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Brand and Social Media Manager

About Us:Windmill is reimagining home comfort with innovative, high-design, smart air products, including window ACs, desk fans, and air purifiers. We’re looking for a creative, scrappy, and growth oriented brand mind to help take Windmill to the next level. We are a close-knit, lean team, and we’re excited for you to help us compete against the largest appliance and consumer product companies in the world!Job Description:Are you the right fit to own and grow the Windmill brand (on social and otherwise)?You want to truly own a brand and its development over the years, with a lot of trust and flexibility along the way. You know the “who’s who” of TikTok and Instagram and enjoy discovering new people, brands, and products online. You know the ins-and-outs of creator/influencer sourcing and management (and can optimize our whitelisting and affiliate programs). You’re not daunted by the idea of building out a content studio - creating content yourself and sourcing content from… well anywhere you think is good! You have a gifted visual eye and a keen sense for elevated brand creative that converts.Did we find you!? We’re excited to chat.Responsibilities:Like most social media managers, you’ll:• Manage all social media accounts (e.g., Instagram, Facebook, TikTok, LinkedIn, etc.) including content creation, scheduling, and engagement• Monitor social media trends, industry developments, and competitor activities to identify opportunities for innovation and growth• Cultivate and nurture a vibrant online community by actively engaging with followers, responding to comments/messages, and fostering positive interactions• Expand our influencer community with high impact creators, grow our affiliate network, and coordinate our whitelisting campaigns• Plan and execute social media campaigns, contests, and promotions to drive user acquisition, engagement, and retention• Analyze social media metrics and KPIs to track performance, identify areas for improvement, and make data-driven decisions• Stay up-to-date with the latest social media tools, trends, and best practices, and implement innovative strategies to stay ahead of the curveAnd, as importantly, we’ll really need you to:• Re-imagine how we get high-quality content for paid and organic use at scale• Create compelling content that drives engagement, either by yourself, with graphic designers, or via other content creators• Act as a brand ambassador and advocate for Windmill in all interactions with brand partners, customers, and influencers• Reach out to and partner with other brands that elevate Windmill’s presence in the world• Stand out in a crowded marketplace (open ended for a reason!) and completely break the internet :)Qualifications:• Bachelor's degree in Marketing, Communications, Business, or related field.• Proven experience with 3+ years in social media and influencer management, preferably in a fast-paced, high-growth startup environment• Excellent written and verbal communication skills, coupled with a keen eye for detail• Strong creative and visual storytelling abilities with proficiency in graphic design tools (e.g., Canva, Adobe Creative Suite, etc.)• Deep understanding of social media platforms, algorithms, and best practices• Ability to multitask, prioritize tasks, and meet tight deadlines in a dynamic work environment.• Experience with social media analytics and reporting tools (e.g., Google Analytics)• Passion for building and nurturing online communities and engaging with diverse audiences.• Proactive mindset with a track record of taking initiative and driving results• Ability to thrive under pressure and adapt to changing circumstances with resilience and a positive attitudeBenefits:• Competitive salary• Flexible work hours• Opportunities for professional growth and development• Vibrant and collaborative work culture

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What You Should Know About Brand and Social Media Manager, Windmill

At Windmill, based in the heart of New York, NY, we’re on a mission to redefine home comfort with our innovative and stylish smart air products like window ACs and air purifiers. We’re looking for a Brand and Social Media Manager who’s ready to step into a creative role where you’ll truly own our brand's growth. If you’re the type who thrives on discovering the latest trends and influencers on platforms like TikTok and Instagram, we want you on our team! You’ll be the heartbeat of our social media presence, managing everything from content creation and scheduling to engaging with our online community. Your role will involve nurturing relationships with high-impact creators, enhancing our affiliate network, and analyzing metrics to optimize our social strategies. With an eye for elevated brand aesthetics and a proactive mindset, you’ll help us stand out in the crowded marketplace and make Windmill a household name. Join our close-knit, dynamic team and bring your creative vision to life while having a blast doing it. Are you ready to break the internet with us?

Frequently Asked Questions (FAQs) for Brand and Social Media Manager Role at Windmill
What are the main responsibilities of a Brand and Social Media Manager at Windmill?

As a Brand and Social Media Manager at Windmill, your main responsibilities will include managing our social media accounts across platforms such as Instagram, Facebook, and TikTok, creating and scheduling engaging content, and actively cultivating an online community. You will also expand our influencer network and optimize our whitelisting campaigns. By analyzing social media metrics, you'll drive data-informed decisions to boost engagement and user retention.

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What qualifications are needed for the Brand and Social Media Manager position at Windmill?

To be considered for the Brand and Social Media Manager role at Windmill, you should have a Bachelor's degree in Marketing, Communications, or a related field, along with 3+ years of proven experience in social media and influencer management, preferably in a fast-paced startup environment. Strong communication skills, a creative eye for visual storytelling, and proficiency in graphic design tools are essential for success in this role.

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How does Windmill support professional development for its Brand and Social Media Manager?

Windmill values the growth of its employees and offers opportunities for professional development specifically tailored for the Brand and Social Media Manager role. You will have access to workshops, training sessions, and the chance to collaborate closely with fellow creatives to refine your skills and expand your industry knowledge, all while working in a vibrant and collaborative environment.

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What does a typical workweek look like for a Brand and Social Media Manager at Windmill?

A typical workweek for the Brand and Social Media Manager at Windmill will involve a mix of content creation, engagement with followers, and strategizing social media campaigns. Your days will be dynamic, with tasks like monitoring social media trends, reaching out to influencers, and analyzing performance metrics while managing your content calendar and ensuring that every post aligns with Windmill’s brand vision.

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What tools and platforms will the Brand and Social Media Manager at Windmill be expected to use?

As the Brand and Social Media Manager at Windmill, you will work with various tools and platforms including social media management software like Hootsuite or Sprout Social, graphic design tools such as Canva and Adobe Creative Suite, and analytics tools like Google Analytics. Being proficient with these tools will help you effectively manage campaigns and analyze social media performance.

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Common Interview Questions for Brand and Social Media Manager
Can you describe your experience with managing social media accounts?

In response, outline your previous roles where you managed social media accounts, highlighting the platforms you used, the type of content you created, and any successful campaigns you executed. Be sure to mention any tools that facilitated your work and how you measured success.

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How do you approach influencer marketing?

Explain your strategy for influencer marketing, including how you identify the right influencers, establish relationships, and measure the impact of these partnerships. Discuss any past success stories where influencer collaborations significantly enhanced brand visibility.

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What steps do you take to analyze social media performance?

Detail the specific metrics you monitor, such as engagement rates, reach, and conversions. Mention the tools you use for analytics, and provide examples of how data analysis informed your future strategies.

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How would you cultivate a community around Windmill’s brand?

Share your thoughts on building a vibrant online community by actively engaging with followers, responding to comments, and creating content that resonates with Windmill’s audience. Provide past experiences where you successfully nurtured a community.

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What trends in social media do you believe are important for Windmill to consider?

Discuss current trends such as short video content, user-generated content, or the rise of social commerce. Offer insights on how these trends can be applied to enhance Windmill’s brand strategy.

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Can you provide an example of a successful social media campaign you’ve managed?

Prepare a brief case study of a past campaign, discussing the goals, the approach you took, the metrics of success, and lessons learned. Highlight your specific role in the campaign.

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How do you stay updated with changing social media algorithms?

Talk about your methods for keeping up with social media changes, such as following industry publications, participating in webinars, or networking with other marketing professionals. Emphasize your proactive approach to adapting strategies.

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How would you handle a negative comment or controversy surrounding Windmill’s products?

Address this question by focusing on transparency and effective communication. Outline steps to acknowledge the issue, engage with the commenter thoughtfully, and convey the brand’s commitment to resolution.

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What creative strategies would you implement to enhance Windmill's online presence?

Share your ideas for potential campaigns or content formats that could elevate Windmill's brand visibility. Mention innovative ideas related to visual storytelling or collaborations that could engage the audience.

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What's your process for generating content ideas for social media?

Explain your brainstorming process, including how you derive inspiration from industry trends, audience feedback, or competitor analysis. Mention collaborative techniques you use with other team members to enhance creativity.

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Full-time, on-site
DATE POSTED
December 8, 2024

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