Job details

Splunk ITSI Engineer II - 1011

Empower your career with Zivaro, where passion meets innovation and inclusion! Embrace the future of IT while being a part of Zivaro's pioneering tech community.

Zivaro isn’t just about technology—it’s about people. We thrive on the energy, talent, and dedication of our workforce. From our culture to professional development, we prioritize our team. We live by our core values every day and hope you will as well! Come join a Top Workplaces organization!

JOB SUMMARY:

The DI-OPS Engineer – Tier II will support our Splunk Managed Services team in the continuous management, administration, and troubleshooting of Client Splunk Enterprise Deployments and Applications. In addition, they will be supporting the Splunk Managed Services team in the continuous monitoring of security threats identified by our client’s Splunk environments. As a DI-OPS Engineer – Tier II, you will work directly with our Splunk Managed Services clients in understanding their Splunk needs, whether that be simple help in building queries and dashboards, to more complex Splunk Enterprise administration and troubleshooting of their platforms. Zivaro’s Managed Splunk offering is rapidly growing and accelerating offering within Zivaro’s solution toolbelt, and as a member of this team you will get to support some of Zivaro’s biggest and most critical Clients in the continuous support and betterment of their Splunk deployments and environments.

POSITION RESPONSIBILITIES:

Analyzing security threats, providing recommendations, and escalating to Tier II engineers as required
Working directly with clients to support their Splunk and Security needs
Creation of summarizing incidents and alerts seen from Splunk environments as required
Attending and participating in regularly scheduled client meetings to discuss trends seen in their infrastructure, cover changes made to the environment, and position opportunities for further betterment and growth of customer Splunk deployments
Maintaining and creating runbooks and system description documents that outline a customer’s Splunk Architecture and routine administration/version/configuration/etc.
On-call potential for critical client Splunk outages
Other duties as assigned

QUALIFICATIONS:

ZIVARO is looking for a person who preferably has a minimum of an Associate degree in related field with a minimum of 2 years of professional/consulting services experience, or 4 years of equivalent experience, and hold a minimum of a mid-level Original Equipment Manufacturer (OEM) certification. Years of experience can outweigh education and certifications. Furthermore, this person has experience consulting other companies on technical subjects to optimize profitability and efficiency and drive outcomes.

YEARS OF EXPERIENCE: +2 years of experience or more in Splunk or IT Security

EDUCATION: Associates Degree in related field, Splunk Administration Certification preferred

SECURITY CLEARANCE: N/A

$100,000 - $125,000 a year

Benefits: Benefit offerings include medical, dental, vision, life insurance, disability, flexible spending accounts, paid holidays, flexible PTO program, 401k program. Come join a Top Places to Work organization!

U.S. Citizenship is required for all positions at Zivaro, due to security clearance and government/federal contracts held by Zivaro.

EEO STATEMENT

Zivaro, Inc. is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Zivaro prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Average salary estimate

$112500 / YEARLY (est.)

min

max

$100000K

$125000K

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What You Should Know About Splunk ITSI Engineer II - 1011, Zivaro

Looking to elevate your career with an exciting role? Zivaro is actively seeking a talented Splunk ITSI Engineer II to join our vibrant team! At Zivaro, we believe that a successful company is built on the passion and innovation of its members. As a Splunk ITSI Engineer II, you will play a crucial role in supporting our Splunk Managed Services team, diving deep into the management and troubleshooting of Client Splunk Enterprise Deployments and Applications. Your responsibilities will include analyzing security threats and working directly with clients to ensure their Splunk needs are met, from building queries and dashboards to navigating more complex administrative tasks. You’ll engage with clients regularly, providing insights and identifying opportunities for improving their Splunk environments. Zivaro's commitment to professional growth means you'll have ample opportunities to develop while supporting some of our most critical clients. We are more than just a tech company; we prioritize a culture of inclusivity and aim to create an environment where every team member can thrive. Joining Zivaro not only means working at a top workplace but also working in a team dedicated to excellence and innovation. So, if you have a strong background in Splunk or IT Security and are eager to contribute to a leading organization, we would love to hear from you!

Frequently Asked Questions (FAQs) for Splunk ITSI Engineer II - 1011 Role at Zivaro

What are the responsibilities of a Splunk ITSI Engineer II at Zivaro?

As a Splunk ITSI Engineer II at Zivaro, you will be responsible for supporting the Splunk Managed Services team by managing and troubleshooting client Splunk Enterprise Deployments. Your duties will include analyzing security threats, summarizing incidents, participating in client meetings, and creating detailed documentation of Splunk architectures and configurations.