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Inside Sales Consultant - Hybrid

Company Description

About SEEK

SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.

Life at SEEK

SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to work in technology for the fourth year in a row. We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.

Job Description

The role will be an integral part of the Commercial function for SEEK’s newly-launched Recruiter Network (SRN) business. The role places the Inside Sales Consultant in a pivotal position for an internal start-up, supported by the additional resources and opportunities of being part of the SEEK Group.

This role will focus on engaging with small to medium-sized enterprises with differing hiring requirements to understand their challenges and successfully convert them to the SRN platform to help them achieve their goals of hiring a great candidate.

Key Responsibilities

As a phone-based Inside Sales Consultant, you will be responsible for calling, qualifying and closing sales opportunities with existing and new SME clients. Supporting the team objective of accelerating growth, your role is accountable for the following:

  • Engaging with SME businesses through a high volume of daily outbound sales calls, with a key focus on understanding their hiring challenges and selling the Recruiter Network solution.
  • Perform effective discovery to uncover and understand the customer’s needs, ensuring recommendations are best fit for their individual business requirements.
  • Leverage strong influencing and negotiation skills to provide strategic consultations, address concerns proactively, optimize timelines, and drive results.
  • Utilise a fundamental understanding of the SRN platform as well as current market trends and incorporate these as appropriate in client conversations.
  • Drive continuous improvement through a proactive focus on individual and team performance. Actively contribute to a positive team culture by sharing insights and ideas and collaborating with your team mates to drive best practice.  

Qualifications

  • Demonstrable experience in phone-based sales, including customer-focused solution sales.
  • Proven ability to manage a high volume of leads, maintain a sales pipeline, and meet/exceed sales targets in a fast-paced environment.
  • Strong influencing, negotiation, and consultative selling skills, with the ability to quickly build rapport over the phone.
  • Familiarity with CRMs (preferably HubSpot) is a bonus but not essential.
  • Ability to adapt quickly and thrive in a constantly changing environment.
  • Customer-centric mindset with a strong drive to create value and exceed sales targets.

Additional Information

At SEEK we offer:

  • Annual Performance Bonus Plan
  • Support of flexible working, including a mix of office and work from home days depending on your role.
  • Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
  • Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
  • The opportunity to work from anywhere for up to 4 weeks per financial year
  • SEEKer Support, a confidential service that offers employees up to six sessions with a mental health professional of your choice
  • Access to a wide range of discounts on things such as health insurance, fitness, food, travel, accommodation plus many more
  • Frequent events including sports days, annual Christmas party, hackathon, and trivia
  • Free kick-start breakfast every morning and fresh fruit available all day in our offices

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

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What You Should Know About Inside Sales Consultant - Hybrid, Seek

At SEEK, we are excited to offer the role of Inside Sales Consultant – Hybrid in our dynamic Cremorne office. As part of our newly launched Recruiter Network (SRN) business, you'll play a pivotal role in driving meaningful connections between small to medium-sized enterprises and our innovative platform. Your daily routine will involve engaging with clients through a high volume of outbound sales calls, where you’ll tackle their hiring challenges head-on and present tailored solutions that unearth their unique needs. With your strong influencing and negotiation skills, you’ll foster trust and rapport, guiding clients through the discovery process to optimize their hiring strategies. We're committed to creating a positive team culture, and as you contribute generously with your insights and ideas, you’ll find a working environment that values your individuality and promotes continuous improvement. We understand that adaptability is key in this fast-paced role, where your sales prowess will ensure you manage leads effectively, maintaining an organized pipeline that ultimately meets and exceeds set targets. And let's not forget the perks! From flexible working arrangements to annual performance bonuses and a supportive team, we offer an inclusive culture where diverse experiences are celebrated. Come thrive with us at SEEK and be part of our mission to help people live more fulfilling and productive working lives.

Frequently Asked Questions (FAQs) for Inside Sales Consultant - Hybrid Role at Seek
What are the main responsibilities of an Inside Sales Consultant at SEEK?

As an Inside Sales Consultant at SEEK, your primary responsibility will be engaging with small to medium-sized enterprises through a high volume of daily outbound sales calls. You'll identify their hiring challenges and successfully present the Recruiter Network solution tailored to their unique needs.

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What qualifications do I need to apply for the Inside Sales Consultant position at SEEK?

To be considered for the Inside Sales Consultant role at SEEK, you need demonstrable experience in phone-based sales with a focus on customer-centric solutions. Strong influencing and negotiation skills, excellent rapport-building abilities, and a familiarity with CRMs like HubSpot would be beneficial.

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How does SEEK support employee wellbeing for Inside Sales Consultants?

SEEK is dedicated to employee wellbeing, offering various benefits to support a healthy work-life balance, including flexible working arrangements, mental health support, and opportunities for personal development. Inside Sales Consultants can also enjoy a vibrant social culture with team events and a welcoming office atmosphere.

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What sales targets can Inside Sales Consultants expect at SEEK?

Inside Sales Consultants at SEEK will be accountable for maintaining a sales pipeline and meeting/exceeding set sales targets. This is a fast-paced environment that encourages performance-driven results, and you will be supported in your efforts to achieve these goals through a collaborative team approach.

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What is the working culture like for an Inside Sales Consultant at SEEK?

The working culture at SEEK is one of high-performance and inclusivity, where your unique ideas and experiences are not only welcomed but celebrated. Team collaboration and continuous improvement are encouraged, making it a rewarding environment for Inside Sales Consultants.

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Common Interview Questions for Inside Sales Consultant - Hybrid
How would you approach a potential client as an Inside Sales Consultant at SEEK?

In approaching a potential client, I would first conduct thorough research on their business and understand its hiring needs. During the call, I would engage in active listening to identify their challenges and then present tailored solutions from the Recruiter Network that align with their goals.

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What strategies do you use to qualify leads effectively?

To qualify leads effectively, I utilize a systematic approach that involves asking open-ended questions to gather information about the client's hiring needs. I assess their urgency and readiness to adopt solutions, ensuring I close only those deals that match both parties' goals.

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Can you give an example of a successful negotiation you've conducted?

Certainly! In a previous role, I negotiated with a hesitant client by patiently addressing their concerns about pricing. I reinforced the value of the service by aligning it directly with their hiring needs, ultimately leading to a successful conversion.

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How do you handle rejection in sales?

Handling rejection is part of sales. I take each no as a learning opportunity, reflecting on what I could improve and maintaining a positive outlook. I understand that not every pitch will result in a sale, and persistence combined with adaptability is key.

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What experience do you have with CRM systems?

I have utilized CRM systems extensively, particularly HubSpot, to manage my sales pipeline. I regularly input client interactions and analyze performance metrics to optimize my approach and stay organized in my outreach efforts.

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How do you prioritize your tasks in a fast-paced sales environment?

In a fast-paced sales environment, I prioritize tasks by assessing urgency and potential impact. I often organize my daily activities around lead follow-up deadlines and important meetings, ensuring that my pipeline remains active and prospects are engaged timely.

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What motivates you as an Inside Sales Consultant?

My motivation stems from helping clients find effective hiring solutions. I thrive on building relationships and seeing the tangible impact my work has on their success, which drives me to consistently meet and exceed sales targets.

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What role does teamwork play in a sales environment?

Teamwork is crucial in sales, as collaboration allows us to share insights and strategies that enhance our collective performance. I value feedback from teammates and believe that a supportive culture fosters creativity and innovation, leading to better results.

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How do you stay updated with market trends relevant to your role?

I stay updated with market trends by subscribing to industry publications, attending webinars, and engaging with networks of sales professionals. This knowledge helps me provide informed recommendations to clients and position the Recruiter Network more effectively.

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How do you measure success in your role as an Inside Sales Consultant?

Success in my role is measured through various metrics, such as the number of leads converted, client satisfaction, and achieving or exceeding sales targets. I also assess personal growth, learning from each interaction and continuously refining my sales techniques.

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CULTURE VALUES
Customer-Centric
Mission Driven
Dare to be Different
Diversity of Opinions
Friends Outside of Work
Startup Mindset
Emails over Meetings
Transparent & Candid
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Learning & Development
Paid Holidays
Paid Sick Days
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 4, 2024

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