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Senior Product Manager

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. 


Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden.


Bellese Technologies is looking for an experienced Product Manager to join our distributed team on our Hospital Quality Reporting program working with the Centers for Medicare and Medicaid Services (CMS) federal agency. 


The ideal candidate will have five or more years of experience as a customer-facing digital product manager in a cross-functional agile environment, ideally in the public sector, professional services or a highly regulated industry. To be successful, this person must have a deep understanding of the consulting mindset, user-centered prioritization and the ability to build trust with a wide variety of stakeholders in a complex organization. Success requires a candidate who has excellent communication, collaboration and technical product skills. This is a user-focused role, working to translate the needs of users and the business into digital product features.


Background check requirements
  • US Citizenship or documented proof of eligibility to work in the US
  • Has been living in the US for at least the past 3 years
  • Successful candidate is subject to a background investigation by the government and must be able to meet the requirements to hold a position of Public Trust
  • Disclaimer: Medical or recreational marijuana use is still considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. (see article)


Joining our team at Bellese Technologies isn't just about the work—it's about the perks and benefits that make every day a little brighter.
  • Four weeks paid time off yearly (prorated based on start date for the first year)
  • 10 paid company holidays
  • Flexible schedule and remote-first culture
  • $3000 annual education stipend
  • Work from home setup including a Macbook 
  • Collaborative, learning environment
  • Medical, dental, and company-paid vision insurance
  • Optional HSA account with some medical plans and a company contribution
  • Company paid basic life and AD&D insurance coverages
  • Company paid short and long term life insurance
  • Optional critical illness and accident insurance
  • 401K plan with 3% safe harbor contribution
  • Wellness resources and virtual care
  • Perks Plus employee discounts


You will like it here if
  • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation.


Team you will be joining
  • The Hospital Quality Reporting (HQR) Secure Portal is the only CMS-approved website for secure communications and health care quality data exchange between quality improvement organizations, hospitals, physician offices, nursing homes, end-stage renal disease networks and facilities, and data vendors. It provides secure data exchange to and within various CMS quality reporting programs, including Hospital Inpatient Quality Reporting, Hospital Outpatient Quality Reporting, Inpatient Psychiatric Facility Quality Reporting, Prospective Payment System-Exempt Cancer Hospital Quality Reporting, Ambulatory Surgical Center Quality Reporting, and the Medicare Promoting Interoperability Program. 
  • As Product Manager on the Analytics team, your work will support the creation and maintenance of Claims Based Reporting and data alignment, Star ratings, and the PSI Software portion of the Hospital Quality Reporting (HQR) site.  The Analytics Team is a team that focuses on providing access and alignment of data through analytics processes in support of HQR Programs.


Required qualifications
  • 5 or more years as a Product Manager building digital products in a cross-functional agile environment
  • Expert knowledge of agile frameworks and principles and the ability to coach and mentor peers as needed
  • In-depth knowledge of the requirements management cycle with excellence in defining, writing and testing requirements, acceptance criteria and definition of done
  • Superior relationship-building skills in large, complex stakeholder environments
  • Exceptional communication skills across business, technical and creative stakeholders
  • Proven ability driving progress in ambiguous environments
  • Prior experience with:
  • Operating in a client-facing consulting or contracting role
  • Releasing products in a SaaS environment
  • Working in the Healthcare analytics space


You have experience with
  • Direct knowledge is great, but knowledge with alternative products is perfectly OK! The concepts are likely the same, and new tech can be learned.
  • Formal training in a variety of agile delivery frameworks, including SAFe2+ years working on a remote team
  • Experience in a rapidly growing small business or startup environment
  • Prior professional services, government, or federal consulting experience
  • Experience building digital healthcare technology products and services
  • Experience working in the public sector or a highly regulated industry
  • Familiarity with accessibility requirements
  • Background in claims processing
  • Has product knowledge of Python & R, data warehousing, data marts, ETL processing and reporting
  • Healthcare experience in population health or payor experience


Mindset
  • As a consultant, you find joy in the art of the short stint and look for opportunities to productively challenge the status quo.
  • As a collaborative leader, you leverage influence and trust, not authority to drive progress.
  • As a continuous learner, you have a growth mindset, and inquisitive nature and aren’t afraid to take calculated risks.
  • As a systems thinker, you take a holistic approach to evaluating the factors and interactions that could contribute to desired outcomes.
  • As an agile team lead, you know that maintaining a mindset of people over process is a recipe for success.
  • As a user advocate, you put the user at the heart of all problem-solving, from ideation through delivery.


$132,900 - $158,400 a year


U.S. citizen or legal right to work in the United States without sponsorship


Bellese Technologies, LLC is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  In addition to federal law requirements, Bellese Technologies, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


EEO is the law:

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf


EEO is the Law Poster Supplement

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf


Pay Transparency:

https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf


Average salary estimate

$145650 / YEARLY (est.)
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$132900K
$158400K

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What You Should Know About Senior Product Manager, Bellese

At Bellese Technologies, we’re on the lookout for a Senior Product Manager to join our talented team in the U.S. to lead our Hospital Quality Reporting program, an initiative dedicated to enhancing public health outcomes through innovative technology solutions. With five or more years of experience under your belt as a product manager, especially in a customer-facing role within a cross-functional, agile environment, you're perfectly positioned to take on this challenge. You'll dive deep into understanding the needs of our users—patients, healthcare providers, and policymakers—translating those needs into actionable digital product features. Your expertise in the public sector coupled with your ability to navigate complex stakeholder environments will be paramount as you foster relationships and build trust. We value a consultative mindset and excellent communication skills to bridge the gap across business and technical domains. As part of our distributed team, not only will you engage in exciting and impactful projects, but you’ll also enjoy considerable benefits such as remote working flexibility, a generous education stipend, and a supportive culture that prioritizes collaboration and personal growth. If you’re passionate about healthcare and innovation and thrive in a mission-driven environment, we would love for you to be part of the Bellese family where your contributions can directly impact the quality of healthcare services provided across the nation.

Frequently Asked Questions (FAQs) for Senior Product Manager Role at Bellese
What qualifications are needed for the Senior Product Manager role at Bellese Technologies?

To excel as a Senior Product Manager at Bellese Technologies, a candidate should possess at least five years of experience managing customer-facing digital products within an agile framework. Expertise in managing requirements effectively, superb communication skills, and a solid background in public sector consulting or regulated industries are pivotal. Ideally, you’ll be familiar with healthcare analytics and have experience working in SaaS environments.

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What is the salary range for the Senior Product Manager position at Bellese Technologies?

The Senior Product Manager role at Bellese Technologies offers a competitive salary range between $132,900 and $158,400 annually. This reflects the important responsibilities associated with the position and aligns with our mission-driven approach to fostering innovation in civic healthcare.

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What are the key responsibilities of the Senior Product Manager at Bellese Technologies?

In the Senior Product Manager role at Bellese Technologies, you will be responsible for leading the Hospital Quality Reporting program, which involves working closely with diverse stakeholders and cross-functional teams to deliver user-focused digital product features. Critical responsibilities also include driving progress in ambiguous environments, conducting user-centered prioritization, and refining product requirements in collaboration with the Analytics Team.

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What team dynamics can I expect as a Senior Product Manager at Bellese Technologies?

At Bellese Technologies, the team dynamics are characterized by collaboration and mutual respect, driven by a shared mission to improve public health outcomes. You’ll join the Analytics Team within the Hospital Quality Reporting program, where open communication and support for innovation inspire teamwork, even in a remote-first work environment.

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What kind of work culture does Bellese Technologies promote for Senior Product Managers?

The work culture at Bellese Technologies is remote-first and highly collaborative, emphasizing flexibility, learning, and professional growth. We foster an environment where you can openly communicate ideas and challenges, encouraging creative problem-solving as you engage with your peers to deliver exceptional customer service within healthcare.

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How does Bellese Technologies support continuing education for Senior Product Managers?

Bellese Technologies prioritizes your professional development with an annual education stipend of $3000. This benefit is designed to encourage continuous learning, enabling you to stay updated with the latest industry trends and skills that enhance your effectiveness as a Senior Product Manager.

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What is the application process for the Senior Product Manager role at Bellese Technologies?

The application process for the Senior Product Manager role at Bellese Technologies typically requires submitting a resume and cover letter through our careers page. These materials should highlight your relevant experience, particularly in product management and your passion for healthcare innovation. Following an initial review, you may be invited for interviews with team members to discuss your background and vision for the role.

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Common Interview Questions for Senior Product Manager
Can you describe your experience managing digital products in an agile environment?

To effectively answer this question, emphasize your hands-on experience with agile methodologies and the specific frameworks you've used. Discuss how you navigated challenges, collaborated with cross-functional teams, and prioritized user needs while managing product backlogs. Provide concrete examples of projects you managed successfully.

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How do you handle stakeholder management in a complex organization?

In answering this question, focus on your relationship-building skills. Explain your approach to understanding stakeholder interests, maintaining open lines of communication, and leveraging influence rather than authority to drive progress. Share a specific example that showcases your negotiating and problem-solving skills.

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What strategies do you use to prioritize user needs when developing a product?

Discuss user-centered strategies you employ, such as user interviews, surveys, and feedback loops. Highlight your ability to integrate quantitative and qualitative data to inform prioritization. Use an example where you successfully translated user needs into product features that enhanced user experience.

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Describe a time you had to make a difficult decision with incomplete information.

When responding to this question, share a specific situation where you approached a decision with limited data. Explain your thought process, how you assessed risks, and the outcome. Highlight your ability to navigate ambiguity and how it led to positive results.

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How do you ensure effective communication across different teams?

To answer this question, outline your communication strategies, including regular check-ins, using collaborative tools, and ensuring transparency in updates. Provide an example of how these practices facilitated successful collaboration in a previous product management role.

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What is your approach to defining and documenting requirements?

Explain your method for gathering and defining requirements, emphasizing the importance of stakeholder input and user feedback. Discuss how you ensure clarity and traceability in documentation, possibly referring to any tools or methodologies you use.

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What role does data play in your product management process?

Discuss how you leverage data to inform decisions throughout the product lifecycle. Mention specific metrics you track and how you've used analytics to drive product enhancements or validate product concepts in previous roles.

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Can you share your experience with healthcare analytics products?

Provide a detailed account of your experience in developing healthcare-related products. Discuss challenges you've faced, particularly in meeting regulatory standards, and how you addressed issues while fostering user engagement. Adding quantifiable outcomes can strengthen your response.

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How do you keep yourself updated about the latest developments in product management?

When answering this question, share your sources of information, such as professional networks, online courses, industry conferences, or reading relevant literature. Invalidating continuous learning demonstrates your commitment to professional growth.

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Why do you want to work as a Senior Product Manager at Bellese Technologies?

In your response, express your passion for improving healthcare outcomes and align your values with those of Bellese Technologies. Discuss specific aspects of the company's mission, products, or culture that resonate with you and how your skills can contribute to achieving those goals.

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DATE POSTED
November 28, 2024

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