Team Lead Design Operations (all genders)

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

The Team Lead DO is a dynamic force at the intersection of creativity, strategy, and collaboration, driving seamless alignment across stakeholders and departments. The Team Lead DO uses deep expertise in design creation processes and communication across digital and print channels, ensuring consistency and quality in a complex, multi-channel landscape.

By continuously optimizing processes, tools, and collaboration, the Team Lead DO fosters innovation, operational excellence, and the continuous evolution of design impact.

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• Production management of several hundred digital and print assets per month
• Closely collaborate with design teams to translate brand design guidelines into creative channel strategies, drive standardization and automation
• Establish a data-driven design mindset, install design processes and help the team utilizing digital analytics tools, testing and research (together with DE&I)
• Constantly improve channel executions with regards to consistency, performance metrics and outcome quality
• Lead and mentor team members to deliver value effectively, enhance design quality, consistency, and efficiency while managing workloads and stress with a positive mindset
• Standardize, unify, and automate processes and design systems (together with DE&I)
• Optimize processes and collaboration with company stakeholders to enhance briefing quality, production efficiency, and outcome quality
• Guide and assist the team members in managing their backlog effectively; ensure tasks are well-defined, prioritized, and aligned
• Optimize processes and tools to manage workload effectively and make prioritization decisions based on business-related goals
• Leading a team of 5-6 internal team members and 7-8 external freelancers
• Management of the department budget
• Performance management and development of team members

• Design & Production: Expertise in digital & print asset creation, especially in digital advertising formats, experience in high -volume production, and brand consistency.
• Process & Operations: Standardizing, automating, and optimizing workflows, integrating data-driven design strategies.
• Collaboration: Strong cross-functional stakeholder collaboration, briefing and execution quality, as well as optimization of processes and achievement of joint goals
• Leadership: Managing a team (internal & freelancers), mentoring, and fostering a positive, efficient work environment.
• Budget & Resource Management: Overseeing department budget and resource allocation for high-quality output.

Additional Information:
With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.

Our benefits:
🐾 20% discount in our zooplus shop
📖 Internal and external training
🎈 Team events
#LI-Hybrid
✈️ 28 vacation days and days off on 24th and 31st of December
🏋️ Corporate rates at a local gym chain (Body & Soul)
📱 Company mobile phone for work and personal use

Want to know more? Learn more about zooplus here, and check out our LinkedIn, Instagram, TikTok, and YouTube to get a glimpse into the zooplus culture.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.