Senior Revenue Operations Analyst

As a Senior Revenue Operations Analyst at With Intelligence, you'll embark on a journey filled with impactful responsibilities. You will engage as a business partner with various teams within the commercial sector, working on transformative projects that aim to consolidate customer data and optimize Salesforce. Additionally, you'll develop best practices for improved processes, evaluate sales tools, and assume ownership of reporting tasks to ensure data quality and governance. Your role will also involve creating insightful reports and dashboards, as well as conducting ad hoc analysis for executive stakeholders, making this a pivotal role in driving business performance.

To qualify for the Senior Revenue Operations Analyst role at With Intelligence, candidates need proven experience in operations, strategy, or consultancy environments, alongside exceptional communication and stakeholder management skills. A strong analytical mind is required for addressing complex issues, and familiarity with Salesforce, PowerPoint, and Excel is essential. Prior experience in a high-growth setting and a solid understanding of SaaS business models and go-to-market principles are highly valued to ensure success in delivering strategic insights and improvements across the organization.

At With Intelligence, the work environment embraces innovation and collaborative spirit. As a Senior Revenue Operations Analyst, you'll be part of a diverse and engaging team focused on driving transformative initiatives within the commercial business. You'll enjoy a hybrid working model along with flexible Fridays, contributing to a balanced work-life dynamic. Furthermore, our culture promotes continuous learning and social interaction through various events throughout the year, making it a stimulating and inviting place to contribute to growth and development.

The Senior Revenue Operations Analyst at With Intelligence plays a crucial role in steering the company towards its overall business objectives. By enhancing data governance, refining processes, and optimizing tools like Salesforce, you will elevate the commercial function's efficiency and effectiveness. Through your insightful reporting to stakeholders and driving strategic initiatives, you will help inform key business decisions that impact revenue growth and operational performance, thus making a significant contribution to our mission of delivering top-tier investment intelligence.

Working as a Senior Revenue Operations Analyst at With Intelligence comes with a generous benefits package designed to support your well-being and work-life balance. You will enjoy 24 days of annual leave that increase to 29 days, enhanced parental leave, and wellness days to recharge. Our Employee Assistance Program offers valuable resources for any personal challenges, supplemented by travel loan schemes, countless charity days, and periodic breakfast provisions. Furthermore, we celebrate your birthday with a day off, ensuring that you can enjoy personal time amid your professional endeavors.

When addressing your experience with Salesforce, focus on specific projects where you utilized the platform to improve data quality and governance. Highlight your direct involvement in redesigning processes, creating reports, and ensuring optimal usage of Salesforce tools in alignment with revenue operations goals. Emphasize how your technical skills and strategic insights have led to positive outcomes for your previous teams.

In your response, explain your collaborative approach, emphasizing active listening and open communication. Discuss instances where you worked with diverse teams to achieve common goals, underscoring your ability to bring people together to address challenges and drive results in revenue operations. Articulate your role in fostering relationships and ensuring all voices are considered in the decision-making process.

Share your preferred techniques and tools for data analysis and reporting, such as developing dashboards and utilizing Excel for trend analysis. Highlight your commitment to accuracy and clarity in your reports to ensure that insights are readily accessible to stakeholders. You might also mention your proficiency in creating ad hoc reports and how you tailor data presentation based on audience needs.

Choose a specific project that showcases your problem-solving abilities. Describe the challenge, the steps you took to address it, and the impact of your work. Detail your analytical approach and any collaborative efforts that were necessary to drive the project to completion. Highlight the lessons learned and how they have informed your subsequent work in revenue operations.

Discuss several key performance indicators (KPIs) such as customer acquisition cost, customer lifetime value, and sales conversion rates. Explain why these metrics are vital in assessing revenue performance and how regularly monitoring them informs strategic decisions. Be prepared to provide examples of how you've previously used these metrics to drive operational improvements.

Explain your strategies for ensuring alignment, such as setting clear objectives, regular communication, and collaborative goal-setting processes with sales and executive teams. Discuss how you collect feedback and gauge the effectiveness of operations in meeting business goals, showcasing your ability to adapt and pivot as conditions change.

Articulate specific methodologies like Lean Six Sigma or Agile that you have applied in past roles to improve processes. Discuss your experience in analyzing current workflows, identifying inefficiencies, and how you implemented changes that yielded measurable improvements in revenue operations efficiency.

Share a scenario where you effectively managed stakeholder relationships, highlighting your communication skills, ability to build trust, and providence of timely updates. Discuss how you navigated differing priorities and ensured that all parties were aligned, showcasing the importance of transparency and diplomacy in revenue operations.

Elaborate on the critical role of technology in enhancing revenue operations, focusing on tools like CRM platforms, analytics software, and data visualization tools. Discuss how you've leveraged technology to improve data accessibility, analytical capabilities, and operational efficiency, and how it can drive better decision-making based on real-time data.

Discuss the complexities of managing data across various platforms, adapting to rapidly changing market conditions, and the need for real-time insights into sales performance. Offer your thoughts on how technology can mitigate these challenges, and highlight your understanding of best practices that can lead to a more agile revenue operations function.