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Customer Service Associate Job at Wawa in Glen Mills

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All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.Posting Notes: Marshalls Store 0293 || 3205 Alderwood Mall Blvd. || Lynnwood || WA || 98036Opportunity: Contribute To The Growth Of Your CareerSupports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.• Maintains a proper and professional stance in the designated area at the front of the store• Act as a visual deterrent to prevent potential loss/dishonesty• Review and understand the Store Emergency Response Guide• Wear a complete Company approved uniform including a Body Worn Camera• Greet customers appropriately, demonstrate courtesy and respect• Establish and maintain a position at the front of the store or in a department• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio• Observe and report any suspicious behavior or critical incidents to LP or store management• Perform a closing safety sweep of the store with a member of management• Adhere to all Company Policy and Procedure• Document required incidents in AIIM Case Management• Performs other duties as assignedWho We Are Looking For: You!• Strong verbal and written communication• Sound decision making skills• Ability to take initiative and perform well independently• Prioritizes/organizes workload and manages time effectively• Able to stand for long periods of time• 0-2 years retail or security experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $16.66 to $18.25 per hour.The full range of the position is $16.66 to $23.45 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Posting Notes: Marshalls Store 0293 || 3205 Alderwood Mall Blvd. || Lynnwood || WA || 98036

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Chris Gheysens

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$16 / HOURLY (est.)

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$16

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What You Should Know About Customer Service Associate Job at Wawa in Glen Mills, Wawa

As a Customer Service Associate at Wawa in Glen Mills, you're stepping into a vibrant atmosphere where no two days are the same. In this role, you’ll play an essential part in delivering exceptional customer service and ensuring that every visitor leaves with a smile. You’ll greet customers warmly, answer their questions, and guide them to the right departments, which makes for a fulfilling and engaging workday. Your duties include maintaining a professional presence at the front of the store, acting as a visual deterrent to prevent losses, and reporting any suspicious behavior. During busy shifts, you’ll be the go-to person, so your ability to communicate effectively and work well both independently and as part of a team is crucial. You’ll also have the opportunity to contribute to store safety by assisting with safety sweeps and diligently following emergency procedures. At Wawa, we believe in supporting our employees, which is reflected in our wide range of benefits - from discounts and insurance to a 401(k) matching plan. Whether you're just starting or building a career, joining our team means embarking on a journey where your potential can really shine. Here, you're not just another employee; you're a vital part of the Wawa family, helping to bring joy and convenience to our customers' daily lives.

Frequently Asked Questions (FAQs) for Customer Service Associate Job at Wawa in Glen Mills Role at Wawa

What are the responsibilities of a Customer Service Associate at Wawa?

As a Customer Service Associate at Wawa, your primary responsibilities include greeting customers, assisting with inquiries, and maintaining a positive shopping environment. You act as a vital visual deterrent for loss prevention, ensuring the store remains a safe space for customers and team members alike. Additionally, you'll engage with management to report any suspicious behavior and participate in store safety checks at the end of your shift, all while adhering to company policies.