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Deal Desk Analyst

We are Ataccama, and we are on a mission to empower organizations to maximize the transformative potential of data and AI. Our product enables both technical and less technical ‘data people’ across their organizations to create high-quality, governed, safe, and reusable data products. It’s what made us a Leader in the Gartner Magic Quadrant® for Data Quality Solutions™, and what inspired Bain Capital Tech Opportunities to invest in our future growth.


Our vision is to be the leading AI-powered cloud data management company and to do that, we’re making Ataccama a great place to work and grow. Our people are located across the globe. They succeed by collaborating as a team and thrive in our company culture defined by these core values:


Challenging Fun

ONE Team

Customer Centric

Candid and Caring

Aim High


With 10+ years of solid experience, we are proud to be a global leader in the field of data management. With hundreds of satisfied clients (including Fortune 500 companies) from various industries, we are now further growing our global sales team. We are looking for an energetic Deal Desk professional to help us to support the global Sales team in structuring optimized deals that mutually benefit Ataccama and its customers. The position is designed to drive large, complex, and non-standard sales opportunities to closure by providing Sales teams with business process and policy insights as well as strategic and operational support.


Your Challenge
  • Acting as a Sales-facing subject matter expert on deal structuring, processes, and policies
  • Drive operational consistency by being a CPQ power user
  • Collaborating with sales leadership and Account Executives to develop structuring and pricing strategies for complex transactions
  • Advising Account Executives on contract objection-handling techniques, alternative contract options, and value propositioning to help close deals
  • Managing complex, non-standard deals through the deal review process to assess risk, ensure quality assurance, business, and operational compliance, and optimal deal structure and pricing response
  • Organizing and communicating business justification for non-standard terms to cross-functional stakeholders and direct-line approvers
  • Elevating specialized issues to appropriate business partners for resolution and approval
  • Identifying deal structuring trends based on sales segment or industry vertical
  • Clarifying, educating, and gathering feedback from the sales team regarding policies


Is this You?
  • 3+ years of experience in a Finance, Deal Desk, Legal, or Sales Operations role
  • Experience in an Enterprise B2B software sales environment with a proven understanding of SaaS agreements
  • Experience in drafting/analyzing multi-element sales agreements, including subscription, services, and support
  • Demonstrated capability to build strong working relationships with internal stakeholders
  • Strong communication, organizational, and problem-solving skills
  • Excellent oral and written communication skills
  • Previous hands-on experience with CRM (Salesforce.com) and ERP (Netsuite), highly preferred
  • Exposure to CPQ (Dealhub.io) and Contract Lifecycle Management (Conga) process is preferred


Work equipment


- Company laptop

- Personal cell phone contribution 

 

Perks & Benefits 

 

- Medical Insurance (including vision & dental)

- Life Insurance

- 401(k) with employer match contribution

- The Global Family Support Program - A paid leave program to help all parents focus on the new addition to their family

- Long-term disability insurance

- Employee Assistance Program (EAP)

- Long-Term Incentive Program

- "Bring Your Friend" referral program

- 5 sick days, 2 personal days for each calendar year in addition to your vacation days

- Flexible working hours & flexible working setup

- Conference tickets to the best industry events of the year

- Online courses & company access to Udemy to hone your skills


While we highly value cooperation with all our business partners, we don’t accept unsolicited resumes from any sources other than directly from a candidate. We reserve the right not to pay any fee for sending an unsolicited offer containing the details or resume of a job candidate, even if the relevant candidate is employed by our company. 

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Average salary estimate

$85000 / YEARLY (est.)
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$75000K
$95000K

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What You Should Know About Deal Desk Analyst, Ataccama

At Ataccama, we're on a transformative journey, and we’re looking for a Deal Desk Analyst to be part of our vibrant global sales team! If you thrive in a high-paced environment where you can put your analytical and strategic skills to the test while supporting our sales efforts, we'd love to hear from you. In this role, you’ll work closely with sales leaders and Account Executives to create optimized, complex deals that benefit both Ataccama and our customers. Your expertise in deal structuring and understanding B2B software agreements will prove invaluable as you guide our team in navigating the exciting world of sales. You’ll collaborate on pricing strategies, help structure non-standard deals, and provide insights into our business processes and policies. At Ataccama, we believe in the power of teamwork, and that’s why you’ll be joining a culture that values candid communication, fun, and a customer-centric approach. With your previous experience in a similar role, you’ll find joy in helping us scale our operations while enjoying perks like flexible working hours, medical insurance, and opportunities for professional growth. Let’s aim high and drive the future of data management together by maximizing the potential of data and AI!

Frequently Asked Questions (FAQs) for Deal Desk Analyst Role at Ataccama
What qualifications do I need to be a Deal Desk Analyst at Ataccama?

To become a Deal Desk Analyst at Ataccama, candidates should have over 3 years of experience in Finance, Deal Desk, Legal, or Sales Operations roles, preferably in an Enterprise B2B software sales environment. Familiarity with SaaS agreements and experience with CRM tools such as Salesforce.com and ERP systems like Netsuite would also be highly beneficial.

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What are the primary responsibilities of a Deal Desk Analyst at Ataccama?

As a Deal Desk Analyst at Ataccama, your main responsibilities involve acting as a subject matter expert on deal structuring, collaborating with the sales team to manipulate pricing strategies, managing complex deals through review processes, and providing strategic support to ensure compliance and optimal deal structuring.

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What can I expect from the work culture at Ataccama as a Deal Desk Analyst?

At Ataccama, the work culture is defined by collaboration and fun! As a Deal Desk Analyst, you will be part of a supportive environment that values open communication, customer-centric approaches, and a shared goal of high achievement. You'll enjoy flexible working arrangements and engaging team dynamics.

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What tools will I be using as a Deal Desk Analyst at Ataccama?

In the Deal Desk Analyst role at Ataccama, you will frequently work with CRM systems like Salesforce.com, ERP tools like Netsuite, and deal management software such as Dealhub.io. Familiarity with Contract Lifecycle Management processes is also an asset.

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How does Ataccama support professional development for Deal Desk Analysts?

At Ataccama, we are committed to your growth! As a Deal Desk Analyst, you'll have access to online courses via Udemy and opportunities to attend industry conferences to enhance your skills and expand your professional network.

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What benefits does Ataccama offer to Deal Desk Analysts?

Ataccama offers a comprehensive benefits package for its Deal Desk Analysts, including medical, vision and dental insurance, life insurance, a 401(k) plan with employer match, paid leave for new parents, and generous vacation days, among others.

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How does the Deal Desk Analyst role contribute to Ataccama's success?

The Deal Desk Analyst plays a pivotal role in Ataccama's success by ensuring sales teams can close complex deals effectively. With your expertise in deal structuring and policy insights, you help streamline processes, assess risks, and drive revenue growth, making a direct impact on the company’s mission.

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Common Interview Questions for Deal Desk Analyst
Can you explain your experience with deal structuring in B2B sales?

To effectively answer this question, share specific examples of past roles where you had to structure and negotiate deals. Highlight any metrics or successes you achieved and emphasize your understanding of the sales process.

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How do you handle complex contracts or objections from clients?

Discuss your approach to resolving client objections, including any techniques you use, such as active listening or providing alternative solutions. Provide examples of when you've effectively addressed concerns and closed deals.

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What tools and software are you familiar with for managing sales deals?

Mention your experience with CRM tools like Salesforce.com, and ERP systems such as Netsuite, as well as any exposure to CPQ tools or Contract Lifecycle Management software. Describe how you've used these tools to enhance your work efficiency.

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Describe how you communicate complex pricing strategies to sales teams.

Here, you could describe your communication style and provide a structured approach you take when educating sales teams on pricing strategies. Mention any methods you use to ensure clarity and understanding among team members.

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What methods do you use for assessing the risk of non-standard deals?

Discuss your analytical skills and any frameworks or criteria you apply to evaluate risks. Provide a specific example of a past deal where you performed a risk assessment and the outcome of that deal.

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How do you manage multiple deal requests from different stakeholders?

Share your organizational strategies for prioritizing deal requests, whether it be using project management tools, setting deadlines, or frequent communication with stakeholders to clarify needs and timelines.

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Can you provide an example of a time you improved a sales process?

Highlight a specific instance where you identified an inefficiency in the sales process and took actions to improve it. Discuss the impact your improvements had, ideally using measurable outcomes if possible.

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How do you ensure compliance with company deal policies?

Explain your approach to staying informed about company policies and your methods for communicating these to the sales team. Provide an example of how you handled a compliance-related issue in the past.

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What is your approach to building relationships with cross-functional teams?

Share your strategies for fostering collaboration and open communication with various departments. Illustrate this with an example of a successful partnership you had with another team that resulted in successful deal closures.

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Why do you want to work as a Deal Desk Analyst at Ataccama?

Articulate your enthusiasm for Ataccama as a leader in data management and highlight how your skills and experience align with the company's mission. Personalize your answer by connecting your passion for technology and collaboration.

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We're helping to build agile, data-driven organizations where data people have the power to drive change. We're building Ataccama ONE—an AI-powered data management & governance platform that helps our customers do amazing things with their data. O...

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Full-time, remote
DATE POSTED
November 28, 2024

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