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Paramedic - Clinical Technician Partner

Certified Paramedic - Clinical Technician Partner (CTP)


Who is Gather Health? 

We are a new and growing healthcare organization with a unique and innovative approach to healthcare.  Our mission is to improve lives and communities through socially supported primary care for older adults. Our innovative business model allows our clinicians to treat the whole patient - not just their clinical needs. We do this by having a dedicated care team that supports our clinicians by addressing our patients’ social determinants of health and providing the highest quality of service possible.  Our ultimate vision is creating generational health and equity for communities across the country, one patient at a time. 



What are the duties of the Clinical Technician Partner? The Clinical Technician Partner will be responsible for overseeing our EMTs (internally Medical Technician Partners) and provide in-home care to our patients. The day-to-day responsibilities will include but not limited to the following:
  • Drive post discharge workflows for patients discharged home from ED or admission to ensure they are medically safe and have proper follow up plan in place. This includes managing the discharge census, working cross functionally with operations to schedule patients, outbound calls to patients, and rounding with the clinical team on patient needs.  
  • Real time response to patients who are signaling that they need additional care, either through remote patient monitoring devices or daily questionnaires, by providing telephonic and virtual support.  
  • Manage day-to-day operations for Medical Technician Partners (MTP) from 4 clinics and lead MTPs in clinical skill development 
  • Oversee in-home care for Gather Health 
  • Work for operational improvement work aimed at improving quality, cost, and patient experience 
  • Partner with Clinical Operations in providing quality care to vulnerable patient population 
  • On an as needed basis, provide direct care to Gather Health patients through in-home visits 
  • Supervises Medical Technician Partners (EMT-trained) through Boston area 


What are the requirements for this position?
  • Certified Paramedic – Nationally Certified Paramedic (i.e. EMT-P or NRP)  
  • Minimum of 3 years' experience working as a paramedic, community paramedicine a plus   
  • At least 1 year experience as a paramedic supervisor or leader  
  • No restrictions or limitations to driving a company vehicle within Massachusetts  
  • Current ACLS certification, ATLS certification a plus  
  • Training in de-escalation, management of aggressive behavior, or similar 


What are the preferred skills or experience?
  • Management of urgent/acute and chronic conditions in medically complex patients, with medical backup supervision as needed 
  • Clinical skills education of EMTs and paramedics 
  • Medical history taking, including general and condition-specific questions 
  • Patient counseling and education regarding treatment plans and contingencies 
  • Physical examination of patients, including general and condition-specific examinations 
  • Phlebotomy, IV fluid/medication administration, nebulizer treatments, basic wound care, basic urinary catheter care, point-of-care urine and respiratory testing, collection of clinical specimens for laboratory testing 
  • Use of EHR for documentation 
  • Use of Microsoft Teams, Outlook, and Excel 


What are additional qualifications that would help the ideal candidate most likely to succeed?
  • A passion for delivering white-glove service to vulnerable populations 
  • Experience caring for seniors, many of whom are underserved 
  • Curiosity and a desire to learn and grow 
  • Comfort with a dynamic schedule that may involve a mix of remote, office, and field work 
  • Experience in a startup  
  • Experience working with primary care providers 


What are the physical requirements for the role?
  • Ability to stand, walk, kneel, crouch, and sit for extended periods  
  • Ability to reach, feel, talk, and hear  
  • Ability to lift objects weighing up to 30 pounds 
  • Ability to handle and manipulate objects with hands – holding, grasping, and controlling 
  • Ability to perform tasks under emergency conditions that require strenuous exertion  
  • Ability to work in situations involving death, emotional stress, and with patients with contagious diseases 


Why should I join Gather Health?
  • We are a mission-based organization that is passionate about changing the way seniors experience primary care 
  • Our business model is unique and on the cutting-edge of the primary care industry 
  • Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience, but also an amazing employee experience for our colleagues 
  • We are intentionally building a strong company culture and providing a compassionate and joyful work environment  


We offer competitive pay and benefits for our full-time colleagues, including:
  • Paid Time Off (3 weeks on an accrual basis)  
  • Eleven Paid Holidays 
  • Medical insurance coverage (health, dental, vision) with no waiting period for enrollment  
  • Short and Long-Term disability insurance at no cost to you 
  • Basic life insurance coverage at no cost to you  
  • 401K plan with 100% employer match up to 4% of your salary  
  • Employee Assistance Program at no cost to you  
  • Free on-site parking 
  • Supplemental benefits available  


$36 - $38 an hour

Gather Health is an Equal Opportunity Employer.  All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.   

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Average salary estimate

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$74880K
$79040K

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What You Should Know About Paramedic - Clinical Technician Partner, Gather Health

Are you an experienced paramedic looking for a unique opportunity to transform healthcare? Gather Health, based in Boston, MA, is searching for a passionate Certified Paramedic - Clinical Technician Partner to join our innovative team. Our mission focuses on enhancing the lives of older adults through socially supported primary care while treating the whole patient, rather than just their clinical needs. As a Clinical Technician Partner, you'll manage the day-to-day operations of our Medical Technician Partners, ensuring our patients receive outstanding in-home care. You’ll engage with patients discharged from the emergency department, providing them with essential follow-up care and support. Additionally, your role will involve real-time responses to patient needs, operational improvements, and participating in quality care delivery to vulnerable populations. Your expertise in managing medically complex patients will be critical as you oversee their care and lead a dedicated team. We value individuals who have a passion for serving seniors, a desire for continuous learning, and comfort with a dynamic work schedule. At Gather Health, you'll not only provide essential medical care but also be part of a mission-driven organization committed to innovation and excellence in patient experience. If this resonates with you, consider applying and join a workplace where your skills and compassion can make a real difference in the community!

Frequently Asked Questions (FAQs) for Paramedic - Clinical Technician Partner Role at Gather Health
What responsibilities does a Paramedic - Clinical Technician Partner have at Gather Health?

At Gather Health, a Paramedic - Clinical Technician Partner oversees Medical Technician Partners and plays a vital role in providing in-home care. Responsibilities include managing workflows for patients post-discharge, ensuring they have a safe follow-up plan, responding to patient needs in real time, and leading operational improvements to enhance the quality of care.

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What qualifications are required for the Paramedic - Clinical Technician Partner position at Gather Health?

To qualify for the Paramedic - Clinical Technician Partner role at Gather Health, candidates must be nationally certified paramedics with a minimum of three years of experience, including supervisory or leadership experience. Current ACLS certification is mandatory, and experience in de-escalation techniques is preferred, along with a clean driving record in Massachusetts.

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How does the work environment for a Paramedic - Clinical Technician Partner differ at Gather Health compared to traditional roles?

The Paramedic - Clinical Technician Partner at Gather Health operates in a unique environment focused on holistic patient care. Unlike traditional roles, this position emphasizes collaboration with a dedicated team to address social determinants of health alongside medical care, providing a comprehensive approach to patient well-being.

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What skills are most beneficial for a Paramedic - Clinical Technician Partner at Gather Health?

Key skills beneficial for a Paramedic - Clinical Technician Partner at Gather Health include the ability to manage chronic conditions, conduct physical examinations, and provide patient education. Additionally, experience with EMT or paramedic clinical skills education, EHR documentation, and proficiency in communication tools like Microsoft Teams and Outlook are valuable.

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What makes Gather Health a great place to work for a Paramedic - Clinical Technician Partner?

Gather Health is an excellent place to work for a Paramedic - Clinical Technician Partner due to its mission-driven approach and commitment to improving senior care. The organization fosters a supportive culture, offers competitive pay and benefits, and encourages professional growth while prioritizing both patient and employee experiences.

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Common Interview Questions for Paramedic - Clinical Technician Partner
Can you describe your experience managing a team in a healthcare setting?

When answering this question, emphasize your leadership style and specific instances where you successfully managed a team, such as training EMTs or coordinating care. Highlight your approach to encouraging team collaboration and fostering a positive work environment.

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How do you handle high-stress situations in patient care?

Discuss specific techniques you use to remain calm and focused in high-stress situations, such as prioritizing tasks and utilizing de-escalation techniques. Provide examples from your past experiences that demonstrate your ability to manage stressful scenarios effectively.

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What strategies do you employ to ensure quality patient care?

Share your approaches to quality assurance, such as implementing follow-up protocols, conducting patient assessments, and encouraging team feedback. Explain how these strategies impact patient outcomes, underscoring your commitment to excellent care.

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How do you adapt to changes in patient needs or care plans?

When addressing this question, emphasize your flexibility and open-mindedness. Provide an example of how you successfully adapted to changing patient conditions and the importance of communication with your team and patients during transitions.

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What role do you believe technology plays in patient care today?

Discuss the significance of technology, such as telehealth services and electronic health records, in improving patient care. Mention any relevant experience you have with using technology to enhance communication, tracking patient progress, or delivering care remotely.

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Describe a time you experienced a challenge with a patient and how you resolved it.

Provide a detailed account of a challenging interaction, focusing on your ability to listen actively, empathize, and find common ground. Highlight the positive outcome achieved through effective communication and conflict resolution skills.

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What measures do you take to stay updated on best practices in patient care?

Emphasize your commitment to continuous learning, such as attending seminars, participating in workshops, or following industry trends. Mention any relevant certifications or credentials you pursue to enhance your skills and knowledge in patient care.

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How would you approach training new Medical Technician Partners?

Describe your training philosophy and the importance of hands-on learning and mentorship. Share how you'd create a supportive environment for new hires to feel comfortable asking questions while ensuring they understand their roles and responsibilities.

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What is your understanding of community paramedicine?

Answer by explaining the concept of community paramedicine and its focus on improving access to care and addressing social determinants of health. Discuss any relevant experience you have, emphasizing your commitment to serving vulnerable populations.

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How do you prioritize tasks during a busy shift?

Discuss your methods for prioritization, such as using triage techniques to assess the urgency of patient needs and delegating tasks appropriately. Provide an example of a busy shift where your organizational skills led to successful patient outcomes.

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Full-time, on-site
DATE POSTED
January 6, 2025

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