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Maintenance Supervisor II (The Knolls)

You lead best by getting your hands dirty with your team. Your incredible customer service skills make you a great example and role model. Are you ready to step into a leadership role while maintaining high standards of any property you work on?


WinnCompanies is looking for an adaptable Maintenance Supervisor II to join our team at The Knolls Apartments, a 260-unit residential community located in Orange, CA.


Please note that the pay rate for this position is $30.00 - $34.00 per hour. Please note that the schedule for this position is Monday through Friday, from 8:00AM to 5:00PM with a rotational on-call schedule. 


Responsibilities
  • Lead and manage a maintenance staff at the property on a day-to-day basis and perform as working supervisor when not supervising staff.
  • Assist in hiring, developing, training and holding staff accountable to operating standards.
  • Conduct and participate in weekly staff meetings.
  • Responsible for preparing work schedules for maintenance staff and vendors to complete service requests, maintain the preventive maintenance program and overall curb appeal.
  • Complete monthly building and unit inspections to ensure property is maintained to operating standards.
  • Review third party property inspections to resolve maintenance repairs.
  • Maintain working knowledge of all maintenance programs and capital improvement projects.
  • Solicit bids from contractors with approval from the Property Manager and Regional Maintenance Manager.
  • Participate in on-call activity during off-hours, emergencies and hands-on maintenance activity.


Requirements
  • High school diploma or GED equivalent.
  • 3-5 years of relevant work experience.
  • 1-3 years of supervisory experience.
  • A valid driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • General knowledge of electrical, plumbing, appliance, and HVAC.
  • CAMT certification.
  • Excellent customer service skills.
  • Solid verbal and written communication skills.
  • Outstanding supervisory skills.
  • Ability to work with a diverse group of people and personalities.


Preferred Qualifications
  • Vocational or technical training.
  • EPA Certifications.
  • HVAC, asbestos, or lead-based paint certifications.


$30 - $34 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.


The position requires a background check which includes criminal, and drug testing due to the following material job duties: access to residential units and keys for maintenance, repairs, and inspections; direct interaction with residents and members of vulnerable populations such as young children, elderly or disabled residents.  Due to the above material job duties of this position, which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Average salary estimate

$66560 / YEARLY (est.)
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$62400K
$70720K

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What You Should Know About Maintenance Supervisor II (The Knolls), WinnCompanies

Are you ready to roll up your sleeves and lead a dedicated team? At WinnCompanies, we're looking for a Maintenance Supervisor II to join us at The Knolls Apartments in beautiful Orange, CA. This isn’t just any supervisory role; it’s an opportunity to blend hands-on work with strong leadership skills as you oversee daily operations of property maintenance. You will mentor and train a dynamic maintenance staff, ensuring they uphold our high standards while providing top-notch customer service to residents. With a robust work schedule from Monday to Friday and a competitive pay rate between $30.00 and $34.00 per hour, this full-time position also includes a rotational on-call schedule to tackle any emergency maintenance needs. You’ll conduct thorough inspections, manage staff schedules, and coordinate with contractors to keep our community looking its best. If you have 3-5 years of relevant experience and a knack for problem-solving, coupled with supervisory skills, this is the chance you’ve been waiting for to make a real impact in a community that cares. Plus, joining our team means access to awesome benefits, including generous time off policies, 401(k) matching, professional development opportunities, and more. Let's work together to create vibrant living spaces at The Knolls!

Frequently Asked Questions (FAQs) for Maintenance Supervisor II (The Knolls) Role at WinnCompanies
What are the responsibilities of a Maintenance Supervisor II at The Knolls?

As a Maintenance Supervisor II at The Knolls, your primary responsibilities include leading and managing the maintenance staff, conducting property inspections, preparing work schedules, and ensuring compliance with operating standards. You'll also participate in hiring and training new staff, while handling on-call activity during emergencies. Effective communication and exceptional customer service skills will be key as you interact with residents and contractors alike.

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What experience is required for the Maintenance Supervisor II role at The Knolls?

The ideal candidate for the Maintenance Supervisor II position at The Knolls should possess 3-5 years of relevant work experience and 1-3 years of supervisory experience. A high school diploma or GED is essential, along with a valid driver’s license and excellent knowledge of maintenance programs including electrical, plumbing, and HVAC systems.

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How does the pay for a Maintenance Supervisor II at The Knolls compare to other positions?

The pay range for the Maintenance Supervisor II position at The Knolls is competitive, falling between $30.00 and $34.00 per hour. This reflects our commitment to rewarding experienced candidates who can lead effectively while maintaining the high standards we promise to our residents.

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What kind of benefits does WinnCompanies offer to Maintenance Supervisor II employees at The Knolls?

WinnCompanies provides a robust benefits package for its Maintenance Supervisor II employees at The Knolls, including generous paid time off, a 401(k) plan with company match, comprehensive health plans, tuition reimbursement, and flexible work options. These benefits underscore our dedication to the well-being and professional growth of our team members.

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Is the Maintenance Supervisor II position at The Knolls suitable for individuals with different backgrounds?

Absolutely! The Maintenance Supervisor II position at The Knolls is designed for individuals with diverse backgrounds in maintenance and supervisory roles. We value experience and perspectives, especially in creating inclusive environments. If you have a passion for excellence and customer service, we encourage you to apply.

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Common Interview Questions for Maintenance Supervisor II (The Knolls)
What strategies do you employ to manage a maintenance team effectively?

In responding to this question, it's important to showcase your leadership style. Discuss how you ensure open communication, delegate tasks based on strengths, and provide constructive feedback. Illustrating a strategy that promotes teamwork and accountability can demonstrate your ability to lead effectively.

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Can you provide an example of a maintenance challenge you faced and how you resolved it?

Use this question to highlight your problem-solving skills. Share a specific incident involving a maintenance emergency and detail the steps you took to manage the situation. Emphasize your decision-making process and the outcome to exhibit your capability in high-pressure scenarios.

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How do you prioritize maintenance tasks when multiple issues arise?

Showcase your prioritization skills by explaining your method for categorizing tasks based on urgency and impact on resident satisfaction. Mention any tools or systems you use to stay organized, and the importance of effective communication during busy times.

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How do you ensure safety compliance within the maintenance team?

Address this question by discussing the importance of safety training, regular meetings, and adherence to regulations. Share your experiences with implementing safety protocols and how you foster a culture of safety among team members.

Join Rise to see the full answer
What are some ways you promote a positive workplace culture?

In answering this question, highlight your belief in recognizing team achievements, encouraging collaboration, and fostering open communication. Providing examples of successful team-building activities or initiatives you’ve led can illustrate your commitment to a positive work environment.

Join Rise to see the full answer
What certifications or training do you currently hold that are relevant to this position?

This is an opportunity to validate your qualifications. List any relevant certifications you possess, such as CAMT or EPA certifications, and explain how they enhance your knowledge and skills in maintaining property standards.

Join Rise to see the full answer
How would you handle a situation where a resident is dissatisfied with maintenance work?

Demonstrate your customer service skills by discussing your approach to conflict resolution. Emphasize empathy, active listening, and problem-solving actions you would take to address the resident's concerns and ensure their satisfaction.

Join Rise to see the full answer
What maintenance software or tools have you used in your previous roles?

Mention specific software tools you’re familiar with and discuss how they have helped you streamline operations, manage tasks, and communicate with your team. This highlights your tech-savvy side and readiness to handle different maintenance operations.

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How do you stay current with industry trends and best practices in property maintenance?

Discuss your commitment to continuous learning through workshops, online courses, and industry publications. Mention any professional organizations you’re a member of, showcasing your dedication to growing within the field.

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Why do you want to work as a Maintenance Supervisor II at The Knolls?

This is your chance to express genuine enthusiasm for the role and the company. Discuss what draws you to The Knolls – perhaps their community impact, commitment to quality, or opportunities for growth. This helps interviewers see your alignment with their values.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
January 7, 2025

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