Leasing Consultant - Alternative Schedule - job 1 of 2

As a Leasing Consultant at Weinstein Properties, your primary responsibilities include engaging with prospects interested in our communities, processing leasing applications, and providing top-notch customer service to residents. You'll also work collaboratively with maintenance staff to ensure apartments are ready for new tenants and assist current residents with their inquiries or needs throughout their lease.

To become a Leasing Consultant at Weinstein Properties, candidates should have strong administrative skills and previous experience in customer service, sales, or hospitality. A friendly attitude, excellent communication skills, and the ability to manage time effectively are essential. Experience in property management is a plus, but not mandatory as we provide training.

While prior property management experience is beneficial, it is not strictly required for the Leasing Consultant position at Weinstein Properties. Our ideal candidate is someone who is motivated, has a positive attitude, and possesses excellent customer service skills. We are committed to providing training to help you succeed in this role.

The alternative schedule for Leasing Consultants at Weinstein Properties entails working every Saturday with Sundays off and one flexible weekday off, creating a consistent routine. This schedule not only allows for work-life balance, but you will also receive an additional $80 bonus each pay period for your flexible commitment.

Weinstein Properties is dedicated to the growth of its team members. We offer training and coaching to help Leasing Consultants master the necessary skills for their roles and also provide guidance for personal and professional development, ensuring that everyone has the tools and support they need to grow within the company.

When handling a difficult resident complaint, it's essential to remain calm and empathetic. Listen carefully to their concerns, acknowledge their feelings, and provide clear solutions or timelines for resolving the issue. Show that you genuinely care about their experience and follow up to ensure their satisfaction.

Building rapport with prospective tenants can be achieved through active listening, understanding their needs, and providing personalized service. Use a warm and friendly demeanor to make them feel welcome, and always follow up with them post-tour to answer any lingering questions or concerns they may have.

In a fast-paced environment, managing time effectively requires prioritization and organization. For example, I would create daily to-do lists, categorize tasks based on urgency, and utilize scheduling tools to allocate specific time slots for responding to inquiries, setting appointments, and completing administrative duties.

To ensure compliance with leasing regulations, I stay updated on local laws and company policies. During the application process, I would verify that all required documentation is collected, accurately assess each application fairly, and communicate openly with applicants about the process and any necessary disclosures.

Contributing to a positive community atmosphere involves actively engaging with residents, facilitating community events, and being approachable. I would encourage residents to participate in activities, listen to their feedback to improve the living experience, and maintain open communication to foster a sense of belonging.

To keep track of leasing leads efficiently, I utilize customer relationship management (CRM) software to log interactions, schedule follow-ups, and categorize prospects based on their interests and needs. Regularly reviewing this database helps ensure no lead is overlooked and allows for timely follow-ups.

When a resident requests a pet in a pet-free apartment, I would first review the lease agreement with them to clarify the pet policy. If they express a strong wish to have a pet, I would discuss the options available to them, such as potential lease modifications or fees, and uphold the policies while trying to accommodate their request as best as possible.

Excellent customer service is vital for a Leasing Consultant because it directly impacts tenant satisfaction and retention. Happy residents are more likely to renew their leases and recommend the property to others, contributing to the overall success of the management company.

To manage competing deadlines, I prioritize tasks based on urgency and importance. I also communicate with my team when necessary to delegate responsibilities and ensure that all deadlines are met without compromising the quality of service offered to residents and prospects.

I am excited about working as a Leasing Consultant for Weinstein Properties because I admire the company’s commitment to fostering a positive community and supporting its employees' growth. I am eager to contribute my customer service skills and passion for helping others while being part of a forward-thinking and dynamic team.