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RevOps Manager

We’re Xelix, an AI-powered Control Centre for Accounts Payable teams. We work with some of the largest global companies to automate and enhance their financial control processes. +

Things are going really well for us – our product has really strong traction, we are seeing triple-digit growth and have doubled headcount to over 90 in the past year.

About the role

We are looking for an experienced and hands-on RevOps Manager to join our fast-growing scale up.

What you'll be doing

  • Work with the GTM leaders to solve unstructured problems, for example enhancing opportunity conversion.

  • Prepare and present routine analysis for weekly business review meetings with sales/GTM leaders.

  • Devise sales enhancement interventions ranging from tactical changes to strategic course corrections.

  • Analyse sales team performance and provide improvement insights with a clear rationale. E.g. Discovery call execution, SLAs for inbound follow ups, etc.

  • Own the tech stack used by sales teams to drive best practices and define SOPs across the sales funnel.

  • Create forecasting dashboards for Marketing and Sales to help define strategies, Pivots and OKRs.

  • Revenue Strategy and Planning - Insights and Analysis leading to decisions on sales strategy and planning.

  • Execution - building guardrails, incentive plans, forecasting, driving results.

  • Establish and drive a well-defined process that enforces great discipline in sales, delivering
    achievement of targets through core sales excellence models.

  • Devise the Go-to-Market (GTM) strategy to run the Sales engine effectively (Addressable Market, Territory Mapping, Account Allocation, Pipeline Models, Capacity Management, Compensation, Onboarding & Training).

  • Analyse sales data, separate the signal from the noise and identify key trends to inform sales
    strategies.

  • Drive integrated planning (across Acquisition, Retention, Marketing, Customer Success, Product Category) to ensure all teams have fully interlocked goals contributing to overall revenue growth in line with company's objectives.

  • Determine the 'Size of Prize' to evaluate the product penetration in existing accounts and unearth the possibilities of multi-dimensional expansion.

  • Increase the ease of doing business with Xelix by escalating, and solving for, customer/partner issues that impede product adoption.

  • Coach pipeline discipline leading to healthy coverage and infuse the proper forecast rigour, accuracy and accountability.

  • Instil sales process discipline, adherence to standards and excellence in execution while holding sales teams accountable to quality and accuracy.

  • Identify key customer objectives and define strategic playbooks for the sales process used against key competitors.

  • Own and manage the tech stack used across sales and marketing.

What you'll bring

  • Bachelor's degree in Computer Science, Engineering, Economics or a related field. Relevant certifications are a plus.

  • Proven experience as a RevOps analyst or in a similar technical role within the SAAS industry.

  • Extensive knowledge of Hubspot and its potential to integrate with other core systems in the sales and marketing tech stack.

  • Strong technical background and understanding of SAAS solutions, office of CFO knowledge is preferred.

  • Excellent communication and presentation skills, with the ability to explain complex technical concepts in a clear and concise manner.

  • Customer-centric mindset with the ability to empathise with customers' challenges and translate them into technical solutions.

  • Solid problem-solving and analytical skills, with the ability to think creatively and adapt solutions to unique customer requirements.

  • Demonstrated ability to work collaboratively in cross-functional teams and manage multiple priorities in a fast-paced environment.

  • Willingness to travel occasionally for customer meetings, conferences, and industry events.

  • Ability to take ownership of process and outcomes.

  • Self-starter with the motivation to take on new challenges, entrepreneurial mindset.

What we offer in return:

💰 Competitive salary

🏝️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days

🏡 Hybrid working with two days a week from our dog-friendly Hoxton office

🏥 Comprehensive private medical & dental cover with Vitality

🍼 Enhanced parental leave

📚 Learning & development culture – £500 personal annual budget

🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals

🎯 Lots of team socials & activities

☀️ Annual team retreat

Want to learn more?

We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!

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CEO of Xelix
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Average salary estimate

$67500 / YEARLY (est.)
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$60000K
$75000K

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What You Should Know About RevOps Manager, Xelix

At Xelix, an AI-powered Control Centre revolutionizing Accounts Payable for top global companies, we're on the lookout for a hands-on RevOps Manager to join our ever-growing team in London. As a part of our fast-paced environment, you'll be diving into the thrilling world of revenue operations. Imagine taking the helm to drive analytical insights that will enhance opportunity conversion and deliver clear, actionable performance improvements for our sales teams. You’ll collaborate directly with go-to-market leaders to tackle complex problems, analyze sales data to uncover key trends, and develop strategies that align our efforts with overarching business goals. Your role will involve maintaining our tech stack—ensuring best practices are defined and that team members are onboarded effectively. You will also have the chance to create forecasting dashboards to guide our sales and marketing strategies. If you enjoy solving puzzles within a creative and customer-centric setting, where no two days are the same, this position is tailor-made for you. Become part of a company experiencing triple-digit growth while contributing to a collaborative, diverse, and inclusive culture. We’re not just building a product; we’re redefining how businesses approach financial control with exciting growth opportunities ahead. Join us at Xelix and help craft innovative revenue strategies from the ground up as we make it easier for our customers to partner with us. Are you ready to influence our revenue trajectory and share your expertise with a dynamic team?

Frequently Asked Questions (FAQs) for RevOps Manager Role at Xelix
What responsibilities does a RevOps Manager at Xelix have?

As a RevOps Manager at Xelix, you'll be tackling a wide array of responsibilities. Your main focus will be collaborating with go-to-market leaders to enhance sales performance through analytical insights and strategic planning. You’ll also prepare presentations for business reviews, create dashboards for forecasting, and establish clear processes that drive accountability and excellence within our sales teams.

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What qualifications are needed for the RevOps Manager role at Xelix?

To qualify for the RevOps Manager position at Xelix, candidates should have at least a Bachelor's degree in Computer Science, Engineering, Economics, or a related field. Alongside relevant experience in a SAAS environment, proficiency with Hubspot and a strong technical background are essential. Excellent communication and collaborative skills are vital as well.

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What type of work culture can a RevOps Manager expect at Xelix?

At Xelix, we pride ourselves on a dynamic and diverse work culture. As a RevOps Manager, you’ll find a collaborative environment that values input and innovation. We focus on nurturing a learning and development culture, complete with team socials and activities to foster community among employees. We believe in work-life balance, supporting flexible hybrid working arrangements.

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How does the RevOps Manager contribute to revenue growth at Xelix?

The RevOps Manager plays a crucial role in driving revenue growth at Xelix by developing data-driven strategies that align sales performance with business goals. You'll analyze trends, create actionable insights, and drive the Go-to-Market strategy that dictates the sales process. Your leadership in nurturing a structured sales discipline will directly influence the company's bottom line.

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What benefits does Xelix offer to its RevOps Managers?

Xelix provides competitive benefits for its RevOps Managers, including a competitive salary, 27 days of annual leave, and hybrid working options. Additional perks include comprehensive private medical coverage, learning and development budgets, enhanced parental leave, and a focus on carbon neutrality, along with team socials and an annual retreat to foster company culture.

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Common Interview Questions for RevOps Manager
Can you describe a strategic initiative you've implemented as a RevOps Manager?

When discussing a strategic initiative, focus on a specific project that had a measurable impact. Explain the problem you identified, the steps you took to address it, and how the initiative improved sales performance or efficiency. Use clear metrics to showcase your success, such as percentage increases in conversion rates or reduction in turnaround times.

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How do you ensure cross-departmental alignment in a RevOps role?

To ensure alignment, communication is key. Emphasize the importance of regular check-ins with teams across sales, marketing, and customer success to establish unified goals. Describe any tools or systems you use for inter-departmental collaboration, and illustrate how these practices facilitated shared objectives and strategic execution.

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What tools and technologies do you prefer for RevOps analysis?

Discuss your familiarity with tools such as Hubspot, Salesforce, or other analytics platforms. Explain how you leverage these technologies to gather insights, extract data, and visualize sales metrics. Emphasize your adaptability to learn new tools and seamlessly integrate them to enhance productivity.

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How do you approach creating a forecasting model?

When it comes to building a forecasting model, start by gathering historical data and examining market trends. Outline your methodology for segmenting data and choosing key performance indicators that will drive accurate predictions. Discuss how you regularly review and adjust forecasts based on real-time feedback and emerging patterns.

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Discuss a time when you had to handle a significant challenge in sales operations?

For this question, pick a concrete example where a challenge arose, such as poor sales performance or misalignment within a team. Detail the steps you took to diagnose the issue, the strategies implemented to overcome it, and the eventual outcome. Highlight your problem-solving skills and leadership style.

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What do you understand by the term 'Sales Excellence'?

Sales Excellence refers to the practices and methodologies aimed at optimizing sales performance. Explain how you view this concept through the lens of process discipline, accountability, and continuous improvement. Share examples of how you have instilled these practices, leading to increased sales efficiency and effectiveness.

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How do you measure the success of sales strategies?

Success measurement often involves tracking specific KPIs that align with your sales goals. Discuss your approach to setting these KPIs and using data analytics to assess performance. Mention the importance of qualitative feedback in understanding customer satisfaction and aligning strategy with market needs.

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Can you give an example of a time you used data to drive a significant sales decision?

Narrate a specific instance, focusing on the data you collected, how you interpreted it, and the decision that resulted. Highlight the outcome and how this experience reinforced your belief in data-driven decision-making within RevOps functions.

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What techniques do you use for effective coaching of sales teams?

When coaching sales teams, emphasize techniques like role-playing scenarios, providing constructive feedback, and creating customized training materials. Explain how you foster a supportive environment that encourages open communication and ongoing learning while holding team members accountable to performance metrics.

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How do you prioritize tasks and manage multiple projects as a RevOps Manager?

Discuss your approach to prioritization, mentioning techniques such as creating a structured task list, identifying urgent versus important tasks, and using project management tools. Emphasize the importance of staying adaptable and regularly reassessing priorities based on team needs and business objectives.

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Full-time, hybrid
DATE POSTED
December 11, 2024

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