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Senior Manager, Product Management - Marketplace - job 2 of 9

Position Summary...What you'll do...The Walmart US eCommerce Marketplace team builds products that connect sellers across the world to buyers shopping on our marketplaces. Our customers have access to hundreds of millions of offers from sellers globally. We are looking for a customer-obsessed Product Leader to build 0 -1 seller-facing product experience.You will make an impact by...• Managing and executing a product roadmap by analyzing customer and product data for actionable insights, determining rollout strategy, and managing risks and new opportunities.• Defining vision and strategies for your product, using domain expertise, internal and external best practices, identifying market opportunities, and building business cases.• Leading and delivering on key cross-functional projects that span across multiple teams within the organization.• Building collaborative relationships with key partners by driving priorities aligned to OKRs, communicating and prioritizing product roadmaps, and gaining buy-in from executive leadership.You will sweep us off our feet if...• You have experience delivering seller-facing marketplace products.• You have experience in Retail or DTC e-commerce operations.• You have experience working with complex data, understanding insights and dashboards.• You have experience delivering platform products.• You have a strong bias for action, moving the team towards delivery complex products on time.• You have an analytical mindset for solving the most impactful customer and seller issues.• You have a growth mindset for expanding the scope and building strong teams of Product Managers.• You are a strong cross-functional collaborator with business, design, engineering, etc.• You are excited about solving complex challenges.• You are customer-centric in spirit and in execution.• You are comfortable influencing others, leading teams, managing stakeholders, getting buy-in from. leadership, and communicating clearly.• You have experience leading a product team.Preferred Experience• Product: You have experience delivering highly successful and innovative products with your fingerprints all over them and you are deeply proud of what you have accomplished. If you have experience in building products or features that drive seller growth in an eCommerce capacity, that is right up our alley.• Technical chops: You possess the technical familiarity and/or expertise to closely collaborate with engineering on technical architecture, solution design, and requirements and scope tradeoffs.• Strategic: You can craft a coherent product vision, multi-year strategy, and quarterly roadmap that your team and the business rallies behind.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .Sunnyvale, California US-08479:The annual salary range for this position is $143,000.00-$286,000.00Bentonville, Arkansas US-09401:The annual salary range for this position is $110,000.00-$220,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in computer science, engineering, or related area and 9 years' experience in product management. Option 2: 11 years' experience in product management or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master's degree in Computer Science, Engineering, Business Administration, or related area and 8 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Masters: Business Administration, Masters: Computer Engineering, Masters: Computer SciencePrimary Location...640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America
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What You Should Know About Senior Manager, Product Management - Marketplace, Walmart

Are you ready to step into the role of Senior Manager, Product Management - Marketplace at Walmart US eCommerce, where you will help bridge the gap between sellers and buyers on a global scale? We’re on the hunt for a customer-obsessed product leader who can delve deep into product data and glean actionable insights to craft a stellar seller-facing product experience. In this dynamic position located in Cupertino, CA, you will take charge of managing and executing the product roadmap, defining vision and strategies, and leading cross-functional projects that bring our marketplace vision to life. You'll collaborate with various teams to prioritize product roadmaps and gain buy-in from executive leadership. Your analytical mindset will be crucial in tackling complex customer and seller challenges while expanding your team of dedicated product managers. If you're excited about creating innovative products, influencing stakeholders, and building collaborative relationships, this role at Walmart could be your perfect match. Additionally, Walmart provides not only competitive pay and performance-based bonuses but also comprehensive health and financial benefits, ensuring you have the support to live your best life.

Frequently Asked Questions (FAQs) for Senior Manager, Product Management - Marketplace Role at Walmart
What are the key responsibilities of the Senior Manager, Product Management - Marketplace at Walmart?

The Senior Manager, Product Management - Marketplace at Walmart is responsible for managing the product roadmap, analyzing customer data for insights, defining product vision and strategies, leading cross-functional projects, and collaborating with key partners to align on objectives and strategies.

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What qualifications are required for the Senior Manager, Product Management - Marketplace position at Walmart?

Candidates for the Senior Manager, Product Management - Marketplace role at Walmart should possess at least a Bachelor's degree in computer science, engineering, or a related field, along with extensive experience in product management. Alternatively, substantial experience in product management may suffice without a degree.

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What skills are crucial for the Senior Manager, Product Management - Marketplace role at Walmart?

Essential skills for the Senior Manager, Product Management - Marketplace at Walmart include a strong bias for action, ability to analyze complex data, excellent cross-functional collaboration skills, and a customer-centric mindset. Technical familiarity to work alongside engineering teams is also valuable.

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What type of experience enhances candidacy for the Senior Manager, Product Management - Marketplace at Walmart?

Experience in delivering seller-facing marketplace products, e-commerce operations, and managing complex product delivery is highly advantageous for candidates of the Senior Manager, Product Management - Marketplace role at Walmart. Having a creative and strategic approach to product management would also set you apart.

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What benefits does Walmart offer to the Senior Manager, Product Management - Marketplace position?

Walmart offers competitive pay, performance-based bonuses, comprehensive health coverage, a solid 401(k) plan, generous paid time off policies, and an extensive education benefit program, ensuring that employees are well-supported in both their personal and professional lives.

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Common Interview Questions for Senior Manager, Product Management - Marketplace
How do you prioritize tasks in a product management role?

To prioritize tasks effectively, I assess the impact of each task on customer experience and alignment with business goals. Implementing a scoring system based on value, effort, and timelines helps in making informed decisions that benefit both the sellers and buyers.

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Can you describe a successful product you've launched and your role in it?

Absolutely! In my previous role, I led a cross-functional team to launch a targeted marketplace feature that increased seller engagement by 30%. I handled the product roadmap, collaborated with engineering on timelines, and drove stakeholder communication, ensuring everyone was on the same page.

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How do you handle conflicting priorities among stakeholders?

I manage conflicting priorities by facilitating open discussions to understand each stakeholder's perspective, then aligning on a common vision that emphasizes customer value. Transparency in decision-making and updating all parties regularly keeps everyone engaged and informed.

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What metrics do you use to measure product success?

Key metrics I track include user adoption rates, customer satisfaction scores, and revenue growth associated with the product. By establishing clear KPIs upfront, it becomes easier to assess a product's impact and make data-informed adjustments.

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How do you approach market research for new product development?

I leverage multiple methods for market research, including analyzing user feedback, studying competitors, and conducting surveys to understand market dynamics. This comprehensive approach helps ensure that product initiatives are data-driven and address real user needs.

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Describe a time when you faced a major obstacle during a product launch.

During a recent product launch, unforeseen technical challenges arose that threatened our timeline. I rallied the team to brainstorm solutions, prioritized critical actions, and communicated transparently with stakeholders about the adjustments needed to stay on track.

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What strategies do you employ for cross-functional collaboration?

I foster cross-functional collaboration by establishing clear communication channels and regular check-ins. Building interpersonal relationships among team members and creating shared goals also encourages collective accountability and success.

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How do you ensure that your product remains competitive in the marketplace?

I stay competitive by continuously gathering market intelligence, analyzing competitor offerings, and soliciting customer feedback. This ongoing evaluation allows for proactive enhancements and pivots in strategy, keeping the product relevant and valuable.

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How do you incorporate customer feedback into product development?

Incorporating customer feedback starts with active listening during user testing sessions and ongoing collection through surveys and support channels. I synthesize this feedback into cohesive themes, which then inform product iterations and feature enhancements.

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What is your experience with scalable product management processes?

Having implemented scalable product management processes in previous roles, I focus on creating frameworks that adapt to growth. This involves setting clear documentation practices, efficient project management tools, and regular training sessions for teams as they expand.

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December 1, 2024

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