Service Runner - Honda Burnsville

As a Service Runner at Honda Burnsville, your primary responsibilities include supporting the service department by moving vehicles from the service drive aisle, assisting technicians with vehicle deliveries to the service bays, and maintaining a clear and clean drive aisle. You will also run vehicles through the automatic wash, ensuring they are clean for customer pick-up.

To qualify as a Service Runner at Honda Burnsville, you must be at least 18 years of age. We value punctuality and reliability, so you should be a person that consistently shows up on time. Additionally, the role requires the ability to walk and stand for extended periods of time, as well as the willingness to work outside in various weather conditions.

As a Service Runner at Honda Burnsville, you will enjoy a comprehensive benefits package including medical, dental, and vision coverage, as well as a Health Savings Account (HSA) and Flexible Spending Account (FSA). We also provide paid parental leave, adoption assistance programs, life insurance, and a 401K plan with employer match. Plus, there are additional perks like pet insurance and employee discounts available!

At Honda Burnsville, we pride ourselves on being an employer that values diversity and inclusion. Our workplace culture encourages a sense of belonging through various Employee Resource Groups like Women of Walser, Drive with Pride, and Asian Hmong Alliance. We focus on creating a supportive environment where everyone can thrive and contribute their unique perspectives.

The compensation for a Service Runner at Honda Burnsville ranges from $16.00 to $18.00 per hour, based on your previous experience. This competitive pay reflects our commitment to valuing our employees and their contributions to our success.

When answering this question, focus on specific instances from your past roles that demonstrate your ability to thrive under pressure. Discuss how you managed tasks efficiently and provided support to your team, ensuring everything ran smoothly.

Showcase your problem-solving skills by discussing how you would communicate with the technician to find out why the delay occurred, and what steps you would take to inform the customer professionally while ensuring their needs are still met.

Highlight reliability and punctuality as essential qualities. Explain how being dependable allows the service team to operate efficiently, and share an example of how your reliability had a positive impact on past employers.

Express your admiration for Honda Burnsville's commitment to family values and diversity. You can mention how the company's positive work culture and community involvement align with your personal and professional goals.

Discuss your strategy for managing priorities, such as assessing the urgency of tasks, communicating with team members, and using any tools or methods to stay organized. Provide examples where you've successfully used these skills.

Share a specific story that illustrates your teamwork and problem-solving skills. Emphasize your role in overcoming the challenge and how you supported your colleagues in the process.

Reflect on the fulfillment you get from helping others and providing solutions. Cite instances where you made a customer's experience better, showcasing your passion for service.

Reassure the interviewer of your ability to adapt to various weather conditions by sharing any relevant past experiences. Focus on your understanding of the job's nature and how it doesn’t deter your commitment.

Explain the importance of vehicle care in your role. Discuss best practices for moving and parking vehicles safely and how you would communicate this to new staff as part of a team-focused approach.

Discuss the motivating aspects of a supportive team, a strong sense of community, and opportunities for growth that you see at Honda Burnsville. Connect these motivations to your personal work ethic.