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Maintenance Technician III (Hollander Ridge)

WinnCompanies is looking for a Maintenance Technician III to join our Hollander Ridge team, 94 townhomes, single family, and row homes scattered throughout Baltimore, MD. 


Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you're looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


This opportunity offers a pay range of $22.00 - $30.00 per hour, based on experience. Please note that the schedule for this position is Monday through Friday, from 8:00AM to 5:00PM with a rotational on-call schedule of every other week.


Responsibilities
  • Diagnose and make repairs in such areas as, but not limited to: appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Lead and train Maintenance Technician I and II.
  • Complete assigned service requests and repairs consistent with company operating procedures.
  • Ensure vacant apartments are prepared for occupancy and market ready in accordance to company standards.
  • Assist Maintenance Supervisor in leading and assisting the completion of the preventive maintenance program, building and safety inspections and annual unit inspections.
  • Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
  • Be available for on call activity during off hours and emergencies based on a pre-determined schedule and need.


Requirements
  • 3-5 years of relevant work experience.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • General knowledge of electrical, plumbing, HVAC, and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Excellent customer service skills.
  • Good communication and interpersonal skills.
  • Availability for on-call activity every other week.
  • Ability to speak and understand basic English.
  • Ability to adapt successfully to changing situations and environments. 


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.
  • HVAC Universal Certified.


$22 - $30 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Average salary estimate

$54120 / YEARLY (est.)
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$45840K
$62400K

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What You Should Know About Maintenance Technician III (Hollander Ridge), WinnCompanies

WinnCompanies is on the lookout for a passionate Maintenance Technician III to join our Hollander Ridge team in Baltimore, MD! If you have a knack for fixing things and are excited about maintaining a beautiful set of 94 townhomes, single-family homes, and row houses, this could be the perfect fit for you. In this role, you’ll get to showcase your skills in carpentry, electrical work, HVAC, and plumbing—all while ensuring our residents are happy and comfortable in their homes. You’ll lead and train the Maintenance Technician I and II, tackle a variety of service requests, and keep our properties in prime condition. We take pride in making our vacant apartments ready for new occupants and maintaining our grounds, so attention to detail is key! Reporting Monday through Friday from 8:00 AM to 5:00 PM, you’ll also be part of our rotational on-call schedule. If you have 3-5 years of relevant experience, a good standing driver’s license, and superb customer service skills, we want to hear from you! With hourly pay between $22.00 - $30.00 based on experience, plus a range of amazing benefits, it’s a great opportunity to make an impact in the community while growing your skills with a supportive team. Come join us and be part of a mission-driven company that values teamwork and innovation!

Frequently Asked Questions (FAQs) for Maintenance Technician III (Hollander Ridge) Role at WinnCompanies
What are the main responsibilities of the Maintenance Technician III at WinnCompanies?

As a Maintenance Technician III at WinnCompanies, your main responsibilities include diagnosing and repairing issues across various areas such as appliances, carpentry, electrical, plumbing, and HVAC. You’ll also lead and train other technicians, ensure vacant apartments are prepared for occupancy, and assist in preventative maintenance programs. Your role will be crucial in maintaining both the functionality and aesthetics of our properties.

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What qualifications do I need to apply for the Maintenance Technician III position at Hollander Ridge?

To apply for the Maintenance Technician III position at Hollander Ridge, you should have 3-5 years of relevant work experience and possess a good standing driver's license. A general knowledge of electrical, plumbing, HVAC, and carpentry is essential. While not required, vocational training and certifications like CAMT or HVAC Universal Certification are preferred, enhancing your qualifications and value in this role.

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What benefits can I expect as a Maintenance Technician III at WinnCompanies?

WinnCompanies offers a competitive range of benefits for full-time Maintenance Technician III employees, including generous paid time off policies, a 401(k) plan with company match, comprehensive health plans, tuition reimbursement, wellness programs, and corporate discounts. The company genuinely values its employees and provides resources to support personal and professional growth.

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What is the work schedule for the Maintenance Technician III role at WinnCompanies?

The Maintenance Technician III role at WinnCompanies features a work schedule from Monday to Friday, 8:00 AM to 5:00 PM. Additionally, there is a rotational on-call schedule that requires you to be available for emergencies every other week. This setup ensures that our residents receive timely service while allowing for a balanced work-life experience.

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How does the Maintenance Technician III contribute to resident satisfaction at Hollander Ridge?

As a Maintenance Technician III at Hollander Ridge, your contributions directly enhance resident satisfaction through timely and efficient maintenance services. By ensuring repairs are made promptly, leading training sessions to improve your team's skills, and maintaining the overall appeal of the properties, you'll play a key role in creating a pleasant living environment for residents.

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Common Interview Questions for Maintenance Technician III (Hollander Ridge)
Can you describe your experience with HVAC systems relevant to the Maintenance Technician III role?

In your response, highlight any specific experience you have with different HVAC systems, discussing troubleshooting, repairs, and maintenance tasks you've handled in past roles. Be sure to explain how your skills will help ensure the comfort of residents at Hollander Ridge.

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How do you prioritize maintenance tasks when managing multiple requests at once?

When answering this question, describe your organizational skills and strategies for prioritizing tasks, such as assessing urgency and considering resident needs. Give an example from the past where you successfully handled multiple requests efficiently.

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What safety protocols do you follow while conducting repairs as a Maintenance Technician III?

Discuss the importance of safety in maintenance work. Mention specific protocols you follow, such as using personal protective equipment (PPE), adhering to safety guidelines, and ensuring that the work area is secure. Provide an example of how you have ensured safety in a previous role.

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Can you explain a challenging repair situation you faced and how you resolved it?

Share a specific scenario where you encountered a difficult repair or maintenance issue. Explain your thought process, the steps you took to troubleshoot and solve the issue, and the positive outcome for the residents. This demonstrates your problem-solving skills.

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What is your approach to providing excellent customer service in your work?

Illustrate your customer service philosophy, emphasizing communication, empathy, and responsiveness. Provide examples of how you have gone above and beyond to meet resident needs, ensuring that they feel valued and heard.

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How do you keep your technical skills updated as a Maintenance Technician III?

Emphasize your commitment to continuous learning through training, certifications, and staying current with industry trends. Mention any specific courses or workshops you've taken and how they’ve improved your skills and service delivery.

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What experience do you have in leading and training junior maintenance staff?

Talk about any previous supervisory roles and how you approach mentoring others. Highlight specific training techniques you prefer, and discuss how you foster a supportive learning environment for your team members.

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Why do you want to work for WinnCompanies as a Maintenance Technician III?

Express your admiration for WinnCompanies’ mission and values. Discuss how the company’s commitment to creating quality affordable housing aligns with your personal values and professional goals. Mention your enthusiasm for being part of a team that makes a difference in the community.

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Describe a time when you had to adapt to a sudden change in your work environment.

Share an experience where unexpected changes occurred, such as shifts in priorities or emergencies. Highlight your adaptability, how you managed the situation, and what you learned from it that would be beneficial in the Maintenance Technician III role.

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How do you handle emergency maintenance calls during off-hours?

Explain your availability and readiness to respond to emergency calls. Discuss your approach to assessing the urgency of calls, safely addressing the issue, and communicating effectively with residents to keep them informed during the process.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
January 8, 2025

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