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Shop Operation Specialist with Danish (all genders)

Company Description

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

Job Description

We are looking for a motivated Shop Operations Specialist (all genders) for our Danish market! Join our Shop Ops Nordics Team and contribute to zooplus' success in these countries.

Your tasks:

  • Optimizing the online shop and increasing sales and profitability through operational tasks (activating new products, optimizing product description text, assigning products to the right product groups)
  • Ensuring the quality of product descriptions and images as well as optimizing product descriptions in terms of SEO
  • Planning, briefing and uploading banners, creating landing pages and content pages
  • Creating products and promotions and performing content updates and other optimizations
  • Translating various website content elements (marketing texts, product descriptions etc.)
  • Cooperation with the departments in international locations

Qualifications

  • Excellent knowledge of Danish and English
  • General marketing or commercial knowledge or relevant work experience
  • Very good communication skills, self-organization and the ability to prioritize tasks
  • A strong quality consciousness, clear focus on results and implementation skills 
  • Interest in e-commerce and pet industry would be an advantage

Additional Information

With more than 1,000 passionate professionals located across 10 European offices, we believe our success comes from working together and leveraging our international strengths. Expect to work in a hybrid environment, collaborating with colleagues in different locations remotely.

Our benefits:
🐾 20% discount in our zooplus shop
📖 Internal and external training
🎈 Team events
#LI-Hybrid✈️ 28 vacation days and days off on 24th and 31st of December
🏋️ Corporate rates at a local gym chain (Body & Soul)
📱 Company mobile phone for work and personal use

Want to know more? Learn more about zooplus here, and check out our LinkedIn, Instagram, TikTok and YouTube to get a glimpse into the zooplus culture.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Shop Operation Specialist with Danish (all genders), zooplus SE

If you're passionate about pets and have a knack for e-commerce, then the role of Shop Operation Specialist with Danish at zooplus is for you! Located in the heart of Munich, at Sonnenstraße 15, you'll join our dedicated Shop Ops Nordics Team and play a pivotal role in helping us deliver joy to pet parents across Denmark. Your mission will include optimizing our online shop to increase sales and profitability by activating new products, enhancing product descriptions, and ensuring everything is in the right product group. You’ll work with various departments to ensure that our content shines—planning and uploading banners, creating engaging landing pages, and translating promotional texts with precision. If you have excellent Danish and English communication skills paired with a strong interest in e-commerce and the pet industry, this position is a perfect fit. The best part? Working will feel like a team effort, even remotely, with over 1,000 passionate professionals dedicated to making a difference. So get ready to embrace our core values of Care, Courage, Openness, and Simplicity as we grow together in making the pet world a better place!

Frequently Asked Questions (FAQs) for Shop Operation Specialist with Danish (all genders) Role at zooplus SE
What responsibilities does a Shop Operation Specialist with Danish at zooplus have?

As a Shop Operation Specialist with Danish at zooplus, your key responsibilities will include optimizing the online shop for the Danish market, increasing sales and profitability through various operational tasks, and ensuring high-quality product descriptions and images. Additionally, you will create and modify content, manage promotional activities, and translate marketing materials while collaborating with international teams to achieve the best results.

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What qualifications are required for the Shop Operation Specialist position at zooplus?

To be a successful candidate for the Shop Operation Specialist position at zooplus, you should possess excellent knowledge of Danish and English. A background in marketing or relevant commercial experience is essential, alongside strong communication skills and self-organization abilities. A keen interest in e-commerce and the pet industry will further enhance your fit for this role, making you a valuable team member.

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What benefits can a Shop Operation Specialist with Danish expect at zooplus?

zooplus offers a range of benefits for its Shop Operation Specialists with Danish, including a 20% discount in our shop, opportunities for internal and external training, 28 vacation days, corporate gym rates, and more. Additionally, you'll enjoy hybrid working arrangements that promote work-life balance while collaborating with a diverse team across Europe.

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How does the work environment at zooplus support collaboration for the Shop Operation Specialist role?

The work environment at zooplus is designed to foster collaboration for the Shop Operation Specialist role. With a hybrid work model, team members can work both in the office and remotely, which encourages flexibility and effective communication with colleagues located across various European offices. This setup allows you to contribute your ideas and collaborate effectively, regardless of where you're based.

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How important is SEO knowledge for the Shop Operation Specialist position at zooplus?

Having knowledge of SEO is crucial for the Shop Operation Specialist position at zooplus. You will be responsible for optimizing product descriptions for search engines, which significantly impacts online visibility, user experience, and sales. Understanding SEO principles will enable you to create compelling and impactful content that drives traffic and engages customers effectively.

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Common Interview Questions for Shop Operation Specialist with Danish (all genders)
Can you describe your experience with e-commerce platforms?

When answering this question, focus on your specific experience with e-commerce tools and techniques, citing examples of platforms you've worked with or projects you've managed. Highlight your contributions to optimizing product listings, improving SEO, and analyzing sales data to enhance overall performance.

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How do you prioritize tasks when managing multiple projects?

To respond effectively, explain your workflow method, whether it involves using project management tools or prioritizing tasks based on deadlines and business impact. Emphasize your organizational skills and ability to remain adaptable to changing priorities, showcasing your efficiency in handling multiple responsibilities.

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What strategies do you use to ensure product descriptions are engaging and informative?

Discuss your approach to writing product descriptions, emphasizing the importance of understanding the target audience. Highlight strategies such as using clear language, focusing on benefits, incorporating keywords for SEO, and continuously analyzing customer feedback to enhance content quality.

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How familiar are you with translation processes and tools?

In your answer, discuss any experience you've had with translation tools, language translation best practices, and how you ensure accuracy and cultural relevance in translations. Mention your meticulous attention to detail and how you verify translations for consistency in brand messaging.

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Can you give an example of a successful project you've completed in a team setting?

This is a great opportunity to showcase teamwork. Describe a specific project where you collaborated successfully with others. Focus on your role, the challenges faced, and the results achieved. Highlight how communication and teamwork led to your project's success.

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What techniques do you use to optimize product listings for search engines?

Explain SEO techniques that you find effective, such as keyword research, utilizing meta tags, and writing compelling descriptions that not only catch the eye but are also search-engine friendly. Share any tools you use to track performance and how you adjust strategies based on analytics.

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How do you handle constructive criticism of your work?

When addressing this question, convey your openness to feedback and your willingness to learn and grow. Share examples of how past feedback has helped you improve your methods or enhance your skills, ultimately leading to better work outcomes.

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Describe your understanding of the pet industry and its trends.

Showcase your knowledge of current trends within the pet industry and how they influence consumer behavior. Mention any recent developments, popular products, or shifts in customer preferences that you are aware of and how they could impact your approach in the Shop Operation Specialist role at zooplus.

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How important do you consider teamwork in achieving operational success?

Emphasize the value of teamwork for achieving operational success. Discuss how collaboration enhances creativity, problem-solving, and efficiency. Provide examples of how working closely with others has led to better outcomes in your previous roles.

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Why do you want to work specifically for zooplus as a Shop Operation Specialist?

Share your enthusiasm for pets and the e-commerce space, explaining how zooplus's mission aligns with your values and career aspirations. Mention specific aspects of the company culture or opportunities for professional development that attract you to working there.

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Zoo Plus was founded in 1999 and headquartered in Munich, Germany, a pet supply company, offering pet food and pet accessories.

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Full-time, hybrid
DATE POSTED
December 28, 2024

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