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Inside Sales Representative

Do you want to be part of a team that brings hope to patients living with rare and life-threatening diseases? Are you seeking career growth, new challenges, or a more motivating role? At WEP Clinical, our business is expanding, and the career opportunities are endless. Our team members help patients every single day by providing early access to medicine. We encourage our team to bring thought-provoking ideas to the table. Join us and see the impact you can make!



Role Objectives:

The Inside Sales Representative is responsible for supporting and developing the sales and marketing of all services offered at WEP Clinical, including Clinical Trial Services, Expanded Access Programs (EAP), Post-Approval Named Patient Programs (PA-NPP), Decentralized Clinical Trials (DCT), and various other services. This role involves maintaining and developing sales of WEP Clinical’s services to our customers in accordance with established business plans. The Inside Sales Representative will uphold WEP’s brand by maintaining a positive image of our organization with both internal staff and external clients.


The Ideal Candidate:
  • Team Player
  • Adaptable
  • Organized
  • Communicative


What You'll Do:
  • Support the growth of the commercial pipeline
  • Identify and acquire new clients through various sales channels, including networking, cold calling, and existing marketing efforts
  • Engage potential customers on behalf of WEP’s business development team
  • Evaluate new opportunities and report findings to management
  • Monitor and report on market conditions and competitor activities, providing relevant insights and information
  • Periodically prepare and present results, status updates on accounts, and leads to management
  • Coordinate with the business development team to prepare for meetings and conferences
  • Provide support to the WEP Proposals and other BD teams as needed


What You'll Need:
  • Bachelor's Degree or higher (preferably in business, marketing, or related fields)
  • 1-2 years of experience in sales or marketing
  • Excellent written and oral communication skills
  • Confidence and ability to reach out to new opportunities
  • Strong organizational skills
  • Proficient in Microsoft Office Suite, with an emphasis on Excel and PowerPoint


What We Offer:

Medical, dental, and vision insurance, FSA, HSA

Voluntary short-term and long-term disability insurance

Voluntary life insurance

401K safe harbor plan and company match

Paid vacation, holiday, and sick time

Paid maternity & paternity leave


What sets us apart:

WEP Clinical partners with sponsors to help patients and physicians gain early access to medicines when no other treatment options are available. WEP Clinical has over 15 years of experience distributing products to over 120 countries worldwide to treat unmet patient needs.


We're Committed to Our Team:

WEP has many initiatives to encourage wellness, growth and development, and team relationships. Check out our LinkedIn Life Page to learn more about our team events, and all that we do to support our employees.


We're Committed to DEI:

At WEP Clinical, acceptance, recognition, and engagement are the core of our DEI values. We are committed to giving employees opportunities for personal and professional success and growth, embracing everyone's unique identities.


Our services include:

Expanded Access Programs (EAPs)

Named Patient Programs (NPPs)

Clinical Trial Supplies (Comparator & Ancillaries)

Wren Nursing (Clinical Trial Home Nursing & Clinical Education)

Hospital Supply of Unlicensed Medicines


WEP Clinical is a smoke-free, drug-free, and alcohol-free work environment.


WEP Clinical is an equal-opportunity employer. WEP Clinical does not unlawfully discriminate against employees or applicants for employment based on an individual’s race, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, genetic information, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. WEP Clinical will make reasonable accommodation for qualified individuals with known disabilities, in accordance with applicable law.


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#LI-Hybrid

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What You Should Know About Inside Sales Representative, WEP Clinical

Are you ready to channel your passion for sales into a role that makes a genuine difference? At WEP Clinical, we’re on a mission to bring hope to patients grappling with rare and life-threatening diseases, and as an Inside Sales Representative, you’ll be at the forefront of this impactful work. Based in Morrisville, North Carolina, you’ll help develop and promote our range of services, including Clinical Trial Services and Expanded Access Programs. Your role will involve connecting with potential clients through networking and outreach efforts, harnessing your excellent communication skills to convey the value our services provide. As you engage customers and assess new opportunities, you'll collaborate closely with our business development team, bringing your organizational talents and adaptability to the table. Whether you’re presenting updates to management or diving deeply into market analysis, you'll play a vital part in the growth of WEP Clinical’s commercial pipeline. If you bring 1-2 years of sales experience and a strong background in business or marketing, along with proficiency in Microsoft Office, especially Excel and PowerPoint, we want to hear from you! Join us at WEP Clinical where your contributions not only advance your career but also support patients worldwide in their most pressing times of need.

Frequently Asked Questions (FAQs) for Inside Sales Representative Role at WEP Clinical
What are the key responsibilities of an Inside Sales Representative at WEP Clinical?

As an Inside Sales Representative at WEP Clinical, your primary responsibilities include supporting and enhancing the sales and marketing of our diverse services, such as Clinical Trial Services and Expanded Access Programs. You'll engage with potential clients through various channels, identify new opportunities for growth, and maintain ongoing relationships with existing customers. Additionally, you will monitor market conditions and competitor activities while providing insightful reports to management.

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What qualifications do I need to apply for the Inside Sales Representative position at WEP Clinical?

To be considered for the Inside Sales Representative position at WEP Clinical, candidates should possess a Bachelor’s Degree in a relevant field such as business or marketing. A solid foundation of 1-2 years of sales or marketing experience is preferred. Strong communication skills, both written and verbal, along with organizational proficiency and comfort with reaching out to new clients, are essential traits for the role.

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What does the work environment look like for Inside Sales Representatives at WEP Clinical?

WEP Clinical fosters a supportive and collaborative work environment for Inside Sales Representatives. You will have the opportunity to work alongside passionate colleagues committed to helping patients gain access to essential medicines. We encourage creative input and foster personal and professional growth through various initiatives, all while maintaining a smoke-free, drug-free, and alcohol-free workplace.

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How does WEP Clinical support the growth of its Inside Sales Representatives?

At WEP Clinical, we believe in investing in our team members. Our Inside Sales Representatives receive robust training and are given resources to develop their skills further. This includes regular performance evaluations, opportunities to attend industry conferences, and access to mentorship programs. We are committed to fostering a culture of wellness, team relationships, and continuous learning.

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What benefits can Inside Sales Representatives expect from working at WEP Clinical?

WEP Clinical offers a comprehensive benefits package for Inside Sales Representatives that includes medical, dental, and vision insurance, as well as voluntary short-term and long-term disability insurance. Other benefits include a 401K plan with company matching, generous paid time off for vacation and holidays, and parental leave. We prioritize our employees’ well-being and professional growth.

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Common Interview Questions for Inside Sales Representative
How do you approach building relationships with potential clients as an Inside Sales Representative?

Building relationships with potential clients involves listening to their needs, understanding their challenges, and providing tailored solutions that align with WEP Clinical's services. A personalized approach combined with effective communication helps establish trust and long-term partnerships.

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Can you describe a time when you successfully closed a sale? What strategies did you use?

During the interview, you might share a specific example where you identified the client’s pain points and presented a clear solution. Highlight your research on the client’s needs, how you maintained enthusiasm through follow-ups, and ultimately how you secured the sale.

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What techniques do you use for cold calling prospects?

Effective cold calling involves thorough preparation, including researching the prospect beforehand. Start the call with a brief introduction, relevant value propositions, and engage the prospect by asking open-ended questions to understand their needs better.

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How do you keep up with market trends and competitor activities?

Staying informed requires continuous learning. I utilize industry publications, subscribe to relevant newsletters, participate in networking events, and engage in forums where professionals discuss market conditions and trends, enabling me to provide valuable insights.

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What role does teamwork play in your success as an Inside Sales Representative?

Teamwork is vital; collaborating with other departments helps ensure our messaging is consistent and that I’m aligned with business development goals. Sharing insights with colleagues can lead to strategic decisions that enhance sales effectiveness.

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How do you handle rejection when prospective clients are not interested?

Handling rejection is part of sales. I view it as an opportunity for growth. Reflecting on the interaction helps me improve my approach. I remain resilient and always seek feedback to adapt my strategies.

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Describe your experience with utilizing CRM systems in sales.

In sales, I have used CRM systems extensively to track leads, manage customer interactions, and streamline communication. These tools help me maintain organization and ensure that follow-ups and reporting are effectively managed.

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What motivates you to succeed in a sales role?

My motivation stems from helping patients access essential treatments. Knowing that my efforts as an Inside Sales Representative at WEP Clinical contribute positively to someone’s health and well-being drives me to exceed targets and deliver results.

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Explain how you adapt your sales techniques to different industries or client types.

Adapting my sales techniques involves researching and understanding the unique needs of different industries. Customizing my pitch and presenting case studies relevant to the prospect's sector helps build rapport and increase engagement.

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What follow-up strategies do you employ after an initial meeting or call?

After an initial meeting, I prioritize timely follow-up by summarizing key discussion points in an email and suggesting next steps. This not only shows my commitment but also allows me to clarify any questions and move the conversation forward.

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WEP Clinical is a pharmaceutical services company focused on providing patients and health institutions access to much-needed drugs through Expanded Access Programs (EAP) and Named Patient Programs (NPP). WEP Clinical was founded in 2008 and is he...

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Full-time, hybrid
DATE POSTED
December 7, 2024

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