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Property Manager I (Westminster Senior Apartments)

WinnCompanies is searching for a Property Manager I to join our team at Westminster Senior Apartments, a 92-unit senior living community located in Westminster, CA.


In this role, you will effectively manage, market, and maintain the apartment communities, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.


Please note that the pay range for this position is $29.00 to $30.00 per hour, depending on experience, with eligibility for an annual performance-based bonus.


Responsibilities
  • Collaborate with senior management to establish appropriate rent levels.
  • Review rent schedules, and oversee preparation and submittal of rent increases and renewals.
  • Maintain optimum level of occupancy.
  • Process timely and accurate move-ins, move-outs, recertifications, and renewals.
  • Approve rental applications adhering to property standards and all appropriate agency standards.
  • Follow company marketing policies and reporting requirements.
  • Ensure the property tenant files are organized, complete and accurate.
  • Ensure that Property Software Data is accurate at all times.
  • Ensure that the site maintains compliance with applicable state and federal program regulations.
  • Ensure the property and grounds are well maintained.
  • Direct maintenance team to implement maintenance programs and controls.
  • Report property incidents, accidents, and injuries in accordance with company policy.
  • Resolve resident issues and conflicts timely and in accordance with site guidelines.
  • Prepare the property's annual budget for approval by senior management.
  • Provide accurate financial reporting and monthly variance reporting.
  • Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
  • Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
  • Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.


Requirements
  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • Minimum of 1 year of supervisory experience.
  • Knowledge of property management.
  • Knowledge of landlord and tenant laws.
  • Experience with computer systems, particularly Microsoft Office.
  • Excellent customer service skills.
  • Outstanding verbal and written communication skills.
  • Ability to multi-task and manage a fast-paced office environment.
  • Ability to manage and work with a diverse group of people and personalities.
  • Superb attention to detail.


Preferred Qualifications
  • Bachelor's degree.
  • Experience with Yardi or RealPage property management software.
  • Knowledge of LIHTC and HUD regulations.
  • Knowledge of marketing and leasing techniques.
  • NAHP – CPL, SHCM, CAM (MA - C3P) designations.
  • CAM – RAM & ARM honored; CGPM – NAA or NAMA honored designations.


$29 - $30 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.


The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data.  Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check.  Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.


Current Winn employees should apply through this internal link.

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What You Should Know About Property Manager I (Westminster Senior Apartments), WinnCompanies

WinnCompanies is excited to welcome a Property Manager I to our Westminster Senior Apartments community in sunny Westminster, CA! This dynamic role involves managing, marketing, and maintaining our vibrant 92-unit senior living community while ensuring we meet our financial goals and adhere to regulatory requirements. We’re looking for someone who can collaborate closely with senior management to set appropriate rent levels and oversee all aspects of tenant relations. You’ll process move-ins and move-outs timely, maintain tenant files meticulously, and facilitate the collection of rents per the local guidelines. Outside of the paperwork, you’ll lead a passionate maintenance team to keep our grounds well maintained and support our residents to enhance their living experience. That means addressing resident concerns promptly and championing our resident engagement initiatives. Not to forget, you’ll also assist in preparing the property’s annual budget and be on top of financial reporting. If you have 1-3 years of relevant experience and a great knack for customer service, we’d love to see you thrive in our friendly environment. Here, your contribution is valued, and we provide ample training and development opportunities to ensure you succeed. Plus, our competitive pay of $29.00 to $30.00 per hour, with possible bonuses, comes with great benefits that enhance your work-life balance. Join our mission-driven team committed to building affordable housing communities where everybody thrives!

Frequently Asked Questions (FAQs) for Property Manager I (Westminster Senior Apartments) Role at WinnCompanies
What are the responsibilities of a Property Manager I at Westminster Senior Apartments?

As a Property Manager I at Westminster Senior Apartments, you will oversee various responsibilities including managing tenant relations, ensuring timely collection of rents, maintaining an organizational structure for tenant files, and directing maintenance activities. You'll also be involved in establishing rent levels, processing rental applications, and preparing the annual budget.

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What qualifications are required for the Property Manager I position at Westminster Senior Apartments?

The Property Manager I position at Westminster Senior Apartments requires a high school diploma or GED equivalent, along with 1-3 years of relevant experience. A minimum of one year in a supervisory role is essential as well as knowledge of property management and landlord-tenant laws. Strong communication and customer service skills are vital for success in this role.

Join Rise to see the full answer
What skills are essential for a successful Property Manager I at Westminster Senior Apartments?

Essential skills for the Property Manager I role at Westminster Senior Apartments include outstanding verbal and written communication skills, the ability to multitask in a fast-paced environment, and superb attention to detail. Familiarity with property management software and a customer-centered mindset will be crucial as well.

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What is the pay range for a Property Manager I at Westminster Senior Apartments?

The pay range for the Property Manager I position at Westminster Senior Apartments is competitive, starting at $29.00 and going up to $30.00 per hour, contingent upon your experience. Additionally, there's eligibility for an annual performance-based bonus, making it an attractive package for prospective candidates.

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What kind of training opportunities does WinnCompanies provide for Property Manager I staff?

WinnCompanies is dedicated to the professional development of its employees, including those in the Property Manager I role at Westminster Senior Apartments. You will have access to ongoing training, skill development opportunities through our Professional Development Program, and the chance to attend industry seminars and workshops to enhance your capabilities.

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Common Interview Questions for Property Manager I (Westminster Senior Apartments)
Can you describe your experience with property management?

When answering this question, focus on your previous roles related to property management, highlighting specific responsibilities such as tenant relations, regulatory compliance, and budget preparation. Share examples that showcase your problem-solving skills and ability to foster a positive living environment.

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How do you handle tenant disputes and conflicts?

Demonstrate your conflict resolution strategies by discussing how you listen to tenant concerns, mediate issues calmly, and seek equitable solutions. Emphasize the importance of adherence to site guidelines and maintaining a positive community atmosphere.

Join Rise to see the full answer
What steps do you take to ensure regulatory compliance?

Detail your understanding of state and federal regulations relevant to property management. Describe your systematic approach to maintaining compliant records, conducting regular audits, and staying updated on legislative changes to ensure the properties under your care meet all legal standards.

Join Rise to see the full answer
How do you approach budgeting for a property?

Talk about your experience in developing and managing budgets, including forecasting expenses and revenues, and how you involve team collaboration in the budgeting process. Give examples of adjustments you’ve made to stay within budget while achieving operational goals.

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Why is excellent customer service important in property management?

Customer service is key in property management as it enhances tenant satisfaction and retention. Discuss your philosophy on customer service and perhaps share a story of how exceptional service positively impacted a tenant’s experience at a previous job.

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How do you prioritize your daily tasks as a Property Manager?

Explain your method for task prioritization, perhaps using a combination of urgency and importance metrics. Detail how you keep organized and ensure critical tasks align with overall community goals to keep operations flowing smoothly.

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What property management software are you familiar with?

List the property management software you have used, such as Yardi or RealPage, and highlight your proficiency level. Share specific tasks you performed using the software, such as tenant retention measures or financial reporting.

Join Rise to see the full answer
How do you maintain a positive team environment among your staff?

Discuss your leadership style and how you foster a collaborative and engaging workplace. Emphasize the importance of regular training sessions, team meetings, and creating open communication channels for feedback.

Join Rise to see the full answer
Can you provide an example of an innovative solution you implemented in a previous role?

Share a specific instance where you identified a challenge and led a successful initiative that benefited the property. Discuss the steps you took to analyze the problem and develop a strategic solution, demonstrating your proactive nature.

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What motivates you to work as a Property Manager?

Reflect on your passion for creating welcoming living spaces and positively impacting residents' lives. Share motivational factors that drive your commitment to maximizing tenant satisfaction and community success.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
December 27, 2024

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