Automotive Sales Consultant - Buick GMC - Roseville

As an Automotive Sales Consultant at Buick GMC in Roseville, your primary responsibilities include guiding customers through the entire vehicle purchasing process, discussing financing options, and maintaining performance metrics set by the dealership. You'll also participate in a comprehensive sales training program to enhance your selling and customer service skills and play a crucial role in establishing lasting customer relationships.

To be considered for the Automotive Sales Consultant position at Buick GMC, a Bachelor’s degree is strongly preferred, but not mandatory. We value strong written and verbal communication skills, detail orientation, and a collaborative spirit in our team. Familiarity with using Microsoft Office and the ability to adapt to various computer programs are also beneficial for this role.

The compensation package for an Automotive Sales Consultant at Buick GMC in Roseville ranges from $80,000 to $130,000 annually. This includes a base salary of $40,000 plus uncapped commission opportunities, allowing you to earn much more based on your sales performance and customer satisfaction.

Buick GMC offers a comprehensive benefits package for its Automotive Sales Consultants, including medical, dental, and vision coverage. Additional perks include paid parental leave, adoption assistance, life insurance, and 401K with employer match, as well as pet insurance and employee discounts. We are committed to the well-being of our employees and their families.

The work schedule for Automotive Sales Consultants at Buick GMC is designed to support a healthy work-life balance with a unique rotational four-day work week. This scheduling approach allows you to have extended weekends while still ensuring comprehensive customer service and sales support during dealership hours.

Sure! When answering this question, highlight your previous roles in sales, specifically any experience in the automotive industry. Share specific instances where you successfully closed deals or resolved customer issues, emphasizing the skills you used and the relationships you built.

Addressing objections is part of the sales process. Share a specific example of a time when a customer raised concerns and how you effectively addressed them. Discuss your approach to listening, empathizing, and providing solutions that meet the customer's needs, reinforcing your commitment to customer satisfaction.

Discuss the methods you use to prioritize tasks, such as digital tools for tracking leads, scheduling, and follow-ups. Provide examples of how staying organized has directly contributed to your sales success and customer satisfaction.

Building rapport is essential in automotive sales. Illustrate your approach by sharing examples of how you connect with customers, whether through common interests, active listening, or personalizing their buying experience. Highlight the importance of trust in the sales relationship.

Before the interview, ensure you research Buick GMC's vehicles, features, and recent innovations. Share your knowledge about their mission, core values, and how their products stand out in the market. This shows your genuine interest in the brand and its offerings.

Discuss your philosophy on teamwork, giving examples of how you've successfully collaborated with colleagues in previous positions. Highlight your communication skills, flexibility, and willingness to support fellow team members to achieve common goals.

Provide a specific example of when you recognized an opportunity to upsell, what approach you took, and how you ensured the customer understood the added value. Share the outcome of the interaction and how it positively impacted customer relationships.

Explain your method of keeping customers informed and involved during the entire vehicle purchasing process. Discuss strategies like follow-up calls, offering additional product knowledge, and being transparent about financing options, which are critical for maintaining customer satisfaction.

Share your intrinsic motivators, such as the satisfaction of helping customers find vehicles they love, achieving sales goals, or the excitement of earning commissions. Relate personal anecdotes that illustrate your passion for sales and customer service.

Outline your approach to managing stress, such as remaining calm, prioritizing tasks, and seeking assistance when necessary. Provide a specific example of a stressful occasion and how you navigated it effectively while maintaining professionalism and customer service.