Job details
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Business Operations Tech Lead | Service Desk
Wellhub is looking for a Business Operations Tech Lead to enhance service delivery and productivity while fostering a wellness-centric work environment.
Skills
- Technical support expertise
- Analytical and problem-solving skills
- Excellent communication skills
- Mentoring ability
- Knowledge of operating systems and software applications
Responsibilities
- Handle escalated technical issues
- Improve service delivery and customer satisfaction
- Mentor and train first-level service desk staff
- Participate in service improvement initiatives
- Provide product insights for new features
Education
- Bachelor's degree in Computer Science, Information Technology, or related field
Benefits
- Health, dental, and life insurance
- Flexible remote work options
- Paid time off including vacations and birthday leave
- 100% paid parental leave
- Career development opportunities
To read the complete job description, please click on the ‘Apply’ button
Wellhub Glassdoor Company Review
Cesar Carvalho
4.2
Wellhub DE&I Review
No rating
CEO of Wellhub
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By
Wellhub
Make every company a wellness company.
35 jobs
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 31, 2024
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