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Compliance and Operations Analyst (Remote)

Company Description

Our client is a fast-growing technology company revolutionizing the EV charging landscape. Their innovative SaaS platform empowers operators to plan, optimize, and manage zero-emission fleets, serving transit agencies, school bus operators, logistics companies, and local governments transitioning to an electric future.

With over 200 fleets served across North America, Australia, and Europeincluding one of the largest transit systems in the U.S.the company is revenue-generating, VC-funded, and recently secured a $15M USD Series A round to fuel further growth.

Key Highlights:

  • Strong product-market fit with unique digital twin technology and integrated planning and charge management.

  • Global operations with offices in the U.S., Canada, the U.K., and Australia.

  • Trusted by major operators and validated by leading transit agencies.

  • A mission-driven team that values clarity, eco-activity, transformation, and empathy.

Job Description

The Compliance and Operations Analyst will play a critical role in safeguarding operational integrity, ensuring the company meets evolving security and risk compliance standards (e.g., SOC2), managing insurance and risk obligations, and navigating legal requirements across the U.S., Australia, the U.K., and Canada.

This position partners closely with HR, Legal, Finance, and other cross-functional teams to embed risk practices into daily operations, enabling the company to grow securely and sustainably. Beyond compliance, you will also support general business operations as needed. Your work will help ensure the organization operates ethically, securely, and efficiently while scaling in the zero-emissions space.

Key Responsibilities

  • Support and manage compliance initiatives, including SOC2 audits and certifications.

  • Assist in developing, updating, and maintaining internal policies and procedures.

  • Conduct regular risk assessments and recommend mitigation strategies.

  • Maintain audit-ready documentation and ensure alignment with global regulatory standards.

  • Collaborate with cross-functional teams (HR, Legal, Finance) to support risk and compliance operations.

  • Manage insurance documentation and liaise with providers across multiple jurisdictions.

  • Monitor regulatory developments and advise on potential risks and required actions.

  • Contribute to the continuous improvement of compliance and operational processes.

Qualifications

Must-Haves:

  • 1- 2 years of experience in risk management, compliance, audit, legal operations, or governance.

  • Strong ability to interpret and apply regulatory requirements in a dynamic, fast-paced environment.

  • Exceptional organizational skills and a keen eye for detail.

  • Excellent verbal and written communication skills in English, with the ability to collaborate across global teams.

Nice-to-Haves:

  • Experience supporting SOC2 compliance audits or implementation.

  • Familiarity with insurance and risk management frameworks across jurisdictions (e.g., U.S., Australia).

  • Knowledge of international compliance laws and regulations (U.S., Australia, U.K., and/or Canada).

  • Exposure to cross-functional business operations (e.g., HR policies, legal agreements, or financial controls).

Key Competencies

  • Regulatory Acumen: Strong understanding of SOC2 requirements and multi-country compliance laws.

  • Risk Awareness: Ability to proactively identify and mitigate risks across the business.

  • Detail Orientation: Precision in documentation and audit preparation.

  • Cross-functional Support: Collaboration across HR, Legal, Finance, and other business areas.

  • Research Proficiency: Keeping up with regulatory changes across jurisdictions.

  • Process Discipline: Commitment to consistent, reliable tracking and reporting.

  • Communication: Clear and effective communication tailored to both technical and non-technical audiences.

Additional Information

What do we offer:

Career Growth: Be part of one of the flagship software platforms in the zero emissions space in the world, in a rapidly growing sector with opportunities to progress into senior sales or account management roles.

Impactful Work: Help shape the future of low-carbon transport and EV infrastructure across the world.

Competitive Package: Base salary + bonus

Flexible Working: Remote role

️ Technology Allowance: Support for essential work equipment and tools.

️ Health & Well-being Allowance: Contribution towards health and wellness expenses.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Compliance and Operations Analyst (Remote), Whitecollars

Are you ready to take your career to the next level as a Compliance and Operations Analyst with a pioneering tech company revolutionizing the EV charging landscape? With a strong emphasis on fostering eco-friendly transport, this Sydney-based role offers the chance to work within a mission-driven team dedicated to integrity and safety in operations. You'll play a key role in managing compliance with essential standards like SOC2, navigating the complex regulatory requirements across the U.S., U.K., Australia, and Canada. Your responsibilities won’t just stop at compliance; you’ll also partner with cross-functional teams, including HR, Legal, and Finance, to ensure that ethical practices are embedded at every level of the organization. Your keen attention to detail and proactive risk management skills will help maintain the integrity of our operations and make a tangible impact on the zero-emissions future. The exciting part? You'll work from the comfort of your home while collaborating with a diverse team globally. This is not just a job; it's an opportunity to contribute to meaningful advancements in green technology while you grow professionally in a supportive environment that values your insights and efforts. If you’ve got a strong compliance background and a passion for environmental change, this position at the forefront of the electric vehicle industry is perfect for you!

Frequently Asked Questions (FAQs) for Compliance and Operations Analyst (Remote) Role at Whitecollars
What are the responsibilities of a Compliance and Operations Analyst at this technology company?

As a Compliance and Operations Analyst at our cutting-edge tech company, you'll support and manage compliance initiatives, notably SOC2 audits and certifications. You'll also be responsible for developing and maintaining internal policies, conducting regular risk assessments, and managing insurance documentation across different jurisdictions. Your collaboration with teams like HR, Legal, and Finance will ensure operational integrity while embedding risk management in daily processes.

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What qualifications are required for the Compliance and Operations Analyst position?

To be considered for the Compliance and Operations Analyst role at our company, you should have 1-2 years of experience in risk management, compliance, or legal operations. A keen understanding of regulatory requirements, exceptional organizational skills, and excellent communication abilities are essential. Familiarity with SOC2 compliance and cross-functional business operations would provide a significant edge.

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What does the career growth look like for a Compliance and Operations Analyst in this company?

Joining our team as a Compliance and Operations Analyst opens the door to significant career growth opportunities. As we continue to expand in the zero-emissions space, you can progress into senior roles in sales or account management. Your contributions to our mission will not only enhance your skill set but could also pave the way for leadership positions within our global operations.

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How does this technology company support an employee's health and well-being?

Our commitment to your health and well-being goes beyond the basics. As a Compliance and Operations Analyst, you'll benefit from a health and well-being allowance that contributes towards your health and wellness expenses. We believe that a happy and healthy team translates to increased productivity and innovation, allowing you to thrive in a supportive work environment.

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What is the work culture like for remote employees at this company?

The work culture for remote employees at our tech company is dynamic, inclusive, and empowering. We prioritize collaboration across global teams while ensuring flexibility to accommodate different work-life balance needs. Our mission-driven environment fosters a sense of belonging, enabling you to contribute to impactful projects while growing your career in the zero-emissions industry.

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Common Interview Questions for Compliance and Operations Analyst (Remote)
How do you approach compliance initiatives in a fast-paced environment?

When tackling compliance initiatives in a fast-paced environment, it's crucial to prioritize clear communication and strong organizational skills. Start by outlining the key compliance requirements and deadlines, then collaborate with relevant teams to create a structured approach. Being proactive in conducting assessments and staying updated on regulatory changes will help maintain compliance effectively.

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Can you describe your experience with SOC2 compliance?

In discussing your experience with SOC2 compliance, highlight any specific roles where you've implemented or supported SOC2 audits. Focus on the processes you oversaw, such as maintaining documentation, assessing controls, and collaborating with stakeholders. This demonstrates your familiarity with compliance frameworks and the importance of maintaining audit-readiness.

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How do you assess and mitigate risks in an organization?

Assessing and mitigating risks involves a systematic approach. Begin by identifying potential risks through regular assessments and stakeholder consultations. Once identified, develop mitigation strategies tailored to each risk. Discuss specific examples from your past where your actions directly contributed to minimizing risk and ensuring compliance.

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What strategies do you use to stay updated on regulatory changes?

To stay updated on regulatory changes, I regularly subscribe to industry newsletters, join relevant forums, and participate in compliance webinars. Networking with compliance professionals and using tools that aggregate compliance news also enhance my understanding of market shifts and regulatory updates, allowing me to remain proactive.

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How do you prioritize tasks when multiple compliance projects are ongoing?

When multiple compliance projects are ongoing, I prioritize tasks by assessing their urgency and impact on the organization. I utilize project management tools to keep track of deadlines, allocate resources efficiently, and ensure clear communication with involved teams. This structured method helps in managing workload without compromising the quality of compliance efforts.

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Can you give an example of a compliance challenge you faced and how you resolved it?

In a previous role, I encountered a challenge with misaligned documentation for compliance audits. To resolve it, I initiated a review process, collaborated with teams for accurate data collection, and established a centralized documentation system. This significantly improved audit preparation and aligns with best practices moving forward.

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How do you ensure effective communication across cross-functional teams?

Effective communication across cross-functional teams is vital for compliance roles. I prioritize setting regular check-ins, using clear and concise language, and tailoring my communication style to suit different audiences. Employing collaborative tools also enables seamless information sharing and keeps everyone aligned with compliance objectives.

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What role does documentation play in compliance?

Documentation is the backbone of compliance. It not only serves as evidence for audits but also helps in establishing procedures and policies that guide the organization. I emphasize maintaining thorough and accurate documentation, which ensures we are prepared for any compliance review while fostering accountability within teams.

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How would you handle a situation where a team member is not adhering to compliance protocols?

Addressing non-adherence to compliance protocols should be approached with empathy and clarity. I would first have a conversation to understand the underlying reasons for the non-compliance, then provide guidance on the importance of adherence. Collaboration on corrective measures, followed by follow-ups, can help to foster accountability and avoid future issues.

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What skills do you think are essential for a Compliance and Operations Analyst?

Essential skills for a Compliance and Operations Analyst include strong analytical abilities to interpret regulatory requirements, attention to detail for accurate documentation, and excellent communication skills for effective collaboration. Additionally, understanding risk management practices and having a proactive mindset are vital for success in this dynamic role.

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DATE POSTED
April 8, 2025

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