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Licensed Optician, Part-Time - Greenville image - Rise Careers
Job details

Licensed Optician, Part-Time - Greenville

Warby Parker is searching for skilled and enthusiastic Licensed Opticians to help customers with their eyewear needs and deliver extraordinary customer service.

Skills

  • Customer service
  • Optical standards
  • Communication
  • Attention to detail
  • Team collaboration

Responsibilities

  • Work directly with customers to meet their eyewear needs
  • Take and record measurements and fit eyewear
  • Check finished eyewear for optical standards
  • Explain prescription terminology to customers
  • Collaborate with the team to enhance customer service

Education

  • Licensed dispensing optician or ABO-certified optician

Benefits

  • Career-advancing resources
  • Collaborative work environment
  • Growth opportunities
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Licensed Optician, Part-Time - Greenville, Warby Parker

Warby Parker is on the lookout for passionate and skilled Licensed Opticians to join our dynamic team in Greenville, SC! As a part-time Licensed Optician, you'll play an essential role in our mission to help people see better and feel more confident about their eyewear choices. In this position, you'll engage directly with customers, helping to meet their eyewear needs by offering tailored solutions with empathy and expertise. Your day-to-day activities will include taking precise measurements, fitting glasses, and ensuring that every pair meets our high optical standards. You'll be the friendly face that demystifies prescription terminology for our clients and helps them select frames and lenses that suit their style and lifestyle. Working alongside a collaborative team that values fun while delivering exceptional service, you’ll have the chance to grow your skills in a supportive environment that encourages learning. We're searching for a dedicated, energetic team player who thrives in a fast-paced setting and is eager to contribute to Warby Parker's mission of making vision care accessible and enjoyable for all. If you’re licensed in states requiring a dispensing optician license (or ABO-certified in non-licensing states) and ready to take your career to the next level while making a difference—come join us and help spread the joy of seeing clearly!

Frequently Asked Questions (FAQs) for Licensed Optician, Part-Time - Greenville Role at Warby Parker
What are the responsibilities of a Licensed Optician at Warby Parker in Greenville?

As a Licensed Optician at Warby Parker in Greenville, you'll be responsible for working directly with customers to address their eyewear requirements. This includes taking precise measurements, fitting eyewear accurately, and ensuring that all products meet both our high optical standards and individual customer preferences. You will also help customers navigate prescription terminology, assist them in selecting the right frames and lenses, and collaborate with team members to enhance our sales and customer service practices.

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What qualifications does a Licensed Optician need to have to work at Warby Parker in Greenville?

To become a Licensed Optician at Warby Parker in Greenville, you must possess a valid dispensing optician license in states requiring it (or be ABO-certified in non-licensing states). Additionally, having a passion for eyewear and retail, excellent communication skills, and a customer-oriented mindset will help you excel in this role and provide great service to our clients.

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What qualities make an ideal Licensed Optician for Warby Parker in Greenville?

The ideal Licensed Optician for Warby Parker in Greenville is detail-oriented, adaptable, and possesses a positive attitude. You'll need to communicate technical information clearly and be committed to going the extra mile for both customers and teammates. Being a lifelong learner who is open to new challenges and approaches will also help you thrive in our vibrant work environment.

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What kind of training and resources does Warby Parker offer to Licensed Opticians?

Warby Parker offers a variety of career-advancing resources and training opportunities for Licensed Opticians, ensuring you enhance your knowledge and skills. You’ll have access to workshops and ongoing educational sessions that will keep you updated on the latest industry standards and developments, empowering you to provide the best possible service to customers.

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How does Warby Parker prioritize customer service in the Licensed Optician role?

At Warby Parker, customer service is paramount, and Licensed Opticians play an integral role in this. You’ll be trained to adopt our customer service best practices, ensuring that every interaction is exceptional. This includes understanding customer needs, offering personalized solutions, and representing our brand passionately while creating a welcoming atmosphere.

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Common Interview Questions for Licensed Optician, Part-Time - Greenville
Can you explain your experience as a Licensed Optician and how it relates to Warby Parker's values?

In your response, highlight specific experiences that align with Warby Parker’s commitment to quality customer service and innovative eye care solutions. Discuss how your previous roles involved engaging with customers, fitting eyewear, and ensuring their satisfaction, embracing the values of empathy and creativity that Warby Parker holds dear.

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How do you approach fitting eyewear to ensure customer satisfaction?

When answering, describe your methodical approach to eyewear fitting, including measuring for accuracy, considering individual preferences and face shapes, and discussing frame styles. Emphasize your attention to detail and willingness to adjust as needed to create a perfect fit for the customer.

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What strategies do you use to explain complex optical information to customers?

Share specific techniques for simplifying technical jargon into easily understandable terms for customers. Mention your ability to use relatable analogies or visuals to help customers grasp concepts such as prescription terminology, lens options, and differing styles, thus ensuring their comfort in making informed decisions.

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How do you handle challenging customer interactions?

Discuss your approach to conflict resolution, highlighting your ability to listen to customer concerns, empathize with their situation, and offer viable solutions. Emphasize your calm demeanor and commitment to ensuring every customer leaves satisfied, regardless of the challenges faced during interactions.

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What do you believe sets Warby Parker apart from other eyewear retailers?

Here, convey your understanding of Warby Parker’s unique mission and values, focusing on the company's commitment to accessibility, style, and social impact. Discuss how these principles resonate with you and align with your professional philosophy and customer care approach.

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Can you share an example of an innovative approach you used to enhance customer experience?

Provide a concrete example of a past experience where you implemented a creative solution to improve customer service or engagement. This could involve streamlining a process, enhancing communication, or using technology to elevate the overall experience for customers.

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What techniques do you employ to stay current on eyewear trends and technologies?

In your response, mention how you actively seek out information through industry publications, webinars, and training sessions. Highlight your commitment to professional growth and your belief that staying informed not only enriches your knowledge but also enhances the customer experience.

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How do you ensure accuracy in measurements and fittings?

Explain your systematic approach to taking measurements, including double-checking and validating with customers to ascertain precision throughout the process. Emphasize your attention to detail and how this helps in avoiding issues and ensuring customer satisfaction.

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What does teamwork mean to you in the context of working at Warby Parker?

Discuss your philosophy on teamwork, focusing on the importance of collaboration, support, and shared goals. Highlight how you believe effective communication fosters a positive work environment and ultimately leads to better customer service outcomes.

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Why are you interested in being a Licensed Optician at Warby Parker?

Express your passion for the eyewear industry, emphasizing Warby Parker’s mission and values that resonate with you. Share your enthusiasm for the prospect of contributing to a company that prioritizes quality, accessibility, and social responsibility while helping customers find eyewear they love.

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Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and...

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
SALARY RANGE
$30,000/yr - $45,000/yr
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
December 19, 2024

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