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E-Mail Marketing Specialist

Description

Position Summary:  Works closely with the Senior Email Marketing Specialist to ensure the smooth execution of email marketing campaigns. This role requires a strong understanding of email platforms, creative QA processes, and campaign management.


NOTE: West Cary Group employees living within 30 miles of Richmond, Virginia will be required in-office once per week.



Position Responsibilities:

  • Works collaboratively with a project team to develop client marketing E-mail campaigns
  • Sets up E-mail templates in online content platform with content and design developed by the Creative team, with appropriate segmentation and variables for each audience
  • Manages segmentation and versioning tasks using E-mail platforms and applications such as Taxi, Message Hub and Sales Force Marketing Cloud 
  • Oversees content management for data and module variables within E-mail creation platforms
  • Attends and contributes to team planning meetings with relevant stakeholders to identify tasks within projects required for successful e-mail launches
  • Leads and executes quality assurance processes to achieve goals for highest level branding and design
  • Provides quality assurance by previewing segmentations and variables, ensures content renders correctly and variable data populates accurately.
  • Organizes workload for efficient time management
  • Meets multiple schedule deadlines on time
  • Stays abreast of digital and e-mail marketing trends, innovations and successes
  • Develops E-Mails for promotions marketing, newsletters, and potentially event marketing 
  • Performs other duties as assigned


Requirements

Role Qualifications:

  • Must demonstrate strong skills in email setup, variable logic, and segmentation strategy
  • Must bring a collaborative mindset and the ability to work cross-functionally within a creative team
  • Must have exceptional attention to detail and a proactive approach to error identification and resolution
  • Must be capable of managing multiple deadlines in a fast-paced environment
  • Must demonstrate strong communication skills and a client-focused approach


Essential Skills and Experience:

  • 2–4 years of hands-on experience with email marketing execution and QA 
  • Strong familiarity with email platforms such as Taxi, Salesforce Marketing Cloud (SFMC), or MessageHub Proficient in using variable logic and segmentation tools
  • Exceptional detail orientation and ability to identify technical and content issues
  • Strong multitasking skills and the ability to thrive under time constraints
  • Excellent verbal and written communication skills
  • Experience working within structured workflows in a collaborative creative team environment
  • Demonstrated curiosity and eagerness to continuously improve execution standards

Reporting to This Position: None


Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About E-Mail Marketing Specialist, WEST CARY GROUP

If you're passionate about email marketing and ready to dive into an exciting opportunity, the E-Mail Marketing Specialist position at West Cary Group in Richmond, Virginia, could be your perfect fit! This role is all about collaboration and creativity, working alongside the Senior Email Marketing Specialist to execute engaging email campaigns that resonate with diverse audiences. You’ll be setting up email templates in our cutting-edge content platform, so a strong grasp of email platforms and creative quality assurance processes is a must. This position requires you to manage segmentation and versioning tasks, ensuring that each email reaches the right inbox perfectly tailored for its recipient. With your keen eye for detail, you'll oversee content management, ensuring everything is spot on before hitting send. Plus, you’ll play a vital role in team planning meetings, helping to shape successful email launches by identifying key tasks and timelines. The fast-paced environment means you’ll need to be organized and efficient, meeting deadlines while staying abreast of the latest trends in digital and email marketing. With 2-4 years of hands-on experience in email marketing and a proactive mindset, you’ll help us create powerful promotional emails, newsletters, and event marketing that drive engagement. Join us at West Cary Group, where your effort directly contributes to our continued success and innovation in email marketing!

Frequently Asked Questions (FAQs) for E-Mail Marketing Specialist Role at WEST CARY GROUP
What are the main responsibilities of an E-Mail Marketing Specialist at West Cary Group?

As an E-Mail Marketing Specialist at West Cary Group, your main responsibilities include collaborating with the creative team to develop marketing email campaigns, setting up email templates, managing segmentation and versioning tasks, overseeing content management, and leading quality assurance processes to ensure branding and design consistency. You'll also be involved in team planning meetings to identify important tasks necessary for successful email launches.

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What qualifications are needed for the E-Mail Marketing Specialist position at West Cary Group?

To qualify for the E-Mail Marketing Specialist role at West Cary Group, you should have 2-4 years of experience in email marketing execution and quality assurance. Familiarity with email platforms like Taxi, Salesforce Marketing Cloud, or MessageHub is essential. Strong skills in email setup, segmentation strategy, and attention to detail are crucial, alongside the ability to communicate effectively within a collaborative team environment.

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What skills are essential for success as an E-Mail Marketing Specialist at West Cary Group?

Successful E-Mail Marketing Specialists at West Cary Group should demonstrate a strong attention to detail, excellent communication skills, and the ability to manage multiple deadlines in a fast-paced environment. Proficiency in email platforms, variable logic, segmentation tools, and a collaborative mindset are also essential for success in this position.

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What type of projects will an E-Mail Marketing Specialist work on at West Cary Group?

In the E-Mail Marketing Specialist role at West Cary Group, you'll be working on a variety of projects, including promotional email marketing campaigns, newsletters, and potentially event marketing. Each project will require collaboration with the creative team to ensure that emails reflect the highest branding standards and accurately capture audience segmentation.

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How does the E-Mail Marketing Specialist contribute to the overall team at West Cary Group?

The E-Mail Marketing Specialist plays a pivotal role at West Cary Group by driving engagement through effective email campaigns. By collaborating with team members, overseeing content quality, and managing segmentation strategies, you will ensure that campaigns not only fit within strategic goals but also resonate with the target audience, thereby contributing to the company's overall marketing success.

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Common Interview Questions for E-Mail Marketing Specialist
Can you describe your experience with email marketing platforms?

When answering this question, focus on specific platforms you've used, such as Salesforce Marketing Cloud or Taxi. Share experiences that highlight your ability to set up email campaigns, manage segmentation, and ensure quality control. Mention any metrics or successes related to your past work.

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How do you ensure the accuracy of variable data in email campaigns?

Discuss the systematic approach you take to previewing emails and verifying that variable data populates correctly. Include methods you use to catch errors, such as quality assurance procedures and testing different segments to ensure that every recipient receives a tailored message.

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Describe a successful email marketing campaign you've managed.

Provide a brief overview of a specific campaign, detailing objectives, strategies used, and results achieved. Emphasize your role, the techniques you applied, and how you collaborated with other team members to drive the campaign's success.

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What strategies do you use to manage multiple projects simultaneously?

Share your project management techniques, such as prioritizing tasks and using organizational tools like calendars or project management software. Explain how you communicate effectively with your team and stakeholders to keep everything on track.

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How do you stay updated on email marketing trends?

Talk about the resources you utilize, such as industry blogs, webinars, or networking events, to stay current with trends in email marketing. Mention your eagerness to apply new knowledge and how you have successfully implemented trends in past roles.

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What role does collaboration play in your work as an E-Mail Marketing Specialist?

Emphasize the importance of cross-functional teamwork in email marketing. Share experiences where collaboration has improved campaign outcomes, highlighting specific instances of working with creative teams or other stakeholders to achieve shared objectives.

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How do you handle feedback on your email campaigns?

Describe your approach to receiving and integrating feedback, emphasizing your willingness to learn and adapt. Discuss a scenario where constructive feedback led to improved campaign performance and the steps you took to implement those changes.

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Can you give an example of a technical challenge you've faced in email marketing?

Share a specific example of a technical issue, explaining the problem, the steps you took to resolve it, and the outcome. This illustrates your problem-solving skills and your ability to handle pressure in tightly-scheduled environments.

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What is your process for A/B testing email campaigns?

Outline your method for conducting A/B tests, from defining the goal to analyzing results. Explain how you use the data collected to inform future campaigns, highlighting your analytical skills and commitment to continuous improvement.

Join Rise to see the full answer
Why do you want to work for West Cary Group as an E-Mail Marketing Specialist?

Share what specifically attracts you to West Cary Group, whether it is the company culture, values, successes in the industry, or the opportunity for professional growth. Make your answer personal and reflective of your career goals, aligning them with the company’s mission.

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WCG is a full-service, minority-owned small business and award-winning marketing communications and advertising agency headquartered in Richmond, VA. We specialize in performance-based marketing and pride ourselves on measuring our contribution t...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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