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Maintenance Supervisor II (The Trails at Malone)

You lead best by getting your hands dirty with your team. Your incredible customer service skills make you a great example and role model. Are you ready to step into a leadership role while maintaining high standards of any property you work on?


WinnCompanies is looking for a Maintenance Supervisor II to join our team at The Trails at Malone, an affordable housing community located in Malone, NY.


Please note that the pay range for this position is $24.00 to $27.00 per hour, depending on experience.


Responsibilities
  • Lead and manage a maintenance staff on a day-to-day basis and perform as a working supervisor when not supervising staff.
  • Assist in hiring, developing, training, and holding staff accountable to operating standards.
  • Conduct and participate in weekly staff meetings.
  • Responsible for preparing work schedules for maintenance staff and vendors to complete service requests, maintain the preventive maintenance program, and maintain overall curb appeal.
  • Complete monthly building and unit inspections to ensure property is maintained to operating standards.
  • Review third-party property inspections to resolve maintenance repairs.
  • Maintain working knowledge of all maintenance programs and capital improvement projects.
  • Solicit bids from contractors with approval from the Property Manager and Regional Maintenance Manager.
  • Participate in on-call activity during off-hours and emergencies.


Requirements
  • High school diploma or GED equivalent.
  • 3-5 years of relevant work experience.
  • 1-3 years of supervisory experience.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • General knowledge of electrical, plumbing, HVAC, and appliances.
  • Experience with computer systems, particularly Microsoft Office applications.
  • Excellent customer service skills.
  • Solid verbal and written communication skills.
  • Ability to supervise and work with a diverse group of people and personalities.


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.


$24 - $27 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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Average salary estimate

$53040 / YEARLY (est.)
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$49920K
$56160K

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What You Should Know About Maintenance Supervisor II (The Trails at Malone), WinnCompanies

At WinnCompanies, we believe that great leadership starts with getting your hands dirty alongside your team! We're on the lookout for a Maintenance Supervisor II to join us at The Trails at Malone, an inviting affordable housing community nestled in Malone, NY. This isn't just any supervisor role; it's a chance to lead a dedicated maintenance staff and uphold our high standards of property management while showcasing your exceptional customer service skills. In this position, you'll be actively involved in hands-on maintenance tasks when not supervising, as well as preparing work schedules, conducting inspections, and managing service requests. Your leadership will guide the team through weekly meetings and project planning, ensuring everything runs smoothly. With a pay range of $24.00 to $27.00 per hour based on experience, you'll also enjoy a range of benefits that support your professional growth and well-being. So, if you're ready to contribute to a mission-driven company while advancing your career in property maintenance, we can't wait to hear from you and see how you'll make a positive impact every day!

Frequently Asked Questions (FAQs) for Maintenance Supervisor II (The Trails at Malone) Role at WinnCompanies
What are the main responsibilities of a Maintenance Supervisor II at The Trails at Malone?

The Maintenance Supervisor II at The Trails at Malone is responsible for leading a maintenance team, preparing work schedules, performing inspections, and managing service requests. This role also involves hiring and training staff, guiding weekly staff meetings, and participating in on-call activities during emergencies, all while ensuring the property is maintained to high operating standards.

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What qualifications are required for the Maintenance Supervisor II position at The Trails at Malone?

To qualify for the Maintenance Supervisor II role at The Trails at Malone, candidates should possess a high school diploma or GED, have 3-5 years of relevant work experience, and 1-3 years of supervisory experience. Additionally, a valid driver's license in good standing and a general knowledge of maintenance operations are essential.

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What benefits does WinnCompanies offer for the Maintenance Supervisor II role at The Trails at Malone?

WinnCompanies offers a comprehensive benefits package for the Maintenance Supervisor II position at The Trails at Malone, including generous time off policies, 401(k) with company match, health insurance options, tuition reimbursement, and various wellness programs. These benefits promote work-life balance and support employees in achieving their personal and professional goals.

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How does a Maintenance Supervisor II contribute to team performance at The Trails at Malone?

As a Maintenance Supervisor II at The Trails at Malone, strong leadership is crucial. You'll be responsible for developing and training your team, holding them accountable to company standards, and fostering a supportive environment for their growth. Your hands-on approach and communication skills will ensure collaboration and efficiency in meeting maintenance targets and providing excellent service to residents.

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What skills are important for a Maintenance Supervisor II at The Trails at Malone?

Key skills for a Maintenance Supervisor II at The Trails at Malone include strong leadership and customer service abilities, effective communication, and a solid foundation in maintenance knowledge, covering areas such as electrical, plumbing, HVAC, and appliances. Proficiency with Microsoft Office applications will also be beneficial in managing schedules and documentation.

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Common Interview Questions for Maintenance Supervisor II (The Trails at Malone)
Could you describe your leadership style as a Maintenance Supervisor II?

In answering this question, it's great to emphasize your hands-on approach and willingness to work alongside your team. Discuss how you foster an environment of collaboration and accountability, encouraging open communication and supporting team members in their growth.

Join Rise to see the full answer
How do you handle conflict within your maintenance team?

For this question, share specific methods you use to address conflicts, such as open dialogue, mediation techniques, and focusing on finding mutually beneficial solutions. Mention how you aim to maintain a positive work environment that prioritizes respect and teamwork.

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What experience do you have with managing maintenance schedules?

Outline your experience in creating efficient work schedules that ensure timely completion of tasks. Discuss any software or scheduling tools you've used and how you prioritize urgent repairs or preventative maintenance projects.

Join Rise to see the full answer
How would you ensure high standards are maintained at The Trails at Malone?

Talk about the importance of regular inspections, staff training, and adhering to maintenance protocols. Share examples of how you have previously maintained or improved property standards and how you would implement best practices at The Trails at Malone.

Join Rise to see the full answer
What strategies do you use to motivate your team?

Explain your strategies for team motivation, such as recognizing achievements, providing opportunities for professional development, and creating a positive work atmosphere where team members feel valued and empowered.

Join Rise to see the full answer
How do you manage vendor relationships for maintenance services?

Discuss your experience with sourcing and managing vendor relationships, including seeking bids, evaluating performance, and ensuring that vendor services align with property standards. Highlight your negotiation skills and communication style.

Join Rise to see the full answer
Can you give an example of a challenging maintenance issue you resolved?

Share a specific story about a maintenance challenge you addressed, focusing on your problem-solving skills and the process you went through to find a resolution. Be sure to highlight the positive outcome and what you learned from the experience.

Join Rise to see the full answer
What role does customer service play in the Maintenance Supervisor II position?

Customer service is vital in this role. Emphasize how maintaining strong relationships with residents and addressing their requests promptly can enhance community satisfaction. Share examples of how you effectively collaborated with residents in your previous roles.

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How do you stay updated with maintenance techniques and regulations?

Discuss your commitment to continuous learning through attending workshops, engaging with others in the field, and utilizing online resources. Mention any relevant certifications or training that demonstrate your dedication to staying informed and compliant.

Join Rise to see the full answer
How do you approach preventive maintenance?

Describe your philosophy on preventive maintenance, including setting schedules for regular inspections, performing timely repairs, and implementing best practices to preemptively address potential issues. Highlight the benefits of this approach in reducing costs and increasing resident satisfaction.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
January 11, 2025

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