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Hotel Liaison/On Site Coordinator: Philadelphia, PA image - Rise Careers
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Hotel Liaison/On Site Coordinator: Philadelphia, PA

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

The On-Site Coordinator serves as a customer service liaison for WorldStrides, tasked with managing hotel check-ins and group activities while providing exceptional support to student tour groups in Philadelphia, PA.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Manage group check-ins and check-outs, coordinate with hotel staff, assist group needs during their stay, and maintain high professionalism.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Customer service, communication, organization, problem-solving, and basic computer skills are essential.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Candidates must be at least 21 years old, possess a valid U.S. driver’s license, and live within driving distance of Philadelphia, PA.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Philadelphia, Pennsylvania, USA, with flexibility to accommodate tourism schedule.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $15 - $25 per hour.



Overview:

The On-Site Coordinator is a customer service liaison representing WorldStrides to our customers on tour. An On-Site Coordinator is assigned to, and stays at, a hotel property housing our student tour groups. Responsibilities include assisting the group(s) with check-in and check-out procedures, coordinating group activities (i.e., breakfast and meeting space) with hotel staff, meeting nightly with the Program Leader to assist with the group’s needs and requirements. On-Site Coordinators are not required to tour with the group(s) during the day, however, they must remain at the hotel at all times while the group is in-house.

Essential Functions:

  • Efficiently manage arriving and departing groups in an expedient, courteous, and customer-focused manner
  • Manage any issues that occur while engaged with the group
  • Maintain/exceed a high level of professionalism and provide exceptional customer service at all times
  • Other duties as assigned by the Manager

Work Schedule:

  • Flexible, part-time, seasonal schedule during our busy season (March through June)
  • Must be extremely flexible to accommodate scheduling needs – to sometimes include weekend work and extended stay assignments

Perks at Work:

  • Paid training
  • Hotel accommodations booked by WorldStrides
  • Meal per diem (if applicable)

Requirements

  • Team player that works well with students, hotel, and office staff.
  • Dedicated, reliable, energetic, enthusiastic, career-minded individual.
  • Excellent written and oral communication skills.
  • Highly organized, detail-oriented and skilled at multi-tasking.
  • Quick thinking and creative problem-solving skills are required.
  • Ability to tactfully manage stressful and/or challenging situations. 
  • Fundamental computer literacy/skills (Microsoft Office).
  • Must be a minimum of 21 years of age.
  • Must have a valid U.S. driver’s license and have the ability to drive in the Philadelphia, Pennsylvania area.
  • Must be available to work during peak season from March through June.
  • Must be able to walk up to five miles per day for consecutive days and lift 25 pounds.
  • Must live within driving distance of Philadelphia, Pennsylvania.

Average salary estimate

$41600 / YEARLY (est.)
min
max
$31200K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Founded in 1967, WorldStrides is passionate about creating life-changing learning experiences for every student. Throughout our over 50-year history, WorldStrides has facilitated programs for eight million participants to destinations around the w...

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Part-time, on-site
DATE POSTED
April 17, 2025

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