e-Bike Mechanic (electric) - NY, full-time

As an e-Bike Mechanic at WHIZZ, you will be responsible for assembling, maintaining, and repairing our eBike fleet. This includes following manufacturer guidelines during assembly, conducting routine inspections, and diagnosing any mechanical or electrical issues. You'll also focus on completing express repairs to ensure our delivery riders can stay on the road safely and efficiently.

To be considered for the e-Bike Mechanic position at WHIZZ, candidates should have at least two years of experience as an eBike Mechanic or a Bicycle Mechanic. Strong knowledge in eBike assembly, maintenance, and repair is crucial. Additionally, good communication skills, attention to detail, and problem-solving abilities are essential for success in this role.

WHIZZ offers a range of benefits for our e-Bike Mechanics, including competitive salaries between $40,000 and $55,000, flexible 8-hour shifts, and paid time off for vacations, sick leave, and public holidays. We also provide performance-based bonuses and make daily commuting easier and cost-effective for our team members.

The e-Bike Mechanic position at WHIZZ is a full-time, on-site role located in NYC. As the nature of this position involves hands-on work with eBikes, remote work is not an option.

Essential skills for an e-Bike Mechanic at WHIZZ include strong mechanical and electrical troubleshooting abilities, excellent problem-solving skills, and the capacity to communicate effectively. Additionally, being able to lift heavy objects and work on your feet for extended periods is important for the role.

In this question, you should highlight your relevant experience in the field of eBike mechanics, including specific tasks like assembly, maintenance, and repair of electric bikes. Be sure to provide concrete examples of your work and any special projects you’ve completed, showcasing your technical skills.

Discuss your time management skills and how you assess which repairs or maintenance tasks are most urgent. You can explain your strategy for efficient workflow and collaboration with team members to ensure the timely servicing of bikes.

Use this opportunity to demonstrate your problem-solving ability. Share a specific incident where you faced a complex mechanical or electrical issue with an eBike and explain the step-by-step approach you took to diagnose and fix the problem effectively.

Focus on discussing the significance of routine inspections and maintenance tasks that ensure safety and reliability. You might want to mention how regular tune-ups impact the longevity and overall performance of electric bikes.

Explain your approach to customer service, especially how you maintain professionalism and empathy during stressful scenarios. Highlight your communication skills and any specific experience working with clients or delivery riders.

Prepare a list of tools and equipment you're experienced with, especially those unique to eBike maintenance and repairs. You can also mention any technical training or certifications you have that pertain to these tools.

Discuss your ongoing learning methodologies, such as attending workshops, subscribing to industry journals, or participating in online forums. Show your passion for the industry and how it motivates you to enhance your skills.

Explain the safety measures you implement while performing repairs or maintenance, such as wearing appropriate safety gear, ensuring proper ventilation while working with chemicals, and adhering to manufacturer safety guidelines.

Articulate your interest in WHIZZ's mission and culture. Share how your values align with the company and express your enthusiasm for contributing to a progressive company that values innovation in transportation solutions.

Share your commitment to professional development by discussing how you seek feedback, embrace learning opportunities, or pursue further education or certifications related to e-bike mechanics.