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Community Intern, South Bay

SummaryYelp’s Community team works in markets across the United States and Canada to bring attention to the best local businesses in their area. Through events, local partnerships, and social media, our team builds relationships with small business owners and uses their behind-the-scenes experience to show other customers what makes small businesses so special.Join the fun and begin building your five star career as a Community Intern with Yelp! You will engage in a 6-month development program, equipped with the support of both a cohort of peers spanning the US and Canada and the 1:1 mentorship from your local Community Manager. You will play an integral part in supporting activities designed to rally the Yelp community both online and off. You will gain tactical experience in social media management, event planning, and online community building, while building excitement around what's happening in your own community.What you'll do:• You will work with your Community Manager to understand your market and prioritize effective messaging• You will help to plan and execute events including remarkable parties, local meet-ups, and happy hours• You will gain practical experience in digital and social media marketing through creating and organizing social media content that aligns with regional goals around growing channels and bolstering engagement• You will support the maintenance of Yelp’s local online business listings via our app and website by flagging photos, identifying media alerts and scams, and ensuring accurate business information• You will support online community building through engaging with Yelpers via the app/website in a variety of waysWhat it takes to succeed:• You are a current undergraduate student or a recent college graduate, or equivalent experience• You currently reside in San Jose, California, and have reliable transportation (Required)• You are at least 21 years of age (Required)• You consider yourself a local expert- you know what is trending in the area and have a love for small businesses• You have experience and interest in planning and coordinating events• You have strong written and verbal communication skills• You are well organized and pay attention to detail• You have experience with social media copywriting and asset coordination• You are a creative problem solver who understands Yelp’s applications• You have the bandwidth and flexibility to work 10-19 hours per week, Monday through Friday with the potential for some weekend work• You have the ability to lift 10 pounds without assistanceWhat you'll get:Compensation range for this position is $18.00 - $21.00 per hour.ClosingAt Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.US Recruiting and Applicant Privacy Notice#LI-Remote
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What You Should Know About Community Intern, South Bay, Yelp

Are you ready to kickstart your career while having a blast? Join Yelp as a Community Intern in San Jose, CA! As part of Yelp's Community team, you'll work closely with local businesses and help them shine online. This 6-month development program not only connects you with a community of peers across the US and Canada, but it also pairs you with a dedicated Community Manager who will guide you along the way. Your day-to-day will involve planning and executing exciting local events, managing social media content, and engaging with Yelp users to foster an online community. This hands-on experience will build your skills in digital marketing, event planning, and community engagement, all while you make valuable connections in your area. The role is perfect for someone who is passionate about small businesses and has a keen sense of what's trending locally. Whether you're coordinating meet-ups or ensuring accurate business information online, your contributions will help elevate the Yelp brand in your community. With flexible working hours of 10-19 hours per week, this is a fantastic opportunity for current students or recent grads to combine work with a love for their city. You’ll also have a chance to earn $18.00 to $21.00 per hour while learning and having fun. So, if you're ready to dive into a vibrant community and make some meaningful contributions, we want to hear from you!

Frequently Asked Questions (FAQs) for Community Intern, South Bay Role at Yelp
What responsibilities does the Community Intern at Yelp in South Bay have?

As a Community Intern at Yelp in South Bay, your primary responsibilities include collaborating with your Community Manager to understand and communicate effective messaging, organizing local events like meet-ups and parties, managing social media content to enhance engagement, maintaining accurate online business listings, and fostering community interactions through the Yelp app and website.

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What qualifications are required for the Community Intern position at Yelp in San Jose?

To qualify for the Community Intern position at Yelp in San Jose, you should be a current undergraduate student or recent graduate, at least 21 years old, and possess a strong passion for local businesses. Additionally, reliable transportation, strong communication skills, event planning experience, creativity, and social media proficiency are essential.

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How much does the Community Intern at Yelp in South Bay get paid?

The Community Intern at Yelp in South Bay can expect to earn between $18.00 and $21.00 per hour, which allows for great organizational learning experiences while being fairly compensated for your contributions.

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What skills will the Community Intern gain while working at Yelp in San Jose?

While working as a Community Intern at Yelp in San Jose, you will gain valuable skills in social media management, event planning, community building, and digital marketing. The program is structured to provide hands-on experience that directly supports your professional growth in a fun and engaging environment.

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Is the Community Intern position at Yelp suitable for students in San Jose?

Absolutely! The Community Intern position at Yelp is designed for current students or recent graduates in San Jose looking to gain practical experience. With flexible hours between 10 to 19 hours per week, it perfectly accommodates student schedules while providing a rich, immersive experience in community engagement.

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Common Interview Questions for Community Intern, South Bay
Can you describe your experience with event planning as a Community Intern at Yelp?

Certainly! When discussing your event planning experience, highlight specific events you've organized or contributed to, detailing your role in planning, promoting, and executing them. You might say, 'I coordinated a local networking event for small businesses, managing logistics, creating promotional content, and engaging with attendees to ensure a successful turnout.'

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How do you engage with the Yelp community and ensure their needs are met?

Discuss your approach to community engagement, perhaps by saying, 'I focus on open communication, regularly seeking feedback from users through surveys or direct interactions, and utilizing insights to tailor events and content that resonate with our audience's preferences.'

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What strategies would you use to promote a local event via social media?

You could respond with, 'I would create eye-catching visuals, gather testimonials from previous attendees, and use targeted posts to reach specific demographic groups. Additionally, I’d collaborate with local influencers to expand our reach and encourage community sharing.'

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What do you think makes a small business stand out in the Yelp community?

Share your insights by stating, 'A small business stands out through unique customer experiences, strong community involvement, and leveraging its local story. By sharing authentic behind-the-scenes content and engaging with customers on social media, they gain visibility and trust.'

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How do you manage multiple tasks or projects simultaneously?

You might answer this by explaining your organizational strategies, such as, 'I prioritize tasks using lists and deadlines, leveraging tools like calendars or project management apps to ensure I’m on track and can shift focus when necessary without losing sight of important deadlines.'

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What social media platforms do you find most effective for engaging with local communities?

An effective answer could be, 'Platforms like Instagram and Facebook are incredibly effective for local engagement due to their visual nature and community groups. I’ve used both to share event updates, local stories, and encourage user interactions through polls or questions.'

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Describe a time when you had to creatively solve a problem.

Reply with a specific example, such as, 'During an event, we faced unexpected low attendance, so I quickly adjusted our strategy, reaching out directly to local influencers and using social media stories to create live updates that drew in last-minute attendees.'

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Why are you interested in the Community Intern position at Yelp?

Express your enthusiasm by saying, 'I have a deep passion for supporting local businesses and believe Yelp's mission aligns perfectly with my values. This position offers the opportunity to fuse my interests in marketing and community engagement while developing my professional skillset.'

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How would you describe the importance of accurate business information on Yelp?

You could explain, 'Accurate business information is critical for consumer trust and ease of access. It directly impacts the customer experience by ensuring they find the right services, leading to increased foot traffic and potential sales for businesses.'

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What do you think is the biggest challenge facing small businesses today?

You might mention, 'Small businesses often face challenges such as competition from larger retailers and limited marketing budgets. They need to leverage their unique stories and establish strong community connections to stand out and thrive accordingly.'

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Yelp is an American company known for the development of Yelp.com and Yelp mobile app. Since its foundation in 2004, Yelp has become one of the leading sources of user-generated reviews and ratings for businesses.

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BADGES
Badge ChangemakerBadge Diversity ChampionBadge Flexible CultureBadge Rapid Growth
CULTURE VALUES
Dare to be Different
Diversity of Opinions
Inclusive & Diverse
Customer-Centric
Transparent & Candid
Growth & Learning
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
December 23, 2024

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