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Maintenance Technician III (Washington Columbia II)

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you’re looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a Maintenance Technician III to join our team at Washington Columbia II, an affordable housing community located in Dorchester, MA.


Please note that the selected candidate will adhere to the following work schedule: Monday through Friday, from 8:00AM to 5:00PM, with regular on-call activity (alternating weekdays and weekends among three team members).


Responsibilities
  • Diagnose, problem solve, and make repairs in such areas as, but not limited to, appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Lead and train other maintenance technicians.
  • Complete assigned service requests and repairs consistent with company operating procedures. Ensure vacant apartments are prepared for occupancy and market ready in accordance to company standards.
  • Perform maintenance service orders associated with the preventive maintenance program, building and safety inspection and annual unit inspection.
  • Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
  • Be available for on-call activity during off-hours and emergencies based on a pre-determined schedule and need.


Requirements
  • 3-5 years of relevant work experience.
  • A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • General knowledge of electrical, plumbing, appliances, HVAC, and/or carpentry.
  • Good communication and interpersonal skills.
  • Excellent customer service skills.
  • Ability to supervise and work with a diverse group of people and personalities.
  • Ability to speak and understand basic English.


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.
  • Proficiency with computers and tablets.
  • Direct experience with mobile work orders.
  • Direct experience with working on-call shifts.
  • Bilingual in English and Spanish.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Maintenance Technician III (Washington Columbia II), WinnCompanies

Are you a Maintenance Technician III looking to make a real difference? WinnCompanies is excited to invite you to join our dynamic team at Washington Columbia II, an affordable housing community in Dorchester, MA. Here, you’ll dive into a variety of essential repairs—from carpentry and plumbing to HVAC and basic electrical work. We believe in creating happy homes for our residents, and your technical skills, along with your knack for customer service, will be vital in ensuring our properties are maintained to the highest standard. As a Maintenance Technician III, you'll not only handle service requests and repairs but also play a pivotal role in leading and training fellow technicians. You'll be tasked with preparing vacant units for new residents, managing grounds maintenance, and handling emergency on-call situations as they arise. Your work hours will typically be Monday through Friday from 8 AM to 5 PM, with a rotating on-call schedule. To thrive in this role, you'll need 3-5 years of relevant experience, a valid vehicle license, and a solid understanding of maintenance work. We know the best teams are built on diverse talents, and we welcome skills like bilingual communication. Join us and enjoy generous benefits, a supportive culture, and an opportunity to grow in your career with WinnCompanies. If you're ready to put your skills to work and join our mission-driven team, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Maintenance Technician III (Washington Columbia II) Role at WinnCompanies
What are the responsibilities of a Maintenance Technician III at WinnCompanies?

As a Maintenance Technician III at WinnCompanies, you will be responsible for diagnosing and repairing issues in various areas including appliances, carpenter work, plumbing, electrical, and HVAC systems. You'll also lead and mentor other technicians, complete service requests, and prepare vacant units for new tenants. Additionally, you'll maintain grounds, manage safety inspections, and be available for on-call responsibilities.

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What qualifications do I need to become a Maintenance Technician III at Washington Columbia II?

To qualify for the Maintenance Technician III position at Washington Columbia II, WinnCompanies requires 3-5 years of relevant experience in maintenance fields such as electrical, plumbing, and HVAC. You also need a valid vehicle license and good communication skills. Preferred qualifications may include vocational training, CAMT certification, and proficiency with technology.

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How does the on-call schedule work for the Maintenance Technician III role at WinnCompanies?

In this Maintenance Technician III role at WinnCompanies, the on-call schedule rotates among three team members. This typically includes availability during off-hours and on weekends, ensuring that emergency maintenance requests are handled promptly and efficiently.

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What are the benefits offered to Maintenance Technician III employees at WinnCompanies?

WinnCompanies provides an attractive benefits package for Maintenance Technician III employees. This includes generous time-off policies, a 401(k) plan with company matching, comprehensive medical, dental, and vision options, tuition reimbursement, and employee assistance programs to support your well-being and professional growth.

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How can I grow my career as a Maintenance Technician III at WinnCompanies?

At WinnCompanies, you will find ample opportunities for professional development as a Maintenance Technician III. The company encourages team members to take part in continuous training and development programs and provides leadership opportunities. Engaging with various aspects of property maintenance will also lead you to gain valuable skills that can enhance your career path.

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Common Interview Questions for Maintenance Technician III (Washington Columbia II)
Can you describe your experience with HVAC systems as a Maintenance Technician III?

When answering this question, be specific about past projects involving HVAC systems. Discuss any certifications or training you have received and how your experience has prepared you to troubleshoot and resolve HVAC issues efficiently.

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How do you prioritize your tasks as a Maintenance Technician?

Explain your approach to prioritization by discussing the importance of urgent requests like emergency repairs versus standard maintenance tasks. You might mention your organizational skills and how you use tools like checklists to stay on track.

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How do you ensure safety while performing maintenance tasks?

Highlight your understanding of safety protocols and the importance of using personal protective equipment (PPE). Share examples of how you conduct safety checks before starting any task and stay informed about the latest safety regulations.

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What steps do you take when you encounter a maintenance issue you haven't dealt with before?

Discuss your problem-solving skills and openness to learning. Emphasize your willingness to research the issue, consult manuals, or seek advice from experienced colleagues, which showcases your proactivity and teamwork.

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How do you handle customer service in your role as a Maintenance Technician III?

Emphasize the importance of good communication and empathy when dealing with residents. Share examples where you might have resolved a resident’s concern, reinforcing your commitment to excellent customer service.

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Have you ever trained a fellow technician? How did you approach this?

If you have training experience, describe your methods for mentoring others, such as developing training materials or pairing with them during service calls. Highlight your ability to communicate effectively and encourage skill development.

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Can you provide an example of a successful repair project you completed?

Share a detailed narrative of a significant repair project. Discuss the problem, how you approached it, the skills you utilized, and the successful result, demonstrating your capability and reliability.

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What tools and technologies are you familiar with in maintenance work?

Discuss your experience with specific tools and software relevant to a Maintenance Technician III's duties. Mention any industry-standard tools you are proficient with, as well as your comfort with mobile work order systems.

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How do you stay updated with maintenance best practices and technologies?

Talk about your commitment to continuous learning through training programs, reading industry blogs, or attending workshops. This shows your dedication to your professional development as a Maintenance Technician III.

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What strategies do you use to maintain good relationships with residents?

Focus on the importance of communication and providing timely updates. Share past experiences where you effectively managed resident expectations, which led to high satisfaction levels.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
January 12, 2025

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