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Senior Channel Account Manager

WatchGuard embraces a Flexible Work Philosophy. Most of our employees can choose to work from the office, at home, or any combination of the two. We’ve built a global workforce of outstanding team members and a flexible culture built on trust, collaboration, and belonging.


This position is open exclusively to candidates located in the Atlantic Region, which includes Florida, Georgia, South Carolina, North Carolina, Virginia, and West Virginia.


About the Position 

The Channel Account Manager (CAM) responsibilities include working within the sales team to promote and sell network security products within a geographic territory. The CAM is responsible for supporting assigned WatchGuard partners in the assigned territory and will be responsible for active channel partners. The CAM will be responsible for quoting, training, lead generation and follow-up, event support, and the forecasting and tracking for their assigned partners. The CAM will report to the Manager, Channel Account Sales and will work closely with their assigned Partners to assure territory quota attainment, in addition to joining with the sales and field marketing teams in the territory. Success in this position will be measured by meeting successful transaction, growth, and retention goals with the assigned partners. The CAM will keep up-to-date knowledge of the industry and the competitive posture of the company, as well as prepare activity and forecast reports as requested.


Position Responsibilities
  • Strive towards the territory quota attainment, retention, and growth/development of active partners
  • Maintain regular contact with partners to ensure satisfaction and continued success
  • Work closely with the assigned partners to generate new business and develop current customers through the partner network
  • Support partners on standard methodologies and use of WatchGuard, including training, event support, and lead generation
  • Create and perform sales presentations to match WatchGuard with audience needs
  • Provide ongoing relationship management and training for partners
  • Net growth for WatchGuard One Certifications in the territory
  • Be knowledgeable of all WatchGuard products, services, and internal sales tools
  • Other duties and projects assigned


Skills and Qualifications
  • Experience with two-tier/channel sales ecosystem required
  • Experience in network/cyber security space preferred
  • History of sales excellence with national partner accounts and major accounts
  • History of consistent plan development and quota achievement
  • Strong presentation and written skills
  • Ability to self-manage and work remotely
  • Must be located in assigned territory
  • Familiarity with Salesforce or similar CRM


Experience
  • 4+ years experience in direct and indirect sales in related industry
  • Bachelor’s degree or equivalent training in business, sales, or marketing


Compensation

The base salary range for this position is $100,000 - $125,000, exclusive of benefits. This position is also eligible for commissions up to 40% of on target earnings. Your base salary compensation will be based on your individual skills, education, and experience. Please keep in mind that the above range is the full base salary range for this role; hiring at the maximum of the range is not typical in order to allow for future salary growth. 

 

U.S. Benefits

 

·       Under our Flexible Work Philosophy, most employees can work from an office, at home, or any combination of the two.

·       Comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance

·       Healthcare FSA

·       FSA with employer contribution

·       13 holidays, including a floating holiday, Juneteenth, and your birthday

·       15 days of paid annual leave

·       9 days of paid sick time

·       Paid parental leave

·       401(k) with employer match

 

Other Perks

 

·       Education assistance program

·       Dependent Care FSA match

·       Adoption assistance

·       Fertility care support

·       Backup care for family and pets


Why Work for WatchGuard?

 

WatchGuard is a global leader in network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Our award-winning products and services are trusted worldwide by more than 18,000 security resellers and service providers to protect over 250,000 customers. Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard.

 

We are committed to fostering an inclusive workplace that values each team member's unique background, experiences, and contributions. As part of our dedication to Diversity, Equity, and Inclusion (DEI), we prioritize creating an environment where all voices are heard and respected. We understand the importance of work-life balance and offer a range of caregiver support benefits, including parental leave, family care resources, and flexible work arrangements tailored to individual needs. Our flexible work options allow you to balance personal and professional priorities, empowering you to thrive in all areas of life while contributing meaningfully to our team's success. Learn more about our company culture at www.watchguard.com/wgrd-careers


WatchGuard provides equal employment opportunities for all qualified employees, regardless of their race, color, national origin, religion, ancestry, creed, pregnancy, age, sex, sexual orientation (including gender expression or identity), marital status, mental or physical disability, honorably discharged veteran or military status or any other category protected by federal, state or local laws.

 

WatchGuard participates in E-verify.

 

WatchGuard is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.

Average salary estimate

$112500 / YEARLY (est.)
min
max
$100000K
$125000K

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What You Should Know About Senior Channel Account Manager, WatchGuard Technologies, Inc.

Join WatchGuard as a Senior Channel Account Manager and take your career to the next level! This remote position allows you to embrace a flexible work environment while focusing on driving the success of our network security products across a defined territory in the Atlantic Region. In this vital role, you'll collaborate closely with our sales team and partner network to promote and sell industry-leading solutions. Your responsibilities will include supporting and developing WatchGuard partners, ensuring they have the tools and training needed for success. You’ll be actively involved in lead generation, event support, and performance forecasting, making a real impact on our business goals. This position not only requires a proactive approach to business development but also a deep understanding of the cybersecurity ecosystem. The ideal candidate will have a solid track record in channel sales, stellar communication skills, and the ability to self-manage in a remote setup. At WatchGuard, we prioritize trust, collaboration, and a sense of belonging among our global workforce, providing you with the resources and freedom to achieve your targets. Plus, our comprehensive benefits package and commitment to work-life balance ensure that you’ll thrive in all areas of your life while contributing to a successful team. Don’t miss out on the chance to be part of a company that is at the forefront of cybersecurity innovation and truly values its employees. Apply today to become a key player in our mission to protect customers worldwide!

Frequently Asked Questions (FAQs) for Senior Channel Account Manager Role at WatchGuard Technologies, Inc.
What are the main responsibilities of a Senior Channel Account Manager at WatchGuard?

As a Senior Channel Account Manager at WatchGuard, you will be tasked with promoting and selling network security products within a designated territory. This includes supporting assigned partners, generating new business through effective strategies, conducting training sessions, facilitating lead generation, and providing event support to maximize partner success and achieve territory quotas.

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What qualifications are required for the Senior Channel Account Manager position at WatchGuard?

Candidates for the Senior Channel Account Manager role at WatchGuard should possess at least 4 years of experience in direct and indirect sales within the network or cyber security space. A background in managing two-tier/channel sales ecosystems along with a Bachelor’s degree or equivalent training in business, sales, or marketing is also highly desirable.

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How does WatchGuard support its Senior Channel Account Managers in achieving their goals?

WatchGuard provides its Senior Channel Account Managers with comprehensive resources, including training on products and sales tools. Managers are encouraged to maintain regular contact with partners, ensuring satisfaction, support, and guidance in business development strategies, thereby fostering long-term relationships and successful sales outcomes.

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What is the expected compensation for a Senior Channel Account Manager at WatchGuard?

The base salary for a Senior Channel Account Manager at WatchGuard ranges from $100,000 to $125,000, complemented by commissions that can reach up to 40% of on-target earnings. This competitive compensation structure reflects the value placed on individual skills, experience, and contributions to the company's success.

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What benefits can a Senior Channel Account Manager expect from WatchGuard?

At WatchGuard, Senior Channel Account Managers can look forward to a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) plan with employer matching, generous paid leave policies, education assistance, and more. We are committed to ensuring that our employees can maintain a healthy work-life balance while excelling in their careers.

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Common Interview Questions for Senior Channel Account Manager
Can you describe your experience with managing partner relationships as a Senior Channel Account Manager?

When answering this question, focus on your ability to build and maintain successful partnerships. Provide specific examples of how you have engaged with partners, addressed their needs, and helped them achieve their business goals, showcasing your interpersonal and problem-solving skills.

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What strategies do you use for lead generation in the channel sales environment?

Highlight your proactive approach to lead generation by discussing specific methods you’ve employed, such as leveraging events, utilizing CRM systems like Salesforce, and collaborating with marketing teams. Show your understanding of how to align these strategies with the specific needs of partners.

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How do you keep up-to-date with industry trends and the competitive landscape?

Demonstrate your dedication to continuous learning by mentioning resources such as industry publications, networking with peers, attending conferences, or participating in training programs. Explain how this knowledge informs your strategies and enhances your effectiveness in the role.

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Describe a time when you helped a partner achieve significant sales growth.

Provide a specific example that outlines the situation, your actions to support the partner, and the results achieved. Focus on your analytical and communicative skills necessary for understanding partner needs and identifying opportunities for growth.

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What sales tools or CRM experience do you have relevant to the Senior Channel Account Manager role?

Discuss your familiarity with Salesforce or any other CRM systems, detailing how you’ve used these tools to manage partner relationships, track performance, and generate reports. Share your experience in utilizing data for driving sales decisions.

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How do you approach training partners on the latest WatchGuard products?

Talk about your training philosophy, emphasizing adaptability to different learning styles and needs. Provide examples of effective training techniques you’ve employed, such as workshops or one-on-one sessions, ensuring that partners feel empowered and informed.

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How do you balance your time between supporting existing partners and seeking new business?

Explain your time management strategies, emphasizing the importance of prioritization and organization in your role. Share your strategies for maintaining ongoing communication with current partners while also dedicating time to explore new opportunities.

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What do you think are the key performance indicators for a Senior Channel Account Manager?

Identify key performance indicators such as transaction volume, partner growth, retention rates, and customer satisfaction scores. Discuss how you would track these metrics regularly to ensure alignment with business objectives and gauge your performance.

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Describe how you would handle a disagreement with a partner regarding sales strategies.

Emphasize your commitment to open communication and collaboration. Share a specific approach for resolving disagreements, such as seeking to understand the partner’s perspective, finding common ground, and working together to create a mutually beneficial strategy.

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Why do you want to join WatchGuard as a Senior Channel Account Manager?

In your response, convey your understanding of WatchGuard’s mission and values. Discuss what excites you about the company's innovative solutions, workplace culture, and commitment to DEI. Relate your career aspirations to how you can contribute to WatchGuard's success.

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Founded in 1996, WatchGuard enables small & midsize enterprises from around the globe to protect their most important assets, with industry-leading network & endpoint security, secure Wi-Fi, multi-factor authentication, and network intelligence pr...

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DATE POSTED
December 6, 2024

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