(USA) Director, UX Design - job 1 of 9

Position Summary...What you'll do...Director UX - BentonvilleAbout the teamUS Omni Platform product team is focused on improving Walmartcustomer experience across both physical & digital and making Walmartthe most exciting place to shop. With 4000+ brick and mortar stores andthousands of other suppliers fulfilling Walmart's online/in-store orders forover 1 billion customers - the challenge and complexity is pronounced! Wework within the world's largest retailer yet maintain a startup feel workingin small agile teams to revolutionize the fulfilment landscape. As a leaderin the supply chain group, you are accountable and responsible fordelivering best-in-class experiences for several critical products/platformsthat helps serve our customers in the most cost-effective manner inmultiple geographies and businesses.As Director, UX of this team, you will drive key experiences in the area ofFulfilment, Transportation, Real Estate, Manufacturing and Replenishment.This is a senior-level role with significant responsibility in creativity,technical expertise, and business domain understanding required.Oversee the overall strategy for design and execution of UX acrossmultiple areas.You'll make an impact by:• Delivering at the intersection of brilliant design, compelling userexperience, and business value.• Drive platform product mindset and user experience strategy andinnovation with successful delivery of product roadmaps• Establish and communicate effective design processes through astrong understanding of user-centered design techniques coupledwith practical experience in how a design team should collaboratecross-functionally for maximum effectiveness delivering solutions.• Lead strong teams through rapidly evolving, complex demands,including multiple projects with dependencies on other internalteams.• Gain strategic alignment within and across the organization• Driving simple and cohesive user experience solutions across aportfolio of projects by translating business needs into actions androadmaps.Synthesizing ideas from multiple sources and across industries andgeographies to identify UX needs / opportunities (includingquantitative consumer insights, qualitative customer research,existing customer behavior and feedback, future trends andforecasts, and competitive landscape).• Participating in efforts to understand and address the root causes ofassociate and customer issues and deliver insights that help shapethe product roadmap.• Designing scalable, dependable, extensible, and maintainable userexperience frameworks and roadmaps.• Balancing creativity with the heritage and design assets of Walmart;using best practices to guide the creation of patterns and styles andleveraging existing design libraries.• Continuously improving the effectiveness of your designs and waysof working.• Building an inclusive and exceptional team.• Acting with urgency, taking ownership, and finding a way.We're looking for a dynamic leader who is...• Proven experience in Enterprise design and user experience in theareas of Supply chain like fulfilment, replenishment, transportation,real estate and manufacturing.• Expert level proficiency in user experience & research skills, usesprofessional concepts to resolve critical issues and broad designmatters.• Problem-Solving Skills: You should be able to identify and solveproblems quickly and effectively. This includes anticipating potentialissues and coming up with innovative solutions.• As a design leader, you'll likely be handling multiple projectssimultaneously. Strong project management skills, including theability to prioritize tasks, set goals, and keep your team onschedule, are crucial.• Researches industry innovations and best practices and sharesrelevant information to integrate new designs into our supply chainand business needs and environment.• Ability to adjust from detailed to strategic view and translatesfindings into potential tactics and strategies to meet functional goalsand objectives.• Comes up with novel design and architecture, processes andpatterns for large programs within the organization.• Reviews and approves design of projects.• Works with other leaders across the organization to ensure a gooduser experience across teams.• Directs multiple teams in the timely generation of multiple solutionsto a problem; sets priority• Provides design feedback that is timely and appropriate to theproject's context and that fits within the larger organizationalcontext• Persuasively communicates design concepts and leads brainstormsessions with senior and executive leadership through strongsketching and storyboarding ability• Persuasively communicate design concepts with senior andexecutive leadership using strong oral and written communicationskills • Directs the development of complex prototypes forcommunication and research purposes• Directs user research and site analytics to determine root-cause ofusability and/or customer experience issues and to inform thedefinition of experience design principles and strategy• Directs competitive analysis that includes experience, technology,and core business insights; extracts and analyzes trends• Estimates scope and size of workstreams from a cross-functional UXperspective and with a larger business context in mind; plans andsets milestones for key deliverables for multiple teams• Breaks large problems into workstreams and develops a plan thatfixes the larger problem• Understands and represents points of view from all UX disciplines tothe larger team and executive leadership• Compare solutions to industry best practices and evaluates qualityof a design solutionThe above information has been designed to indicate the general natureand level of work performed in the role. It is not designed to contain or beinterpreted as a comprehensive inventory of all duties, responsibilities andqualifications required of employees assigned to this job. The full JobDescription can be made available as part of the hiring process.Minimum QualificationsBachelor's degree in business administration, Computer Science,Engineering, UX / Design, Product Management or related field and 15years' experience in product management or related field OR 12 years'experience in product management or related field. 6 years' experiencebuilding and leading high performing teams. 6 years' experience leadingcross-functional teams.At Walmart, we offer competitive pay as well as performance-based bonusawards and other great benefits for a happier mind, body, and wallet.Health benefits include medical, vision and dental coverage. Financialbenefits include 401(k), stock purchase and company-paid life insurance.Paid time off benefits include PTO (including sick leave), parental leave,family care leave, bereavement, jury duty, and voting. Other benefitsinclude short-term and long-term disability, company discounts, MilitaryLeave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sickleave, holidays, or other purposes. The amount you receive depends onyour job classification and length of employment. It will meet or exceedthe requirements of paid sick leave laws, where applicable.About Walmart Global TechImagine working in an environment where one line of code can make lifeeasier for hundreds of millions of people. That's what we do at WalmartGlobal Tech. We're a team of software engineers, data scientists,cybersecurity expert's and service professionals within the world's leadingretailer who make an epic impact and are at the forefront of the nextretail disruption. People are why we innovate, and people power ourinnovations. We are people-led and tech-empowered. We train our team inthe skillsets of the future and bring in experts like you to help us grow. Wehave roles for those chasing their first opportunity as well as those lookingfor the opportunity that will define their career. Here, you can kickstart agreat career in tech, gain new skills and experience for virtually everyindustry, or leverage your expertise to innovate at scale, impact millionsand reimagine the future of retail.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $130,000.00-$260,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 6 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 8 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.3 years' supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...203 Se Martin Luther King Jr, Bentonville, AR 72712-0000, United States of America