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Senior Product Manager - job 2 of 10

Position Summary...What you'll do...The Walmart Fraud Strategy team is looking for an individual contributor excited about building and enhancing next generation fraud solutions for our expanding Business to Business (B2B) team.This role will identify opportunities through data, drive development, prioritization, and implementation efforts across an array of business and technology workstreams contributing to the success of our fraud prevention efforts in the B2B space. As part of the AP organization for eCommerce and reporting to the Director, Fraud Strategy, you will use data to drive engagement across multiple business channels to ensure execution of initiatives reducing fraud losses while creating an enhanced business customer experience.Duties:Represent the Fraud Strategy team in collaboration with business, risk, and engineering teams to build and evaluate business cases supporting investment decision in fraud initiatives specific to B2B. Communicate both high level and detailed product specifications incorporating business rules, flows, cases, and user experience focused deliverables. Support product implementation and deployment by engaging with Engineering and Project Management during implementation to answer questions and make scope trade off decisions. Coordinate post launch activities to validate that the product works as designed and that acceptance testing was successful. Define, track, and improve key product metrics. Provide status reporting on fraud initiatives. Demonstrate up-to-date expertise and apply this to the development, execution, and improvement of action plans by providing expert advice and guidance in the application of information and best practices; support and align efforts to meet customer and business needs; and build commitment for perspectives and rationales. This position does not supervise employees.You'll make an impact by...Evangelizing the fraud prevention vision, and strategy with internal stakeholdersSynthesizing fraud events to surface vulnerabilities; analyze and visualize large amount of data into actionable insights and be an advocate of metric-driven decision-making processBuilding out business cases and completing ad-hoc analyses to pitch new ideasCollaborating with internal business, engineering, data scientist teams and external partners to drive roadmap prioritizationCoordinating post-launch activities to validate that the new features work as designed, collect performance metrics and customer feedbackMoving fast within our agile and iterative team environmentCommunicating with precision, economy of expression and an innate ability to reduce complexityYou'll sweep us off our feet if...You're skilled at engaging and communicating with senior executives across multiple domainsYou thrive in ambiguity and naturally apply structure and frameworks to accelerate end to end resultsYou're a negotiator and can influence without authority across external & cross-functional stakeholders at all levelsYou're organized, disciplined, and can manage multiple projects simultaneouslyYou can recognize opportunities and are stimulated by challengesAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in computer science, engineering, or related area and 5 years' experience in product management. Option 2: 7 years' experience in product management or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master's degree in Computer Science, Engineering, Business Administration, or related area and 4 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Masters: Business Administration, Masters: Computer Engineering, Masters: Computer SciencePrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About Senior Product Manager, Walmart

Are you ready to take on the role of Senior Product Manager with the Walmart Fraud Strategy team in Fayetteville, AR? We're looking for someone dynamic and innovative who is eager to create and enhance next-generation fraud solutions for our rapidly growing Business to Business (B2B) segment! In this exciting position, you'll get to dive deep into data to identify opportunities and drive impactful initiatives that help us reduce fraud losses while providing an exceptional experience for our business customers. As part of the AP organization for eCommerce and reporting to the Director of Fraud Strategy, collaboration is key. You'll represent our team, working alongside various business, risk, and engineering teams to develop business cases that clearly outline the value of our fraud initiatives. Your communication skills will shine as you articulate product specifications and create actionable insights from our data analyses. We are seeking a candidate who thrives in a fast-paced, agile environment and is comfortable managing multiple projects at once. If you're passionate about making a tangible impact within Walmart and eager to shape a safer online shopping experience, we want to hear from you! With a strong focus on professional development and personal well-being, we offer competitive pay, fabulous benefits, and a chance to be part of a mission-driven team. Join us as we forge a path towards outstanding fraud prevention in the B2B space!

Frequently Asked Questions (FAQs) for Senior Product Manager Role at Walmart
What are the main responsibilities of a Senior Product Manager at Walmart?

As a Senior Product Manager at Walmart, you will play a crucial role in leading the fraud prevention initiatives within the Fraud Strategy team. Your primary responsibilities will include collaborating with various internal stakeholders to evaluate and build business cases for fraud initiatives, defining product specifications, coordinating implementation activities, and tracking key metrics related to fraud solutions. Your analytical skills will be heavily utilized to assess data trends, drive engagement, and validate product performance post-launch.

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What qualifications do you need to become a Senior Product Manager at Walmart?

To qualify for the Senior Product Manager position at Walmart, candidates typically need a bachelor's degree in a relevant field, such as computer science or engineering, along with five years of experience in product management. Alternatively, you can qualify with seven years of product management experience. A master's degree in areas like Business Administration or Computer Science, along with four years of experience managing B2B products, is preferred. Knowledge of web accessibility standards is also valued, highlighting Walmart's commitment to inclusive digital experiences.

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How does Walmart support professional development for Senior Product Managers?

Walmart is dedicated to the professional growth of its associates, including those in Senior Product Manager roles. The company offers benefits like the Live Better U education program, which covers tuition fees and other educational costs for various programs ranging from high school completion to bachelor's degrees. This commitment to education reflects Walmart's belief in continuous learning and personal development, allowing you to sharpen your skills and advance in your career.

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What does the team culture look like at Walmart's Fraud Strategy department?

The team culture within Walmart's Fraud Strategy department is characterized by collaboration, innovation, and an agile mindset. As a Senior Product Manager, you’ll work closely with cross-functional teams, including engineering, data science, and business stakeholders, fostering an environment where diverse ideas and perspectives are encouraged. The culture promotes fast-paced decision-making and emphasizes the importance of metric-driven insights, allowing you to contribute meaningfully to Walmart's mission of fraud prevention.

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What are some key performance metrics for a Senior Product Manager at Walmart?

A Senior Product Manager at Walmart should track and improve several key performance metrics related to fraud prevention initiatives. These may include fraud loss reduction rates, the effectiveness of fraud detection mechanisms, customer experience ratings, and post-launch feature performance. Regular status reporting on these metrics to stakeholders is vital to ensure transparency and inform future strategies.

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Common Interview Questions for Senior Product Manager
Can you describe your experience with consumer-facing products?

In your response, focus on specific products you've managed, emphasizing how you've influenced product strategy, development, and customer engagement. Highlight your role in gathering user feedback and utilizing data insights to iterate on the product, ultimately showcasing your ability to enhance the consumer experience.

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How do you prioritize tasks when managing multiple projects simultaneously?

Discuss your approach to prioritization, such as using methodologies like MoSCoW or Kano. Explain how you assess project impact, deadlines, and resource availability. Share a specific example that illustrates your organizational skills and ability to deliver results on time.

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Can you give an example of a successful collaboration with cross-functional teams?

Provide a concrete example showcasing your teamwork skills. Focus on how you facilitated communication, resolved conflicts, and ensured alignment between different teams. Highlight the positive outcomes that resulted from this collaboration, such as improved product launches or enhanced stakeholder satisfaction.

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What strategies do you use to analyze and visualize data effectively?

Share the tools and techniques you prefer for data analysis and visualization. Discuss your methods for extracting insights and translating complex data into actionable metrics. Mention any successful projects where these strategies had a significant impact on decision-making.

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What steps do you take to ensure a product meets customer needs post-launch?

Discuss your approach to gathering customer feedback after the product is launched. Mention techniques such as surveys, user interviews, or analyzing usage data to derive insights. Highlight specific examples wherein these steps led to meaningful product improvements.

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How do you stay updated on industry trends related to fraud prevention?

Talk about the resources you follow, such as industry blogs, forums, webinars, or relevant courses. Emphasize your commitment to continuous learning and how you leverage this knowledge to inform product strategy and innovation.

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Can you describe a time when you had to make a tough decision in a product management role?

Share a specific situation where you faced significant trade-offs, how you approached decision-making, and the impact of your decision on the project and the stakeholders involved. Highlight the analytical process you went through to arrive at a conclusion.

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What do you consider the most critical aspect of a product manager’s role?

Present your perspective on the importance of customer understanding, stakeholder communication, or effective prioritization. Support your view with examples from your experience that illustrate how these aspects have led to successful product outcomes.

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How do you handle feedback from senior executives?

Describe your approach to receiving and integrating feedback. Emphasize your openness to constructive criticism and how you use it to refine your strategies or enhance product features while maintaining respectful dialogue with all stakeholders.

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What is your approach to implementing Web Content Accessibility Guidelines in product development?

Discuss your understanding of web accessibility standards and your experience in implementing them. Share examples of how you've collaborated with design and development teams to ensure products are inclusive and user-friendly for all individuals.

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