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QA Lead

Company Description

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

Working in Product Development at Wolt

At Wolt, we’re about getting things done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. 

The behind the scenes of Wolt is run by an awesome bunch of over 700+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 60  cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

#LI-SK1

Job Description

The Quality Lead will be responsible for overseeing the quality of software delivery across several distinct software engineering teams working in the fintech domain. This is a hands-on leadership position that requires technical expertise, a strategic mindset, and the ability to drive high-quality software delivery practices across a wide range of projects. You will be responsible for establishing and maintaining automated testing frameworks, test strategies, and quality standards, ensuring the delivery of high-quality fintech applications that delight customers and fulfill regulatory requirements. In this position, you work closely with the senior leader of the group from product management, engineering, design and analytics as well as the group stakeholders.

 

  • Lead Quality Strategy: Work with the engineering leaders to implement the overall quality assurance strategy for the organization, ensuring that all software products meet high-quality standards.
  • Oversee Test Automation: Drive the development, maintenance, and scaling of test automation frameworks and practices across multiple teams. Ensure automated tests are comprehensive, reusable, and align with business goals.
  • Cross-Functional Collaboration: Work closely with engineering, product management, and other stakeholders to ensure that quality is embedded throughout the software development lifecycle, from requirement gathering to software reaching maturity in production.
  • End-to-End Quality Oversight: Ensure comprehensive testing coverage, from unit tests and integration tests to end-to-end system tests, across all software projects. Manage test environments, tools, and data to ensure testing fidelity.
  • Lead and Mentor: Manage and mentor engineers, providing technical guidance and fostering a culture of continuous learning and improvement but also other discipline when need be, for example, supporting initiatives to improve collaboration on design and requirement quality.
  • Quality Metrics and Reporting: Define key performance indicators (KPIs) and metrics to measure the effectiveness of the software process and its quality checks. Provide regular updates to senior management on quality and delivery progress.
  • Risk Management: Identify and mitigate quality risks early in the development cycle. Develop proactive measures to address potential issues, especially in a regulated fintech environment.
  • Continuous Improvement: Advocate for the continuous improvement of quality practices, methodologies, and tools, staying up-to-date with industry trends and best practices.
  • Regulatory Compliance: Ensure that software quality practices are aligned with industry regulations and compliance standards relevant to fintech, such as PCI-DSS, GDPR, and others.


📍This role can be based in all of our tech hubs in Helsinki, Stockholm, Berlin or Tallinn. This can vary depending on the exact team and their main location. You can choose whether you want to work from home, from the office or hybrid.

Qualifications

  • 7+ years of experience in software testing, with at least 3 years in a leadership role, ideally within the fintech or financial services domain.
  • Extensive experience with test automation, CI/CD, and quality practices in agile development environments.
  • Proven track record of managing cross-functional teams and driving quality initiatives at scale.

 

  • Technical Skills:
    • Strong proficiency in test automation frameworks and tools (e.g., Selenium, Appium, Cypress, JUnit, TestNG, etc.).
    • Solid experience with programming languages (e.g., Java, Python, JavaScript, etc.) and scripting for test automation.
    • In-depth knowledge of test strategies, including unit testing, integration testing, API testing, load and performance testing, and end-to-end system testing.
    • Familiarity with version control systems (e.g., Git) and CI/CD tools (e.g., Jenkins, CircleCI, GitLab CI).
    • Understanding of security, compliance, and regulatory requirements within the fintech space.

 

  • Soft Skills:
    • Excellent communication and leadership skills, with the ability to influence and motivate cross-functional teams.
    • Strong analytical and problem-solving abilities, with a keen eye for detail.
    • Ability to prioritize and manage multiple projects and initiatives simultaneously.
    • Adaptable, proactive, and able to work in a fast-paced, dynamic environment.

 

  • Preferred Qualifications:
    • Experience in the Fintech or financial services domain.
    • Familiarity with cloud platforms (AWS preferably but e.g. Azure, Google Cloud).
    • Experience with performance testing and security testing.
    • Knowledge of Agile methodologies (Scrum, Kanban, etc.).
    • Bachelor's degree in Computer Science, Engineering, or a related field.

 

We put a lot of focus on the ability to collaborate well with others. We work closely with our teammates and having a good connection with team members is essential. We understand that everyone has their own unique way of communicating with others. We expect you to be yourself, express your opinions, and work together with the rest of the team.

In addition to technical expertise, we cherish those who take ownership beyond the obvious, have an insatiable hunger for knowledge, make collaborative decisions, and enthusiastically collaborate with diverse teams Woltwide. We value the unique perspectives and skills you bring to our adventure, and we're excited to see what you can achieve with us!👥🚀

Additional Information

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

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CEO of Wolt
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Miki Kuusi
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Average salary estimate

$85000 / YEARLY (est.)
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$70000K
$100000K

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What You Should Know About QA Lead, Wolt

As a QA Lead at Wolt in the vibrant city of Helsinki, you will play a pivotal role in ensuring the quality of our innovative fintech applications. You will lead multiple software engineering teams, guiding them through best practices in quality assurance. Your hands-on leadership style will be crucial as you establish automated testing frameworks, design comprehensive test strategies, and enforce quality standards that not only fulfill regulatory requirements but also delight our customers. This role is all about collaboration; you’ll work closely with talented engineers, product managers, and cross-functional team members to weave quality into every phase of the development life cycle. With your solid experience in test automation and agile environments, you’ll drive initiatives that enhance software delivery practices across various projects. And as you mentor fellow engineers, you'll foster a culture of continuous improvement and learning. Wolt is committed to diversity, ensuring that our workforce reflects different perspectives, and we're looking for someone who not only excels in their craft but also values teamwork and collaborative decision-making. Your journey at Wolt will not just be about maintaining quality; it will be about making a real impact on our mission to connect people within local communities. We can’t wait to see what you'll achieve with us!

Frequently Asked Questions (FAQs) for QA Lead Role at Wolt
What responsibilities does a QA Lead at Wolt have?

As a QA Lead at Wolt, your primary responsibilities include establishing and maintaining automated testing frameworks, driving the quality assurance strategy, and ensuring comprehensive testing coverage across various fintech projects. You will collaborate closely with cross-functional teams to embed quality throughout the software development lifecycle, manage test environments, and foster a culture of continuous improvement.

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What qualifications are needed for the QA Lead position at Wolt?

To qualify for the QA Lead position at Wolt, you should have at least 7 years of experience in software testing, with a minimum of 3 years in a leadership role within the fintech sector. Proficiency in test automation frameworks and tools, coupled with knowledge of programming languages like Java or Python, is essential. A strong background in agile methodologies and familiarity with regulatory standards in fintech are also important.

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What is the work culture like for a QA Lead at Wolt?

The work culture at Wolt for a QA Lead is collaborative and dynamic, where you are encouraged to take ownership and contribute your unique skill set. Wolt values diversity and promotes an inclusive environment, enabling teams to make well-rounded decisions. The company fosters growth through mentorship and continuous learning, making it a great place for professionals looking to thrive.

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What tools and technologies does a QA Lead at Wolt work with?

As a QA Lead at Wolt, you will work with various testing tools and frameworks such as Selenium, Appium, and Cypress. You will also handle CI/CD tools like Jenkins and GitLab CI, while leveraging programming languages for automation scripting. Familiarity with cloud platforms and performance testing tools may also be beneficial.

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How does Wolt ensure diversity and inclusion in the QA Lead role?

Wolt actively promotes diversity and inclusion by creating equal opportunities for team members from various backgrounds. The QA Lead role is designed to embrace individuals with different perspectives, aiming to build a team that reflects the richness of our communities. By fostering an inclusive workplace, Wolt ensures that all voices are heard and valued.

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Common Interview Questions for QA Lead
Can you explain your experience with automated testing frameworks?

When answering this question, focus on specific frameworks you have used, such as Selenium or JUnit, and provide examples of how you've implemented them in past projects. Highlight your ability to create comprehensive test cases and integrate them into CI/CD pipelines.

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What do you consider to be key performance indicators (KPIs) for a QA Lead role?

Discuss KPIs that measure the effectiveness of testing processes, such as defect density, test coverage, and the number of automated tests executed. Explain how these metrics help improve quality and inform stakeholders about project status.

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How do you handle conflicts within a cross-functional team?

Share an example of a conflict you've managed, focusing on your communication skills and your approach to finding a solution. Emphasize your commitment to collaboration and how you strive to understand different perspectives.

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Describe your experience with quality assurance strategies in fintech.

Talk about specific strategies you have implemented in fintech environments, such as risk assessment and compliance with regulations like PCI-DSS. Include examples of how these strategies have helped improve software quality and security.

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What steps do you take to ensure that quality is maintained throughout the software development lifecycle?

Outline your approach, from requirement gathering to production, explaining how you collaborate with different teams and implement quality checks at each stage, such as code reviews and automated testing.

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How do you mentor junior QA engineers?

Discuss your mentoring philosophy, focusing on providing constructive feedback, encouraging continuous learning, and setting up training opportunities. Mention how you'd help them grow in their roles and tackle challenges.

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What are some common pitfalls in software testing that you have encountered?

Share experiences regarding issues like lack of test coverage or insufficient documentation. Discuss how you have mitigated these pitfalls in your previous roles to ensure effective quality assurance.

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How do you stay updated on industry trends and best practices in QA?

Emphasize the importance of ongoing education by mentioning resources you utilize, such as webinars, QA conferences, or online courses. Highlight your commitment to adapting new methodologies to improve quality.

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How do you prioritize tasks as a QA Lead when managing multiple projects?

Discuss techniques you use for effective prioritization, such as assessing project impact, deadlines, and resource availability. Mention tools that help you keep track of priorities and ensure quality across projects.

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What experience do you have with regulatory compliance in fintech testing?

Explain your familiarity with regulatory standards specific to fintech, citing examples of how you've ensured compliance in previous projects through careful testing processes and documentation.

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Wolt makes it incredibly easy for you to discover and get what you want. Delivered to you – quickly, reliably and affordably. And by doing so, we make cities better places to live.

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Full-time, hybrid
DATE POSTED
December 5, 2024

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