Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Environmental Services Manager  image - Rise Careers
Job details

Environmental Services Manager

Company Description

Westgate Las Vegas Resort & Casino is a premier destination offering luxury accommodations, award-winning dining, and thrilling casino action just one block from the famous Las Vegas Strip. As part of Westgate Resorts, we provide unforgettable vacation experiences across the country, from the sandy beaches of Florida to the snow-capped mountains of Utah. A leader in the timeshare and hospitality industry, Westgate offers affordable and diverse getaway options for every family and every budget. Whether guests seek high-energy entertainment in Las Vegas or a relaxing retreat at one of our other premier destinations, we deliver exceptional service and lasting memories.

Job Description

Under the direction of the EVS Director, the Manager is responsible for managing all aspects of environmental services operations, to ensure a clean, sanitary and professional appearance of the property. Develops and implements efficient/productive cleaning methods, supervises environmental services and manages administration of training programs, guest experience, and budget administration. Ensures compliance with standards and regulations. 

Role and Responsibilities: (Includes but is not limited to the following)

  • Manages the daily operations of the department.
  • Regulates daily activities of team members, providing necessary guidance and support to maintain quality performance standards.
  • Supervises environmental services and grounds keeping team members (as applicable) to ensure that work techniques, quality assurance standards, department policies and procedures and job specifications are adhered to.
  • Interviews and selects team members and oversees department training and development.
  • Administers annual performance reviews.
  • Attends department and committee meetings
  • Communicates effectively and consistently administrative directives to EVS supervisors and team members.
  • Ensures compliance with departmental operations, fire, safety and infection control policies and procedures.
  • Maintains an inventory list of supplies and equipment in the department.
  • Participates and provides input with the fiscal EVS Departmental budget.
  • Participates in the development and implementation of all departmental policies and procedures.
  • Provides recommendations to Director of any changes in supplies or equipment to improve safety for the staff and patients and/or to reduce departmental costs.
  • Provides supervision and scheduling of all supervisors.
  • Provides training for all techniques and equipment used in the EVS department.
  • Reviews and confers with supervisors the work schedules and assignments of EVS team members.
  • Assume other duties and responsibilities as assigned/directed

Qualifications

Performance Requirements: (Knowledge, skills and abilities)

  • Ability to communicate effectively in the English language in order to complete schedules, forecasts, discipline, inventory, etc. and be able communicate with other departments.
  • Basic mathematical skills necessary to complete budgets, forecasts, and inventories.
  • Knowledge of chemicals and cleaning procedures to maintain appearance of property (i.e., brass, marble, chandeliers, etc.).
  • Ability to organize and prioritize work and meet deadlines.
  • Ability to act independently while analyzing data and drawing conclusions from written and computer generated materials. 
  • Knowledge of public porters operations, to include appropriate staffing levels, service equipment, and guest relations.  Good working knowledge of accepted standards of sanitation.
  • Knowledge of labor law.
  • Ability to maintain attendance in conformance with standards.
  • Ability to maintain a neat, clean, and well-groomed appearance. 

Additional Information

Experience  Requirements

  • 3 years minimum combined experience in environmental services, housekeeping, internal or public area maintenance or related departments.
  • 1 years minimum management experience.

Education Requirements

  • GED/High School diploma
  • College degree preferred

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Environmental Services Manager , Westgate Resorts

If you’re looking to make a difference in the hospitality industry, the role of Environmental Services Manager at Westgate Las Vegas Resort & Casino might be just what you’re after! Nestled close to the iconic Las Vegas Strip, we pride ourselves on providing our guests with not just luxury accommodations but also the cleanest, most welcoming environment possible. As the Environmental Services Manager, under the guidance of the EVS Director, you will oversee the day-to-day operations of the environmental services department, which is crucial for maintaining the pristine condition of our property. You'll be responsible for leading and training your team, ensuring they uphold the highest standards in cleanliness and safety. You’ll develop effective cleaning methods, handle budget administration, and make sure all activities comply with established regulations. In this position, you'll have the chance to hire and mentor your staff, conduct performance reviews, and participate in creating departmental policies. If you're passionate about making an impact and ensuring a clean and professional atmosphere for both guests and staff, this role offers a rewarding opportunity to showcase your expertise in environmental services while leading a dedicated team.

Frequently Asked Questions (FAQs) for Environmental Services Manager Role at Westgate Resorts
What are the key responsibilities of an Environmental Services Manager at Westgate Las Vegas Resort & Casino?

The Environmental Services Manager at Westgate Las Vegas Resort & Casino oversees daily operations of the environmental services department. This includes managing staff, developing cleaning protocols, ensuring compliance with safety standards, and administering training programs. The role also requires budgeting involvement and maintaining inventory, making it crucial for guest and staff satisfaction in maintaining a clean environment.

Join Rise to see the full answer
What qualifications are required for the Environmental Services Manager position at Westgate Las Vegas?

To qualify for the Environmental Services Manager role at Westgate Las Vegas, candidates should have a minimum of 3 years of combined experience in fields like environmental services, housekeeping, or maintenance. Additionally, at least 1 year of management experience is required. A GED or high school diploma is essential, while a college degree is preferred to better equip candidates for the responsibilities of the role.

Join Rise to see the full answer
What skills are essential for an Environmental Services Manager at Westgate Las Vegas?

Essential skills for the Environmental Services Manager at Westgate Las Vegas include strong communication abilities in English, basic math skills for budgeting, and knowledge of cleaning procedures and chemicals. Candidates should be able to organize and prioritize work effectively, act independently, and have a good understanding of sanitation standards, labor laws, and guest relations to excel in this position.

Join Rise to see the full answer
What does a typical day look like for an Environmental Services Manager at Westgate Las Vegas Resort?

A typical day for an Environmental Services Manager at Westgate Las Vegas includes overseeing cleaning operations, coordinating with supervisors, and ensuring team members adhere to cleaning protocols. This involves conducting training sessions, managing staff schedules, reviewing performance, and participating in departmental meetings, all while maintaining communication with other departments to ensure comprehensive service.

Join Rise to see the full answer
How does the Environmental Services Manager role contribute to guest experience at Westgate Las Vegas?

The Environmental Services Manager plays a critical role in enhancing the guest experience at Westgate Las Vegas by ensuring a clean, sanitary, and professional environment, which is vital for guest satisfaction. By leading the environmental services team and implementing effective cleaning strategies, the manager helps create a welcoming atmosphere that reflects the resort's commitment to excellence.

Join Rise to see the full answer
Common Interview Questions for Environmental Services Manager
What experience do you have in managing a team in environmental services?

In your response, share specific instances where you've successfully led a team, emphasizing your management style, communication methods, and training processes you've implemented. Highlight any positive outcomes, like increased cleanliness standards or improved team morale.

Join Rise to see the full answer
How do you ensure compliance with safety and sanitation standards in the workplace?

Discuss your strategies for staying updated with relevant regulations and how you communicate these to your team. You might mention your experience conducting regular training sessions and audits to maintain compliance and prevent potential issues.

Join Rise to see the full answer
Can you provide an example of a time you improved a cleaning process or method?

Detail a specific situation where you identified an inefficiency in your cleaning process and the steps you took to revise it. Discuss the results, including any improvements in efficiency, guest satisfaction, or team performance.

Join Rise to see the full answer
How do you handle conflicts within your team?

Share your conflict resolution approach, such as actively listening to team members, assessing the situation, and facilitating a fair discussion to reach a resolution. Highlight your focus on maintaining a positive work environment as a priority.

Join Rise to see the full answer
What budgeting experience do you have related to environmental services?

Discuss your experience with budgeting, specifically focusing on how you’ve managed expenses related to cleaning supplies, staffing, and improvements in facilities. Share examples of how your budgeting decisions have positively impacted department operations.

Join Rise to see the full answer
How do you prioritize your tasks on a busy day in the EVS department?

Explain your methodology for prioritizing tasks, such as assessing urgent needs, delegating responsibilities, and using checklists or project management tools. Emphasize your ability to stay organized under pressure.

Join Rise to see the full answer
What measures do you take to motivate your team in their daily tasks?

Discuss techniques you use to motivate your team, such as recognizing their achievements, providing opportunities for professional growth, and fostering a supportive team culture. Share specific examples of successful team motivation.

Join Rise to see the full answer
How do you train new employees in environmental services?

Highlight your training methods, including hands-on demonstrations, mentoring, and providing clear instructional materials. Mention how you assess new employees’ understanding and integrate feedback into future training sessions.

Join Rise to see the full answer
What role does technology play in managing environmental services operations?

Discuss the software tools and technologies you've used for scheduling, inventory management, or reporting. Emphasize how technology can facilitate more efficient operations, improve communication, and enhance overall service quality.

Join Rise to see the full answer
Why do you want to work for Westgate Las Vegas Resort & Casino as an Environmental Services Manager?

Share your motivations for wanting to join Westgate Las Vegas, mentioning the company's reputation for quality service and the unique challenges and opportunities that the role presents. Align your values with the company’s mission to demonstrate your enthusiasm.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Westgate Resorts Hybrid 3200 River Ranch Blvd, River Ranch, FL 33867, USA
Posted 9 days ago

Join Westgate River Ranch Resort & Rodeo as an Engineering Tech III to enhance resort operations through hands-on maintenance and repairs.

Photo of the Rise User
Westgate Resorts Hybrid 3200 River Ranch Blvd, River Ranch, FL 33867, USA
Posted 8 days ago

Westgate River Ranch Resort & Rodeo is looking for an Engineering Technician III to ensure the smooth operation of its resort facilities while interacting with guests who share a love for the outdoors.

Photo of the Rise User

Join AdvisaCare as a Hospice LPN/RN and make a meaningful impact in providing compassionate care to patients in their final days.

Photo of the Rise User
Domino's Hybrid Atlanta, Georgia, United States
Posted 9 days ago

Join Domino's as a Customer Service Rep and become part of a fun and friendly team dedicated to delivering excellent service.

Photo of the Rise User

Become a key contributor to Premera’s mission as a Customer Service Representative, improving lives through exceptional healthcare support.

As an AI Customer Experience Manager at PlayOn, you'll oversee the development and optimization of AI chatbots to enhance customer satisfaction.

uhaul Hybrid Jacksonville, Florida
Posted 7 days ago

Become a key member of U-Haul's team, delivering exceptional customer service as a Reservation Manager Agent in Jacksonville.

We are seeking a passionate ICU Registered Nurse to provide exceptional care to critically ill patients in our Kansas City facility.

Photo of the Rise User

Join Uline as a Bilingual Customer Support Specialist, where you’ll deliver legendary service during overnight shifts in a dynamic, supportive environment.

Photo of the Rise User
Posted 12 days ago

AvantStay is on the lookout for a dedicated Field Operations Agent to manage day-to-day activities and enhance the guest experience across their properties.

Photo of the Rise User
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

As an innovative and dynamic company, Westgate Resorts promotes a positive and fulfilling work environment by investing in its employees in many different ways. By providing a multitude of outstanding benefits, discounts, development opportunities...

264 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 24, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Westerville just viewed Summer Internship - Public Health Data Science at Cotiviti
V
Someone from OH, Cincinnati just viewed Part-Time Executive/Personal Assistant at VirtuHire
Photo of the Rise User
Someone from OH, Chillicothe just viewed Area Manager at The Hemp Co by Curaleaf at Curaleaf
Photo of the Rise User
Someone from OH, Cincinnati just viewed VP, B2B/Integrated Marketing at TEGNA Inc.
Photo of the Rise User
Someone from OH, Cincinnati just viewed Director, Marketing and GTM Strategy at Aspen Dental
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Vice President, JLLIPT Marketing at JLL
Photo of the Rise User
Someone from OH, Cincinnati just viewed Vice President of Marketing at Forum Health
Photo of the Rise User
Someone from OH, Cincinnati just viewed Vice President of Marketing at Beacon
Photo of the Rise User
Someone from OH, Cincinnati just viewed Director of Growth Marketing at Sundays for Dogs
P
Someone from OH, Cincinnati just viewed Vice President of Marketing at ProCaps Labs
Photo of the Rise User
Someone from OH, Cincinnati just viewed Vice President, Marketing at Inmagine
Photo of the Rise User
Someone from OH, Cincinnati just viewed VP of Marketing at IDIQ
Photo of the Rise User
Someone from OH, Cincinnati just viewed VP of Marketing at Vultron
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Manager (Remote - US) at Jobgether
F
Someone from OH, Cincinnati just viewed Head of Marketing at FoodHealth Company
Photo of the Rise User
Someone from OH, Cincinnati just viewed VP, Paid Marketing (Remote - US) at Jobgether
Photo of the Rise User
Someone from OH, Cincinnati just viewed Hospital Marketing at Datadog
Photo of the Rise User
Someone from OH, Cincinnati just viewed Vice President, Institutional Marketing at Tutor.com
Photo of the Rise User
Someone from OH, Cincinnati just viewed Director, Marketing Campaign Management at Humana