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Position Summary...What you'll do...The Senior Manager, Global Communications, will provide communications and public relations support for Walmart's U.S. End-to-End Last Mile Delivery teams. Reporting to the Director, Global Communications, the senior manager will be a storyteller - responsible for identifying and implementing new and innovative ways to promote Walmart's last mile delivery services; influencing internal and external communications within the business; serving as company spokesperson and a communications counselor to business unit leadership.Develop strategic communication plans by meeting with senior company officers and participating in cross-functional teams.• Counsel leaders on the most effective communication methods.• Balance changing and competing priorities while guiding strategic thinking for business partners as they develop plans.• Draft, design, review and edit internal and external communications.• Advise on the creation of communication elements related to global strategy.• Manage the distribution of communications according to plan.• Evaluate and ensure effectiveness of global communication plans and projects by establishing metrics and measures of success.• Research current, past and future messaging and approaches to identify potential risks and improvement opportunities.• Protect the brand and ensure company initiatives achieve intended outcomes.What you'll bring:• Robust knowledge of public relations and strategic communications in a B2C and/or B2B environment• Experience working in or with public relations agencies.• 5 years' experience in corporate communications, public relations, marketing, or related area.• Creativity and a desire to tell a story on large scale to diverse audiencesThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits and Perks:Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum Qualifications: Bachelor's degree in Journalism, Communications, Public Relations, or related field and 4 years' experience in corporate communications, public relations, or relevant area OR 6 years' experience in corporate communications, public relations, or relevant area. 1 year's supervisory experience or experience leading cross-functional teams.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Supervising AssociatesPrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About Senior Manager, Global Communications - Corporate Affairs, Walmart

As a Senior Manager of Global Communications at Walmart in Goshen, AR, you'll embark on an exciting journey of storytelling and strategic communication. Your role is pivotal in shaping how Walmart conveys its U.S. End-to-End Last Mile Delivery initiatives to the world. Reporting directly to the Director of Global Communications, you'll champion innovative methods to promote our delivery services, ensuring both internal and external communications align perfectly. With your rich experience in public relations, you’ll develop communication plans that resonate with diverse audiences while advising leaders on effective messaging strategies. Your responsibilities will also include drafting, reviewing, and managing a wide array of communications, thereby influencing the company’s narrative. As a key lieutenant, you’ll need to maintain balance amidst various competing priorities, allowing your creativity to shine through as you tackle significant tasks. You’ll not just be managing communications but also evaluating their effectiveness through established metrics. Keeping a keen eye on potential risks and opportunities will be essential to protect the Walmart brand. If you have a background in corporate communications and a passion for storytelling, this role is designed for you to make a meaningful impact and help our associates and customers live better. Join us, and let’s redefine delivery services together!

Frequently Asked Questions (FAQs) for Senior Manager, Global Communications - Corporate Affairs Role at Walmart
What are the responsibilities of a Senior Manager, Global Communications at Walmart?

The Senior Manager, Global Communications at Walmart is responsible for crafting and implementing strategic communication plans focused on the company's Last Mile Delivery operations. This includes serving as a company spokesperson, providing counsel to leadership, and leading internal and external communication efforts while maintaining brand integrity. Additionally, the manager evaluates communication effectiveness and identifies improvement opportunities.

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What qualifications are needed to become a Senior Manager, Global Communications at Walmart?

To qualify for the Senior Manager, Global Communications position at Walmart, candidates should possess a bachelor's degree in Communications, Public Relations, or a related field, coupled with either four years of relevant experience or six years of experience in corporate communications. Supervisory experience and a creative approach to storytelling are also valuable assets.

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How does the Senior Manager, Global Communications role at Walmart support the company's goals?

The Senior Manager, Global Communications supports Walmart's goals by creating and disseminating engaging communications that promote the company's Last Mile Delivery services. This role plays a significant part in influencing public perception, enhancing brand reputation, and ensuring all messaging aligns with corporate strategy, helping the company achieve its overarching mission.

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What kind of experience is beneficial for a Senior Manager, Global Communications at Walmart?

Experience in public relations agencies, corporate communications, and strategic marketing is highly beneficial for the Senior Manager, Global Communications position at Walmart. A robust understanding of both B2B and B2C environments will enable candidates to craft communications that effectively resonate with Walmart’s diverse audience.

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What is the salary range for a Senior Manager, Global Communications at Walmart?

The salary range for a Senior Manager, Global Communications at Walmart falls between $90,000 and $180,000 annually, with additional compensation available through performance bonuses. This competitive pay structure reflects Walmart's commitment to rewarding exceptional talent.

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Common Interview Questions for Senior Manager, Global Communications - Corporate Affairs
Can you describe your experience with strategic communication plans?

When answering this question, highlight your past roles where you developed or managed communication strategies. Include specific examples of campaigns, audiences targeted, and any measurable outcomes that demonstrate your effectiveness in this area.

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How do you approach advising senior leaders on communication methods?

Discuss your strategy for understanding the unique needs of each leader you advise. Emphasize the importance of active listening and customizing communication approaches to ensure alignment with their objectives and the company’s overall goals.

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Can you share an example of a successful public relations campaign you've executed?

Provide a detailed account of a specific campaign, outlining your role, the strategies used, the audience targeted, and the results achieved. Make sure to convey how your creativity and strategic thinking contributed to the campaign's success.

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What metrics do you use to evaluate the effectiveness of communications?

Mention various qualitative and quantitative metrics you consider important such as engagement rates, audience reach, media coverage, and feedback from stakeholders. Stress the importance of adjusting strategies based on these metrics to enhance future communications.

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How would you handle competing priorities from multiple business units?

Illustrate your time management and priority-setting skills. Discuss techniques like prioritizing based on impact and urgency, as well as clear communication with stakeholders to manage expectations effectively.

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What role do creativity and storytelling play in your communications strategy?

Emphasize that creativity and storytelling are crucial for engaging audiences and making communications more relatable and memorable. Discuss how you incorporate storytelling in your messaging to enhance connection and brand impact.

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How do you ensure that communications align with corporate strategy?

Articulate your process for gaining a thorough understanding of corporate strategy, including meeting with senior leaders regularly and collaborating with various teams. Emphasize the importance of continuity in messaging across all communication platforms.

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What do you consider when crafting messages for diverse audiences?

Describe your approach to tailoring messages based on audience demographics, interests, and preferences. Mention any specific strategies you utilize to ensure inclusivity and relevance in your communications.

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How do you stay updated with trends in public relations and communications?

Share your strategies for continuous learning, such as following industry publications, attending webinars, and networking with other professionals. Highlight your commitment to applying the latest trends and techniques in your own work.

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What do you think are the most significant challenges in corporate communications today?

Reflect on current challenges, such as rapidly changing social media landscapes, misinformation, or corporate transparency. Provide your insights on how to navigate these challenges effectively while maintaining a strong communication strategy.

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December 3, 2024

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