Partnerships Manager - eCommerce

The eCommerce Partnerships Manager at Wix has a dynamic role focusing on agency acquisition, customer onboarding, revenue growth, strategic collaboration, and performance tracking. You will identify and recruit agencies as implementation partners, help individual businesses leverage our eCommerce platform, drive measurable results linked to revenue generation, collaborate with internal teams on campaigns, and utilize CRM tools to track leads and metrics.

To qualify for the eCommerce Partnerships Manager role at Wix, candidates should possess over 5 years of experience in partnership management, business development, or sales within the SaaS and eCommerce sectors. Strong negotiation, communication, relationship-building skills, and proficiency with CRM tools are essential. Familiarity with eCommerce trends and digital marketing strategies is highly regarded.

Wix offers a flexible hybrid work model, requiring employees to be in the New York City office two times a week. This arrangement allows for a balance between collaboration with team members and the ability to work independently, which enhances productivity in the eCommerce Partnerships Manager role.

The compensation for the eCommerce Partnerships Manager at Wix includes an approximate base salary ranging from $120,000 to $140,000 per year, along with robust variable compensation based on performance. This role provides substantial earning potential tied directly to the new customers and revenue you bring in.

The eCommerce Partnerships Manager plays a crucial role in Wix's growth by driving agency and customer acquisition. By building strategic partnerships and providing exceptional support to agencies and clients, you will help increase customer adoption of Wix's eCommerce solutions and directly impact revenue generation through measurable results.

To effectively recruit agencies, I would leverage my existing network while utilizing targeted outreach strategies that emphasize the benefits of partnering with Wix. I’d focus on showcasing our resources, support systems, and success stories, building relationships that resonate with agencies looking for robust eCommerce solutions.

Success in the eCommerce Partnerships Manager role can be measured by metrics such as the number of agencies onboarded, the volume of new customers acquired, revenue generated from these partnerships, and overall market growth for Wix's eCommerce platform. Regular performance reviews and feedback from partner agencies also play a role in assessing success.

In my previous role, I faced the challenge of a hesitant agency partner. I organized a workshop to demonstrate the value of our eCommerce platform, addressed their concerns directly, and provided targeted resources that helped them understand our tools better. This proactive approach turned the relationship around, leading to increased collaboration and revenue.

I find CRM tools like Salesforce or HubSpot to be invaluable for tracking performance metrics in partnerships. These platforms help me manage leads, analyze sales data, and generate reports that inform strategic decisions. I also use analytics tools to monitor customer engagement and campaign effectiveness.

I would initiate an open conversation to identify underlying issues—whether they’re related to resource access, support, or strategy alignment. Depending on the findings, I’d provide tailored support or training, and implement regular check-ins to ensure they remain on track towards mutual success.

Communication is critical in successful partnerships. Regular check-ins, transparent updates, and active listening help foster trust and collaboration. By maintaining an open line of communication, I can ensure that both sides are aligned and can swiftly address any concerns that arise.

In my previous roles, I consistently drove revenue growth by creating performance-based incentives for partners, implementing co-marketing initiatives, and identifying new revenue streams. By analyzing data and strategic patterns, I was able to create comprehensive growth plans that benefited both the company and our partners.

I stay updated with eCommerce trends by regularly consuming content from industry blogs, attending webinars, and participating in professional networks. Engaging with peer groups allows me to exchange insights and keep my strategies relevant to the ever-evolving landscape of eCommerce.

I ensure alignment by conducting thorough vetting processes that evaluate each agency’s mission, market approach, and previous success. During recruitment, I emphasize Wix’s values and seek agencies passionate about eCommerce solutions, creating a collaborative environment that inherently aligns with Wix’s goals.

I'm motivated by the tangible impact of my work, especially in enabling partners to thrive through our platform. The potential for performance-based rewards drives me to exceed expectations, while my passion for fostering relationships and witnessing mutual growth keeps me engaged and eager to succeed in the partnerships role.