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Quality Assurance Technician (Peterson Space Force Base)

WinnCompanies is looking for a Quality Assurance Technician to join our military housing team at Colorado Springs, CO.


In this role, you will be responsible for verifying the quality of work completed internally and through subcontractors in the Service Department, Change of Occupancy (COM) department, and Capital Replacement projects. You will also establish and maintain relationships with the military partner inspectors to ensure that completed work complies with the established standards.


Please note that the pay range for this position is $22.75 to $25.02 per hour, depending on experience. Additionally, applications will be accepted until January 17th at 5:00PM MST.


Responsibilities
  • Inspect and verify subcontracted and in-house work for on-time completion and adherence to established quality standards including quality of repairs such as plumbing, electrical, appliance, carpentry, vinyl tile, flooring repairs and landscaping.
  • Coordinate with subcontractors to inspect completed work.
  • Fully understand the COM process and schedule.
  • Inspect homes at the completion of each trade to minimize deficiencies at final inspection.
  • Coordinate with military partner inspectors to ensure that established standards are met.
  • Understand the quality criteria for pass, pass with conditions, and fail.
  • Negotiate with military partner inspectors to ensure consistent, compliant inspections as defined through life, health, safety and pass with condition criteria.
  • Coordinate with department manager to schedule and execute deficiency corrections to ensure successful COM inspections minimizing impact to residents.
  • Maintain a close and highly responsive relationship to the day-to-day activities of the technicians, subcontractors, and residential service coordinators.
  • Coordinate with technicians and supervisors to ensure that identified deficiencies are corrected and re-inspected in a timely manner to ensure compliance.
  • May be asked to perform basic maintenance of property.
  • May serve as a General Maintenance Technician as demands require.
  • May produce Quality Control Reports based on random sampling and inspection of services.
  • May be requested to assist with determination and assessment of resident-caused damages.
  • May be responsible for receiving purchase orders (POs) and close Work Orders (WOs)


Requirements
  • High school diploma or GED equivalent.
  • 3-5 years of facilities or maintenance experience.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Demonstrated skills or experience in general maintenance or construction.
  • Basic competency in carpentry, plumbing, and electrical trades.
  • Experience with mobile devices and computer systems, particularly Microsoft Office.
  • Ability to manage multiple assignments and tasks and work under pressure.
  • Ability to build and maintain relationships with multiple stakeholders.
  • Strong communication and conflict resolution skills.
  • Superb attention to detail.


Preferred Qualifications
  • Experience with Yardi property management software.
  • Carpentry, painting, plumbing, electrical, HVAC, or appliance certifications.


$22.75 - $25.02 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Quality Assurance Technician (Peterson Space Force Base), WinnCompanies

WinnCompanies is thrilled to announce an opening for a Quality Assurance Technician at the Peterson Space Force Base in Colorado Springs, CO. This role is perfect for someone who takes pride in ensuring the quality of work done both internally and externally. You’ll be instrumental in inspecting the work completed by our Service Department, Change of Occupancy, and Capital Replacement projects. Your knack for building relationships will shine as you work alongside military partner inspectors, ensuring that all projects meet our high standards. You’ll be performing critical inspections to verify that repairs—spanning plumbing, electrical, and carpentry—are not only timely but also flawless. Imagine being the go-to person who coordinates with subcontractors and keeps everything on track! With a pay range of $22.75 to $25.02 per hour, depending on experience, plus generous benefits including time off and 401(k) matching, this position isn’t just a job; it’s a chance to make a significant impact. If you love tackling challenges with attention to detail, juggling various tasks, and maintaining excellent communication with all stakeholders, we want to hear from you! Applications are accepted until January 17th at 5:00 PM MST, so don't miss your chance to join our dedicated team at WinnCompanies, where your work truly matters and makes a difference in people’s lives.

Frequently Asked Questions (FAQs) for Quality Assurance Technician (Peterson Space Force Base) Role at WinnCompanies
What are the key responsibilities of a Quality Assurance Technician at WinnCompanies?

As a Quality Assurance Technician at WinnCompanies, your key responsibilities will include inspecting and verifying the quality of work done both internally and by subcontractors. You'll coordinate inspections with military partner inspectors, ensuring compliance with established standards for all repairs such as plumbing and electrical work. Your role will also involve maintaining relationships with technicians to ensure identified deficiencies are addressed promptly, all while adhering to the Change of Occupancy process to minimize disruptions to residents.

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What qualifications are required for the Quality Assurance Technician position at Peterson Space Force Base?

To qualify for the Quality Assurance Technician position at the Peterson Space Force Base, candidates must have a high school diploma or GED equivalent, along with 3-5 years of experience in facilities or maintenance. A current driver's license in good standing is required, along with demonstrated skills in general maintenance or construction. Ideal candidates will also have competencies in carpentry, plumbing, and electrical trades, as well as experience with mobile devices and Microsoft Office.

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What benefits can I expect as a Quality Assurance Technician at WinnCompanies?

As a Quality Assurance Technician at WinnCompanies, you can anticipate a comprehensive benefits package that includes generous time off policies, 401(k) plan options with matching, comprehensive medical, dental, and vision plans, flexible spending accounts, and long-term disability insurance. Additionally, you'll have access to training and development opportunities, a wellbeing program, and various employee discount programs.

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How does the Quality Assurance Technician ensure compliance with quality standards?

The Quality Assurance Technician at WinnCompanies ensures compliance with quality standards by conducting thorough inspections of completed work and negotiating with military partner inspectors to provide consistent inspections. You'll have a strong understanding of quality criteria and be prepared to address any deficiencies during inspections, coordinating closely with the Service Department and subcontractors to guarantee that all work meets or exceeds the required standards.

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What makes WinnCompanies a great place to work for a Quality Assurance Technician?

WinnCompanies is recognized as a leader in apartment community management and development, which makes it an exceptional place for a Quality Assurance Technician. The company values teamwork, innovation, and diversity, providing a supportive workplace environment. With opportunities for professional growth and a commitment to making a positive impact in the community, WinnCompanies is where you can not only flourish in your career but also feel proud of the work you do.

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Common Interview Questions for Quality Assurance Technician (Peterson Space Force Base)
How do you ensure that quality standards are met during inspections?

To ensure quality standards are met, I follow a structured process that involves thorough inspections based on established criteria, clearly documenting findings, and collaborating closely with subcontractors to rectify any issues promptly. I focus on communication with all parties involved, including military partners, to maintain consistent expectations.

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Can you describe a time when you identified a significant quality issue?

In a previous role, I noticed a recurring issue with plumbing repairs that didn't meet our standards. I took the initiative to investigate, documented every instance, and coordinated with the plumbing team to develop a training refresher course, ultimately improving our compliance and reducing deficiencies in future projects.

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What tools or software are you familiar with that will help in this role?

I am proficient in using Microsoft Office for documentation and reporting purposes. Additionally, I have experience with Yardi property management software, which helps in tracking work orders and inspections effectively.

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How do you handle conflicts when standards are not met?

When facing conflicts regarding standards, I first assess the situation objectively and gather all relevant data. I then communicate clearly with the involved parties to understand different perspectives, striving to find common ground and solutions that uphold our quality standards while maintaining professional relationships.

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What would you prioritize when overseeing multiple inspections?

I prioritize inspections based on the project's impact on residents and the timeline for Completion of Maintenance (COM). Essential areas that might affect health and safety take precedence over others. I ensure each inspection is documented meticulously for future reference.

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Describe how you build relationships with subcontractors.

Building relationships with subcontractors involves consistent, transparent communication and establishing mutual respect. I make it a point to meet with them regularly, discuss expectations, and recognize their achievements to foster a collaborative, productive working environment.

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Why do you think quality assurance is vital in military housing?

Quality assurance in military housing is critical because it ensures that service members and their families live in safe, functional environments. High-quality standards directly impact the wellbeing and satisfaction of residents, which is paramount in fulfilling our service commitment to them.

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How do you manage stress during tight deadlines?

During tight deadlines, I stay organized by planning my tasks and prioritizing them based on urgency. I also ensure to communicate openly with my team to prevent last-minute surprises and promote collaborative problem-solving, which reduces stress.

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What steps would you take if a project fails to meet quality standards?

If a project fails to meet quality standards, I would conduct a thorough analysis to identify the root cause. I would then collaborate with the team to create an action plan that includes additional training if necessary, followed by a re-inspection once corrections are made.

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What are your long-term career goals as a Quality Assurance Technician?

My long-term career goals include advancing into a supervisory role within the quality assurance department, where I can lead a team to implement enhanced quality protocols and value-driven processes that positively impact our service delivery and community satisfaction.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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January 11, 2025

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