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Executive Team Supervisor

Executive Team Supervisor


Are you driven by the opportunity to inspire remote teams and deliver exceptional client experiences? Wing Assistant is looking for an Executive Team Supervisor to elevate our Executive Assistants' performance ensuring top-notch service across various industries!


About the Role:


As our Executive Team Supervisor, you’ll play a vital role in leading, coaching, and managing our remote Virtual Executive Assistant team. In this position, you will focus on guiding team members to reach their fullest potential while fostering a collaborative, client-centric environment.


Roles and Responsibilities:
  • Manage a team of Executive Assistants, fostering a positive, productive, and engaging work culture. You’ll ensure each team member understands their goals and has the resources they need to succeed.
  • Offer tailored coaching to VAs based on their experience and industry needs. Regularly meet with each VA to discuss performance, set objectives, and provide actionable feedback for growth.
  • Leverage your knowledge of various industries to support VAs in delivering industry-specific solutions, addressing diverse client needs, and adapting to new sectors as required.
  • Set measurable performance goals, track team progress, and identify areas for improvement. Conduct regular performance evaluations and ensure high standards are consistently met.
  • Act as the first point of contact for escalated issues, working to resolve client concerns, mitigate risks, and implement solutions to improve overall team efficiency.
  • Encourage VAs to share insights and identify areas for personal and professional development. Develop initiatives that inspire ongoing learning and growth within the team.


Qualifications:
  • Solid experience as an Executive Assistant supporting C-level executives or leaders in a large international corporation.
  • Proven experience in a supervisory role with a strong background in managing and coaching remote teams.
  • Proven ability to guide and motivate team members, helping them achieve their goals and grow in their roles.
  • Broad understanding of various industries and an aptitude for quickly learning new fields to provide guidance to a diverse client base.
  • Exceptional verbal and written communication skills, capable of delivering clear, constructive feedback.
  • Experience with remote work tools and platforms (e.g., Discord, Gsuite, Asana), and managing teams across different time zones.
  • Availability to participate in in-person meetings with the core team 2-3 times a week.
  • Analytical mindset with a proactive approach to addressing challenges and improving team processes.


Environment & technology needed for the job:
  • Fast reliable Internet connection & reliable electricity
  • Professional microphone headset or functional computer microphone equivalent
  • Fast, responsive computer
  • Clean & professional background/audio environment for video calls with customers


Benefits
  • People-focused company with a culture centered on community and personal growth
  • Ability to network with executives at one of the fastest-growing companies in the US
  • Opportunity to obtain knowledge about many industries simultaneously
  • Remote work-friendly
  • Avenues for rapid promotion & salary increases as the company scales
  • Be a part of an early growing customer success team at an early stage, high-growth company
  • Competitive compensation


₱40,000 - ₱50,000 a month
Schedule: US & PH work hours (40+ hours per week)

Location: This is a fully remote role.

At Wing Assistant, we believe in empowering our team to reach their full potential. If you’re ready to inspire, lead, and make a lasting impact in a remote-first environment, we’d love to meet you!

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Average salary estimate

$5400 / YEARLY (est.)
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$4800K
$6000K

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What You Should Know About Executive Team Supervisor, Wing Assistant

Are you ready to take your leadership skills to the next level? Wing Assistant is on the hunt for an Executive Team Supervisor to lead our dynamic team of Executive Assistants based in Manila, Philippines. In this exciting role, you'll have the chance to inspire remote teams and drive exceptional client experiences across various industries. You'll manage a talented group of Virtual Executive Assistants, ensuring they have the resources and guidance they need to excel in their roles. Your coaching will empower them while fostering a collaborative environment. Daily, you’ll be setting measurable performance goals, tracking progress, and conducting evaluations to help the team reach new heights. Your ability to address client concerns and implement effective solutions will be critical to our success. With a focus on personal and professional development, you’ll encourage the team to pursue learning opportunities and share insights. If you have solid experience supporting C-level executives, proven supervisory skills, and exceptional communication abilities, this role offers you the chance to work in a people-centered company where personal growth and community matter. Join Wing Assistant, where you can inspire and lead in a fully remote setting, while enjoying competitive compensation and a vibrant company culture!

Frequently Asked Questions (FAQs) for Executive Team Supervisor Role at Wing Assistant
What are the main responsibilities of the Executive Team Supervisor at Wing Assistant?

As the Executive Team Supervisor at Wing Assistant, your primary responsibilities include managing and coaching a team of Executive Assistants, fostering a positive work culture, setting performance goals, and addressing client concerns. You'll regularly meet with team members to provide tailored feedback and guidance, ensuring they understand their objectives and resources required to succeed.

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What qualifications are required for the Executive Team Supervisor position at Wing Assistant?

To qualify for the Executive Team Supervisor role at Wing Assistant, candidates should have solid experience as an Executive Assistant supporting C-level executives, proven supervisory experience with remote teams, and excellent communication skills. A broad understanding of various industries and proficiency with remote work tools are also essential.

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What kind of work environment can an Executive Team Supervisor expect at Wing Assistant?

The work environment for the Executive Team Supervisor at Wing Assistant is fully remote, allowing flexibility in your work. The company values a people-focused culture that encourages personal and professional growth, fostering connections with executives and opportunity for rapid promotion.

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What is the compensation for the Executive Team Supervisor role at Wing Assistant?

The Executive Team Supervisor position at Wing Assistant offers competitive compensation ranging from ₱40,000 to ₱50,000 a month. This reflects the company's commitment to rewarding talent and encouraging growth within an expanding organization.

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How does Wing Assistant support the growth of its Executive Team Supervisors?

Wing Assistant supports the growth of its Executive Team Supervisors through a culture centered on community, learning, and personal development. You will have access to networking opportunities, ongoing coaching, and the ability to inspire a team, all while working in a high-growth environment.

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Common Interview Questions for Executive Team Supervisor
How do you effectively manage remote teams as an Executive Team Supervisor?

To effectively manage remote teams, maintain clear communication, and set measurable goals. Use tools for regular check-ins and feedback sessions that help team members feel supported and connected, ensuring everyone is aligned with their objectives.

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What strategies would you use to motivate your team as an Executive Team Supervisor?

Motivating your team involves understanding their individual goals, recognizing their achievements, and fostering collaboration. Encourage an open environment for sharing ideas and concerns, and provide opportunities for professional development.

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Can you give an example of how you would handle a conflict between Executive Assistants?

Handling conflicts requires active listening to both sides, mediating discussions, and guiding them toward a constructive resolution. Emphasize the importance of teamwork and finding common ground to maintain a positive work environment.

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What experience do you have with performance evaluations?

I have conducted regular performance evaluations by setting clear expectations and key performance indicators. I believe in providing actionable feedback that focuses on strengths while addressing areas for improvement to help team members grow.

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How would you promote ongoing learning and development in your team?

Promoting ongoing learning involves creating a supportive culture where team members feel encouraged to share insights and pursue growth. Implementing mentorship programs or regular training sessions can facilitate personal and professional development.

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What tools do you find essential for managing remote teams?

Essential tools for managing remote teams include communication platforms like Discord, project management tools such as Asana, and virtual collaboration software. These tools help streamline workflows and ensure effective communication.

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Describe your experience in supporting C-level executives.

I have extensive experience in supporting C-level executives, which includes managing schedules, coordinating meetings, and facilitating communication among stakeholders. This experience developed my understanding of the demands and nuances of executive-level support.

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How do you approach goal-setting for your team?

I approach goal-setting collaboratively by involving team members in the process. This ensures everyone feels invested in their targets and enables me to tailor goals to align with individual strengths and career aspirations.

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What is your approach to providing feedback to your team?

My approach to providing feedback is constructive and encouraging. I focus on specific examples and actionable suggestions while also celebrating successes to motivate team members to continue improving.

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How do you ensure a positive company culture in a remote work environment?

To ensure a positive company culture, I prioritize open communication, regular team-building activities, and fostering a sense of belonging. Using video calls and informal catch-ups can help maintain strong relationships among team members.

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Full-time, remote
DATE POSTED
January 3, 2025

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