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Part Time - Office Support

Janney Roofing is the leader in residential home exterior renovation, offering a complete line of roofing, siding, windows, gutters and installation services. Our purpose, built on the foundation of our core values, is to improve the quality of life for our employees and customers through the pursuit of excellence. We offer career advancement, growth and leadership development opportunities. We are active members of the communities we serve through actively giving back and participating in volunteer activities. 



Janney Roofing is looking for an Office Support specialist to add to our Orlando office and growing organization. To ensure success, the Office Support specialist should have experience in an office environment and advanced administrative skills.


The individual who takes this role must be a jack of all trades and enjoy the following:
  • Overseeing the smooth running of the Orlando Office
  • Assisting the Sales Department Manager (s) & Department Lead (s)
  • Supporting Sales Team(s)
  • Highly proficient in Microsoft Word, Excel & Office 365 for daily, weekly, monthly reports
  • Enjoy interacting with others & driving their day-to-day activities
  • Ability to multi-task, self-manage, and embrace a quick learning curve

  • If the above statements describe you & the job description below is what you are looking for, we want to talk to you!


DUTIES & RESPONSIBILITIES
  • Answering, forwarding, and screening phone calls phones in a professional manner
  • Assisting visitors in finding their way around the office.
  • Provides administrative support Sales Team(s), Manager (s) & Department Leads
  • Oversee adherence to office policies and procedures
  • Manage/Track/Order office supplies, collateral, apparel, and miscellaneous assets
  • Assist & collaborate with co-workers from all markets to work together as a unified team to provide support company-wide.
  • Coordinate office sales meeting preparation, set-up, and clean-up
  • Takes part in assigned project planning and implementation as directed
  • Perform all other duties and tasks as assigned


REQUIREMENTS FOR THE ROLE:
  • A team-player mindset with a high level of dedication to raising the bar for the whole team.
  • Sharp problem-solving skills paired with a proactive mindset
  • Strong organizational skills along with the ability to multitask & prioritize own workload to manage a number of projects at the same time.
  • Excellent communication skills - both written and verbal
  • Knowledge of human resources management practices and procedures, a plus
  • Well versed in IT skills, for example, Microsoft Office Suite and CRM systems; 2+ years experience preferred


EDUCATION AND EXPERIENCE:
  • 5+ years of professional work history in an office environment strongly preferred
  • 2+ years of proven office management / administrative experience strongly preferred
  • Relevant industry experience including working with a high-performing sales team is a plus
  • Spanish is a plus


BENEFITS
  • Hourly rate of 16 - 18 USD
  • Health Insurance, Dental, Vision & HSA
  • PTO
  • Paid Holidays
  • 401K plan
  • Ongoing training and personal development opportunities
  • Team building and volunteering activities throughout the year


We take great pride in delivering a 5 Star customer experience, quality workmanship for our customers and upholding anoutstanding work environment for our employees.    

The atmosphere at Janney nurtures a culture of excellence, accountability, professionalism and continued growth and improvement. Giving back to the communities we serve is a vital component of our core values; we frequently volunteer as a group and enjoy team building activities that focus on personal development and bettering the lives of employees, customersand our communities. 

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Average salary estimate

$35360 / YEARLY (est.)
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$33280K
$37440K

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What You Should Know About Part Time - Office Support, Legacy Restoration

Janney Roofing, the leader in residential home exterior renovation, is on the lookout for a talented Part Time Office Support specialist to join our vibrant Orlando office. If you’re someone who thrives in a fast-paced environment and loves variety, this could be the perfect role for you! Here at Janney Roofing, we pride ourselves on enhancing the quality of life for both our employees and customers by cultivating a workplace founded on excellence. As an Office Support specialist, you’ll be the backbone of our operations, ensuring that everything runs smoothly. Your advanced administrative skills and proficiency in Microsoft Word, Excel, and Office 365 will be key as you assist our Sales Department Manager(s) and provide valuable support to our Sales Team(s). The role includes answering and directing phone calls, helping visitors navigate our office, managing office supplies, and ensuring adherence to policies. You’ll work collaboratively with colleagues across various departments, contributing to the team's success. If you enjoy multitasking, are well-organized, and possess strong communication skills, we’d love to chat! In return, we offer an engaging atmosphere with plenty of opportunities for professional growth, as well as benefits like health insurance, PTO, and team-building activities. Join Janney Roofing, where we not only strive for excellence in every project but also believe in giving back to our community!

Frequently Asked Questions (FAQs) for Part Time - Office Support Role at Legacy Restoration
What are the main responsibilities of the Part Time Office Support position at Janney Roofing?

As a Part Time Office Support specialist at Janney Roofing, your main responsibilities will include overseeing the smooth functioning of the Orlando Office, providing administrative support to the Sales Department, handling phone calls professionally, assisting visitors, managing office supplies, and supporting team collaboration. You'll play a crucial role in ensuring that various office operations run seamlessly, all while cultivating a positive workplace culture.

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What qualifications are needed for the Part Time Office Support role at Janney Roofing?

To be considered for the Part Time Office Support position at Janney Roofing, candidates should have at least 5 years of professional work experience in an office setting and 2 years of administrative experience. A strong proficiency in Microsoft Office Suite and previous experience supporting a high-performing sales team is preferred. Excellent communication and organizational skills, along with a proactive mindset, are essential for success in this role.

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Is experience in the roofing industry required for the Part Time Office Support position at Janney Roofing?

While relevant industry experience, especially working with a sales team, is a plus for the Part Time Office Support role at Janney Roofing, it is not strictly required. What’s more important is your ability to adapt and support the team effectively, along with your administrative skills and office experience.

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What benefits does Janney Roofing offer to Part Time Office Support employees?

Janney Roofing offers a competitive hourly rate between $16 to $18 for the Part Time Office Support role, along with benefits including health, dental, vision insurance, a 401K plan, paid holidays, PTO, and ongoing training opportunities. We also focus on team-building activities and give back to our community, providing a fulfilling work environment for all employees.

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What is the company culture like at Janney Roofing for the Part Time Office Support role?

At Janney Roofing, we foster a culture of excellence, professionalism, and collaboration. As a Part Time Office Support specialist, you can expect to be part of a team that values communication, responsibility, and continual improvement. We regularly engage in volunteer activities and team-building exercises, making our office not just a workplace, but also a community.

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Common Interview Questions for Part Time - Office Support
How do you prioritize tasks when working on multiple projects as an Office Support specialist?

When prioritizing tasks as an Office Support specialist, it's essential to assess deadlines and the impact of each task on overall team efficiency. I usually use tools like to-do lists or digital planners to organize tasks by urgency and importance. Communicating with team members helps ensure alignment on priorities and allows for adjustments based on changing needs.

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Can you explain your experience with Microsoft Office Suite?

Absolutely! I have extensive experience using Microsoft Office Suite, especially Word and Excel. In my previous role, I routinely created reports, formatted documents, managed spreadsheets to analyze sales data, and used Excel formulas for calculations. I'm confident in my abilities to quickly produce professional materials and effectively manage data using these tools.

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What strategies do you use to maintain a positive office environment?

Maintaining a positive office environment is all about fostering communication and collaboration. I always try to greet my colleagues warmly and create an open environment where team members feel comfortable sharing their ideas. Additionally, organizing small team-building activities can significantly boost morale and enhance relationships among coworkers.

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Describe a time when you had to resolve a conflict in the workplace?

In a previous position, there was a misunderstanding between two team members over project responsibilities. I took the initiative to mediate the conversation, encouraging both parties to express their viewpoints. By actively listening and facilitating a constructive discussion, we were able to reach a mutually agreeable solution, which not only resolved the conflict but also strengthened team dynamics.

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How would you handle administrative tasks under tight deadlines?

When faced with tight deadlines for administrative tasks, I prioritize effective time management and remain focused. I break tasks down into smaller, manageable steps and set mini-deadlines for each. If needed, I communicate with my team about priorities and seek assistance for urgent matters, ensuring that I deliver quality work even under pressure.

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How do you ensure confidentiality in an office setting?

Maintaining confidentiality in the office is crucial, especially when dealing with sensitive information. I always adhere to company policies regarding data protection and limit access to confidential documents to authorized personnel only. Additionally, I ensure that any discussions involving sensitive topics are conducted in private settings to avoid any unintentional information disclosure.

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What role does communication play in your work as an Office Support specialist?

Communication is vital in my role as an Office Support specialist. It ensures that I stay informed about team objectives, helps me assist colleagues efficiently, and contributes to a cohesive work environment. I believe that clear and open communication fosters teamwork and enhances overall productivity, so I make it a priority to maintain effective channels with my colleagues.

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How do you stay organized while supporting multiple teams?

To stay organized while supporting various teams, I rely on tools such as calendars, task management apps, and organized folders for documentation. I categorize tasks based on priority and deadlines and regularly update my progress. This method allows me to keep track of different requests without letting anything slip through the cracks.

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What is your experience with CRM systems and how do they assist in your work?

I have hands-on experience with CRM systems, which play a crucial role in streamlining communication and maintaining customer relationships. They help me track interactions and manage follow-ups, which is essential for supporting sales teams. Utilizing CRM systems effectively enhances my productivity and helps ensure that our customer data is organized and accessible.

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Why do you want to work at Janney Roofing as a Part Time Office Support specialist?

I'm drawn to Janney Roofing because of its commitment to excellence and community engagement. I admire how the company values personal growth and continuous improvement for both employees and customers. Being part of a team that actively participates in community service resonates with my values, and I believe my administrative skills would significantly contribute to the organization.

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Our purpose is to improve the quality of life for our customers and employees through the pursuit of excellence in exterior home restoration. Core Values: - Maximizing Individual’s Potential - Teamwork and Unity - Continuous Improvement - Valuing...

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Part-time, on-site
DATE POSTED
January 5, 2025

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