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Maintenance Technician I (Lord Tennyson Apartments)

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you're looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a Maintenance Technician I to join our team at Lord Tennyson Apartments, a 252-unit residential community located in Hayward, CA.


Please note that the pay rate for this position is $21.00 per hour, and the selected candidate will work Mondays through Fridays.


Responsibilities
  • Perform repairs in such areas as, but not limited to: appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Complete assigned service requests and repairs consistent with company operating procedures.
  • Assist in preparing vacant apartments for market ready status in accordance to company standards.
  • Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.


Requirements
  • Less than 1 year of relevant work experience.
  • General knowledge of electrical, plumbing, appliances, HVAC, and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Excellent customer service skills.
  • Good communication and interpersonal skills.
  • Availability for on-call activity during off-hours for urgent needs.
  • Ability to speak and understand basic English.


Preferred Qualifications
  • Vocational or technical training.
  • Bilingual in English and Spanish.
  • CAMT certification.


$21 - $21 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.


The position requires a background check which includes criminal, and drug testing due to the following material job duties: access to residential units and keys for maintenance, repairs, and inspections; direct interaction with residents and members of vulnerable populations such as young children, elderly or disabled residents.  Due to the above material job duties of this position, which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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Average salary estimate

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$43680K
$43680K

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What You Should Know About Maintenance Technician I (Lord Tennyson Apartments), WinnCompanies

Are you ready to take your skills and passion for maintenance to the next level? At WinnCompanies, we're thrilled to announce an exciting opportunity for a Maintenance Technician I at Lord Tennyson Apartments in Hayward, CA. Dive into a rewarding role where your expertise in carpentry, electrical, HVAC, and plumbing will make a real difference in the lives of our residents. You'll be responsible for a variety of tasks including performing repairs on appliances, completing service requests, and ensuring that our properties maintain their curb appeal. With a focus on excellent customer service, you'll interact with residents and help keep their homes in excellent condition. We’re looking for someone who may have less than a year of experience but possesses a solid understanding of general maintenance basics and a knack for problem-solving. Plus, your availability for on-call duties showcases your commitment to meeting urgent needs. In return, we offer a competitive pay rate of $21.00 per hour and a supportive environment brimming with potential for growth. Let’s join forces to create and maintain vibrant living spaces at WinnCompanies where we believe in making a positive impact in our communities. If you're ready to contribute your skills and learn along the way, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Maintenance Technician I (Lord Tennyson Apartments) Role at WinnCompanies
What are the primary responsibilities of a Maintenance Technician I at Lord Tennyson Apartments?

As a Maintenance Technician I at Lord Tennyson Apartments, you'll have the rewarding responsibility of maintaining a 252-unit residential community by performing a range of repairs in key areas such as appliances, electrical work, plumbing, HVAC, and carpentry. Your day-to-day duties will include addressing service requests, prepping vacant apartments to market-ready status, and maintaining the property's grounds, all aimed at ensuring resident satisfaction and safety.

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What qualifications are required for the Maintenance Technician I position at Lord Tennyson Apartments?

To succeed as a Maintenance Technician I at Lord Tennyson Apartments, you need a general knowledge of HVAC, plumbing, electrical work, and carpentry. While less than a year of relevant experience is acceptable, having basic familiarity with computers and an eagerness to learn will serve you well. Excellent communication skills and a commitment to customer service are essential, and being bilingual in English and Spanish is a plus.

Join Rise to see the full answer
What is the work schedule for the Maintenance Technician I at Lord Tennyson Apartments?

This position offers a full-time schedule from Monday through Friday, with a pay rate of $21.00 per hour. You may also be required to be on-call during off-hours for any urgent maintenance needs. This setup allows for both stability during standard work hours while also preparing you to respond promptly to resident emergencies.

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Does the Maintenance Technician I role at Lord Tennyson Apartments require any certifications?

While specific certifications are not mandatory for the Maintenance Technician I position at Lord Tennyson Apartments, having a CAMT certification or vocational training is preferred. This level of training demonstrates a commitment to the profession and enhances your qualifications, making you a strong candidate for this role.

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What kind of training and development opportunities are available for Maintenance Technician I at Lord Tennyson Apartments?

At WinnCompanies, we believe in investing in our employees' growth. As a Maintenance Technician I at Lord Tennyson Apartments, you will have access to continuous training and development opportunities, including hands-on experience and potential advancement paths within the company. We prioritize a learning environment that encourages you to enhance your skills and broaden your career prospects.

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Common Interview Questions for Maintenance Technician I (Lord Tennyson Apartments)
Can you describe your experience with HVAC systems?

When answering, consider detailing any hands-on experience you have with HVAC systems, your understanding of maintenance procedures, and relevant troubleshooting you've performed. Mention any technical training or certifications you possess related to HVAC, and express a willingness to learn further.

Join Rise to see the full answer
How do you prioritize tasks when you have multiple service requests?

For this question, discuss your approach to assessing the urgency of service requests. Explain how you would categorize requests based on factors like safety issues, resident needs, and company policies. Highlight your organizational skills and communication with fellow staff members to manage workload effectively.

Join Rise to see the full answer
What would you do if you encountered a maintenance issue that you were unfamiliar with?

In your response, emphasize your problem-solving skills and willingness to learn. Mention that you would research the issue, consult manuals or instructional resources, and, if necessary, seek assistance from colleagues or supervisors to ensure the problem is addressed safely and effectively.

Join Rise to see the full answer
How do you ensure excellent customer service in your maintenance role?

Highlight the importance of communication and empathy in providing excellent customer service. Discuss how you would actively listen to residents' concerns, respond promptly to service requests, and maintain a friendly demeanor, ensuring they feel heard and valued during your interactions.

Join Rise to see the full answer
What safety protocols do you follow while performing maintenance tasks?

Discuss the safety precautions you take, such as wearing personal protective equipment, following manufacturer guidelines, and ensuring that tools and equipment are maintained correctly. Talk about your understanding of OSHA regulations and how you prioritize safety to protect both yourself and the residents.

Join Rise to see the full answer
Describe a time you solved a difficult maintenance problem.

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Talk about the challenge you faced, the steps you took to address it, and the successful outcome. This demonstrates your practical experience and ability to handle challenges in a maintenance role.

Join Rise to see the full answer
What experience do you have with basic plumbing repairs?

Talk about specific plumbing repair tasks you have performed, such as fixing leaks, unclogging drains, or replacing fixtures. Highlight any training you may have undertaken and express your enthusiasm for expanding your plumbing skills further with hands-on experience.

Join Rise to see the full answer
How do you keep up with new maintenance technologies and procedures?

Express your commitment to professional growth by discussing resources such as trade publications, online courses, and industry workshops that you regularly engage with. Mention any learning communities or professionals you connect with to stay updated on the latest trends and technologies in maintenance.

Join Rise to see the full answer
How would you handle a dissatisfied resident regarding maintenance issues?

Share your approach to actively listening to the resident's concerns, empathizing with their situation, and clearly communicating the steps you will take to resolve the issue. Emphasize your commitment to follow up and ensure the resident feels valued and satisfied with the outcome.

Join Rise to see the full answer
What motivates you to work in maintenance?

Discuss your passion for helping others and the satisfaction you derive from solving problems and ensuring residents' living conditions are comfortable. Convey your enthusiasm for the diversity of tasks within maintenance and how each day presents new challenges and opportunities for growth.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
January 7, 2025

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