Job details

Senior Manager Facilities

Solutions for Today’s Challenges. Vision for Tomorrow’s Opportunities.

Join William Blair, the Premier Global Boutique.

William Blair has delivered trusted advice for nine decades, and we continue to deepen our expertise and relationships across regions, asset classes, and markets throughout North America, Europe, Asia, and Australia.

We are committed to our people and culture, values, clients, and local communities.

What sets us apart is that we are an independent partnership, with employees who have unique experiences, perspectives, and backgrounds. We provide advisory services, strategies, and solutions to meet clients’ evolving needs amid dynamic market conditions and varying industries.

We strive to attract the most qualified, passionate candidates who specialize in investment banking, investment management, private wealth management, and a variety of other business functions.

We work tirelessly to create an inclusive culture and take pride in fostering employees’ professional and personal growth. We empower our people to bring their best thinking each day so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect.

Equally, we are proud of our long-term partnerships with the communities in which we live and work, a legacy we inherited from our founder.

We invite you to learn about how we are seeking excellence in everything we do and empowering our clients’ success with passion, creativity, and rigor. For more information, visit williamblair.com.

The Senior Manager Facilities will manage the WREM facilities team. Establish guidelines and expectations for maintaining William Blair’s headquarter facilities of over 350,000 square feet in a proactive, professional manner, ensuring business continuity with minimal disruption. Oversee team performance and manage facilities and maintenance budgets. Ensure facilities are monitored regularly and proactive maintenance occurs in alignment with established policies. Approve outside maintenance vendors. Monitor large, high-visibility projects. Manage the facilities maintenance help desk to ensure issues are resolved promptly and according to expectations. Manage the FFE records including drawings and databases to ensure successful tracking of changes.

Responsibilities include but may not be limited to:

Manage the facilities team including outsourced consultants/vendors, as well as landlords and property managers. Serve as 24/7 escalation point for appropriate office location(s).
Ensure policies and procedures pertaining to facility maintenance are developed and followed and business continuity ensues, with minimal disruption.
Maintain regular contact with William Blair leadership to ensure the facilities needs of the organization are met and to gather feedback on the facilities team. Serve as a resource for leadership on facilities issues.
Oversee construction, up-keep and decommissioning of William Blair’s facilities as directed.
Create and monitor annual maintenance budget and approve invoices for payment.
Ensure regular scheduled inspections of assigned properties are conducted to identify areas requiring service, and ensure that the feedback loop with the business units is complete. Review documentation pertaining to service needs and provide approval for third party vendor maintenance projects.
Oversee the process of property and maintenance vendor sourcing and management to ensure William Blair’s needs are met in a timely manner. Meet with established vendor finalists and make recommendations for final vendor selection.
Monitor progress of large, high-impact property and maintenance projects conducted by outside vendors. Serve as an escalation point when issues arise.
Manage the facility’s maintenance help desk to ensure requests are addressed promptly, appropriately, and with the highest level of customer service. Troubleshoot and resolve complex, high-visibility facility issues. Provide updates to senior management, and other CSUs as appropriate on critical issues. Ensure vendor requests are completed in a satisfactory manner.
Serve as an escalation point and resource for facility maintenance problems or issues.
Manage CAFM systems and FFE records tracking space and occupancy. Monitor inventory assets and forecast gaps.
Collaborate with WREM security team on Fire/Life Safety programs
Develop strategies to determine space-planning requirements for business units as it relates to contraction and expansion. Facilitate feasibility studies and programming exercises to determine workspace needs.
Lead and mentor facilities staff, coordinate workloads, and establish guidelines and expectations.
Ensure team members take ownership of responsibilities. Manage team performance, as well as identify training and development opportunities.
Report regularly on trends, issues and team performance to senior management and WREM management team.
Additional responsibilities as requested.

Qualifications:

Bachelor’s Degree required
10+ years’ experience in building or facilities management experience required
5+ years management experience
Seasoned people management skills
Commitment to satisfying internal and external customers
Strong conceptual and critical thinking skills
Excellent organizational, communication, and daily prioritization skills
Strong knowledge of Microsoft office products
Excellent verbal and written communication skills
Ability to build consensus
Proven problem solving and critical thinking skills
Willingness to adapt to change
Ability to multi-task and prioritize
Excellent organization skills and ability to simplify processes and systems
Ability to work in a fast-paced environment
Strong time management and project management skills

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A reasonable estimate of the current base salary range at time of posting is below. Base salary does not include other forms of compensation or benefits. Actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, specific degrees and certifications, job responsibilities, market considerations and, if applicable, the location of the position.

This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives.

Our featured benefit offerings include medical, dental and vision coverage, employer paid short & long-term disability and life insurance, 401(k), profit sharing, paid time off, Maven family & fertility benefit, parental leave (including adoption, surrogacy, and foster placement), as well as other voluntary benefits.

Salary Range

$140,000—$210,000 USD

William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v

Be aware of hiring scams: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process.

Note to External Recruiters / Search Firms: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission.

Download William Blair's privacy policies for job applicants:

Contact us should you have any questions or concerns.

Average salary estimate

$175000 / YEARLY (est.)

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$140000K

$210000K

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What You Should Know About Senior Manager Facilities, William Blair

Join William Blair as a Senior Manager Facilities in Chicago, Illinois, and become a key player in managing our 350,000 square foot headquarters! With a reputation for providing trusted advice for nearly a century, William Blair is committed to delivering tailored solutions and exceptional service to our clients. As the Senior Manager Facilities, you will be at the helm of our facilities team, ensuring that all operations run smoothly and efficiently. Your role will involve overseeing team performance and collaborating with external vendors while maintaining a budget for facility management. Strong critical thinking and organizational skills will be essential as you implement policies that support business continuity and minimal disruption. You will take charge of large projects, serve as a resource for leadership, and manage our facilities maintenance help desk, handling requests with the utmost care and promptness. We value a culture of inclusivity and support, meaning you'll have the chance to mentor and lead your team, driving a shared commitment to excellence. At William Blair, we believe in empowering our employees to deliver the best for our clients while fostering a work environment that celebrates diverse experiences and perspectives. If you are passionate about facilities management and are looking to join a dedicated team at a premier global boutique investment firm, we invite you to bring your expertise to William Blair.

Frequently Asked Questions (FAQs) for Senior Manager Facilities Role at William Blair

What are the responsibilities of the Senior Manager Facilities at William Blair?

The Senior Manager Facilities at William Blair oversees the performance of the facilities team and manages the operation of the 350,000 square foot headquarters in Chicago. Key responsibilities include ensuring policies for facility maintenance are followed, managing budgets, overseeing large projects, and serving as a point of contact for maintenance issues. Additionally, the role involves regular communication with leadership to meet organizational facilities needs.