gig economy and driver experience. Share what excites you most about the role and potential personal growth.

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