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Fresh Foods Department Manager - job 2 of 2

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Overview

Directs and controls the operation of the Fresh Foods Department (e.g., food displays, back room, and production areas) by understanding related work areas, effectively supervising department personnel, ordering merchandise, ensuring customer service and product quality, freshness and selection. Coordinates and manages the department operations to control costs, meet targeted labor, maintain projected profit margins, and meet or exceed sales goals.

 

Typical Duties and Responsibilities

  • Supervises employees by motivating, training, participating in the hiring of personnel, monitoring employee performance, recommending personnel action (i.e., hiring, firing, layoff and disciplinary action, scheduling personnel according to coverage needs and service level), maintaining a safe and secure work environment, etc.
  • Maintains and encourages an atmosphere of fast, friendly, courteous customer service.
  • Performs customer relation duties and engages in suggestive selling and other sales techniques.
  • Meets departmental projected sales and gross margin objectives by creating effective promotional and seasonal displays, overseeing cost/quality control, and preventing shrink and controlling expenses.
  • Ensures adequate product quantity, quality, and freshness by ordering, checking, receiving and controlling inventory; preventing the sale of outdated products; taking periodic inventories of all items; computing gross profit, processing administrative paperwork; maintaining accurate department records; preparing and cooking food items; announcing in-store advertisements over the intercom; etc.
  • Organizes and maintains all required record keeping including COOL records.
  • Reconciles all invoice pricing totals with the retail pricing guides, the scale files, the case tags and notifies manager of any discrepancies.
  • Maintains current product information books and has a complete knowledge of all products available for sale. This includes species knowledge, storage and handling techniques, and cooking & preparation techniques.
  • Performs all job duties and responsibilities with honesty and integrity.
  • Meets all labor targeted goals.
  • Ensures proper coverage for lunches, breaks etc. in the department as needed.
  • Performs other duties as assigned or needed.

 

Requirements

Education:

  • High School Diploma or equivalent

 

Ability to:

  • Provide leadership through skills in communication, interpersonal, management of people, customer relations, and employee relations, analysis, planning orders, judgment, reaction to business activity, etc.
  • Conduct visual inspections, reading reports, computer screens, etc.
  • Perform safe/quick movements and operate related equipment listed below with manual dexterity and hand/eye coordination.
  • Perform basic math (add, subtract, divide and multiply) and compute weights and measures.
  • Perform supervisory skills (e.g., interviewing, scheduling, hiring, counseling, training, disciplining, etc.).
  • Reach, lift, and maneuver objects of varying dimensions and weights up to 50 lbs. frequently.
  • Perform repetitious arm movements for slicing, cutting, and preparing various products for display.
  • Stand for long periods of time, walk and move rapidly, bend, twist and turn frequently.
  • Work around machinery emitting heat or in cold conditions.
  • Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g., knives), and work aides.
  • Learn taste, content and perishability of products, safety and sanitation procedures and department policies.
  • Understand state & federal regulations including detailed knowledge of COOL legislation as relates to seafood.
  • Perform primary duties efficiently and accurately.

 

Additional Requirements:

  • Food Handlers Certification (Per State Laws)

 

Machines and Equipment Operated:

  • Film over wrapper, digital scales, etc.
  • Knives and other kitchen utensils.
  • Electric Slicers
  • Deep fryers, ovens, etc.
  • Oil filtering machine
  • Dishwasher
  • Trash compactor
  • Cardboard bailer
  • Hand, pallet jack
  • Conveyor ovens

 

The above statements are intended to describe the general nature of work performed by the employees assigned to this job.  All employees must comply with Company policies and applicable laws.  The responsibilities, duties and qualifications required of personnel may vary.  

EEO/Inclusivity

As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Fresh Foods Department Manager, WinCo Foods

As the Fresh Foods Department Manager at WinCo Foods in Pocatello, you're stepping into an arena that not only values quality and freshness but also the heartbeat of our community. At WinCo Foods, a proud employee-owned company with over 22,000 passionate team members, we believe in offering our customers the lowest possible prices while enriching the lives of those who make it happen. In your role, you'll be at the forefront of managing all operations within the Fresh Foods Department. This means you'll supervise and mentor a dedicated team, ensuring they deliver the best customer service and keep our product displays looking fantastic. You'll also oversee inventory management to guarantee that everything is fresh and meets the high standards we stand by. From training new hires to keeping track of product quality and profits, each day will present new opportunities for impact. Your ability to engage with customers and encourage suggestive selling will help meet sales goals while promoting a welcoming atmosphere. With a strong emphasis on safety, ensuring a secure workplace is a top priority. Additionally, you'll juggle everything from performing detailed inventory checks to interacting with our community through suggestive selling techniques. This is more than just managing; it's about creating an experience that keeps our customers coming back for more. So, if you're eager to join a dynamic team at WinCo Foods and lead our Fresh Foods Department to new heights, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Fresh Foods Department Manager Role at WinCo Foods
What are the primary responsibilities of a Fresh Foods Department Manager at WinCo Foods?

The Fresh Foods Department Manager at WinCo Foods is crucial in overseeing the entire operation of the department. This role includes supervising team members, maintaining product quality, managing inventory levels, and ensuring excellent customer service. Additionally, you'll be responsible for meeting sales targets and coordinating promotions, all while creating a safe and positive work environment.

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What qualifications are required for the Fresh Foods Department Manager position at WinCo Foods?

To be considered for the Fresh Foods Department Manager role at WinCo Foods, candidates typically need at least a High School Diploma or equivalent. Experience in retail or food management is often preferred. Essential skills include strong communication, interpersonal abilities, and experience in leadership roles, particularly in managing personnel and operations.

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How does WinCo Foods support the growth and development of its Fresh Foods Department Managers?

WinCo Foods is dedicated to the development of its employees, offering various training programs tailored for Fresh Foods Department Managers. These programs cover everything from employee management to inventory control and customer service tactics. Additionally, as an employee-owned company, there’s a vested interest in the success and growth of each manager, encouraging a supportive and collaborative work environment.

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What does a typical day look like for a Fresh Foods Department Manager at WinCo Foods?

A typical day for a Fresh Foods Department Manager at WinCo Foods involves opening the department, overseeing staff assignments, and ensuring product displays are appealing and well-stocked. You’ll manage inventory, conduct quality control checks, and engage with customers to enhance their shopping experience. Throughout the day, you’ll also monitor sales performance and make adjustments to maintain the department’s efficiency.

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What benefits does WinCo Foods offer to Fresh Foods Department Managers?

WinCo Foods offers a comprehensive benefits package to its Fresh Foods Department Managers, including top-tier medical plans, tuition support, and a robust Employee Stock Ownership Plan (ESOP). As a part of an employee-owned company, managers can take pride in their contributions to the company, share in its profits, and enjoy the financial benefits of being a part of WinCo Foods.

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Common Interview Questions for Fresh Foods Department Manager
What strategies do you use to foster teamwork within your department?

When responding to this question, emphasize your leadership style. Discuss how you encourage open communication, recognize individual contributions, and create a collaborative environment. Provide examples of team-building activities or methods you've implemented in past roles.

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How do you ensure product quality and freshness in the Fresh Foods Department?

Highlight your experience with inventory management and quality control processes. Explain how you monitor product rotation, conduct regular checks, and train staff on proper handling techniques to maintain high standards of product quality.

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Can you describe a time when you had to deal with a difficult customer?

Share a specific situation where you remained calm and professional. Discuss the steps you took to resolve the issue, emphasizing your customer service skills, active listening, and problem-solving abilities.

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What approach do you take to meet sales targets?

Discuss your familiarity with sales strategies, including promotional displays and suggestive selling techniques. Mention your ability to analyze sales data to identify trends and adjust strategies accordingly.

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How do you handle employee training and development?

Explain your philosophy on employee development, including onboarding processes and ongoing training initiatives. Highlight your role in mentoring staff and ensuring everyone feels prepared and valued in their positions.

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How do you manage your time and prioritize tasks in a busy department?

Describe your time management skills and how you prioritize tasks based on urgency and importance. Provide specific examples of systems or methods you've used to stay organized and efficient.

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What safety practices do you follow to ensure a secure working environment?

Discuss your knowledge and implementation of safety protocols, including training staff on safe equipment use and maintaining a clean workplace. Highlight your commitment to creating a safe environment for both employees and customers.

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How would you handle under-performing employees?

Explain your approach to performance management, including how you provide constructive feedback and set performance improvement plans. Emphasize your focus on coaching and developing team members to help them succeed.

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What tools or software are you familiar with for inventory management?

Mention specific inventory management systems you've used in previous roles, discussing how you leverage technology to track products, orders, and costs efficiently.

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How do you stay updated on food safety regulations and trends?

Share how you continuously educate yourself on food safety regulations and industry trends, whether through professional development, networking, or staying informed via reputable industry sources.

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MATCH
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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 28, 2025

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