Team Lead Design Operations (all genders)

The Team Lead Design Operations at zooplus is responsible for managing the production of numerous digital and print assets, ensuring consistency across channels, and collaborating closely with design teams to implement brand strategies. This includes optimizing workflows, establishing a data-driven design process, and mentoring team members to enhance design quality and performance.

To excel as the Team Lead Design Operations at zooplus, candidates should have a strong background in design and production, particularly in digital advertising formats. Experience in high-volume production and brand consistency is essential. Additionally, skills in process optimization, budget management, and leadership are critical for managing internal team members and freelancers effectively.

The Team Lead Design Operations plays a vital role in aligning design efforts with business objectives at zooplus. By streamlining processes, optimizing asset production, and fostering innovation, this position helps ensure that the design output is impactful, adhering to both brand standards and performance metrics, ultimately contributing to the company's mission of delivering happiness to pet parents.

At zooplus, the work culture is collaborative, inclusive, and driven by core values of Care, Courage, Openness, and Simplicity. The Team Lead Design Operations role emphasizes teamwork, encouraging members to share insights and support one another in a positive work environment. With a hybrid working model, team events, and professional development opportunities, you will find a supportive community at zooplus.

As a Team Lead Design Operations at zooplus, you will enjoy several benefits including a competitive salary, 28 vacation days, a 20% discount on products, internal and external training, corporate gym rates, and a company mobile phone for both work and personal use. The hybrid work setup allows for flexible work arrangements while still encouraging collaboration across teams.

When answering this question, highlight specific leadership roles you've held and the size of teams managed. Discuss your approach to mentoring team members, handling conflicts, and fostering a positive work culture. Share metrics or outcomes that demonstrate your impact on team performance.

Emphasize the importance of establishing clear design guidelines and regular team check-ins. Discuss your methods for reviewing outputs and collecting feedback to maintain brand integrity. Provide examples of successful projects where you implemented these strategies to achieve brand consistency.

Discuss specific tools and techniques that you've used to streamline design workflows, such as automated systems, project management software, or data analytics. Provide examples of how these strategies have resulted in increased efficiency and higher quality outputs.

When responding, outline the project’s goals, the obstacles faced, and the innovative strategies you employed to overcome them. Highlight your leadership skills and ability to collaborate with others, leading to successful project completion.

Explain your openness to constructive criticism and how you incorporate it into your workflow. Share an example of a time when feedback led to an improved design outcome, showcasing your adaptability.

Talk about your experience in overseeing project budgets, resource allocation, and ensuring high-quality outputs within financial constraints. Provide an example of how you successfully managed a budget for a previous project.

Discuss your strategies for ongoing professional development, such as attending industry conferences, participating in webinars, and following design thought leaders. Explain how you apply this knowledge to your role in design operations.

Provide a specific example that highlights your communication skills and ability to align diverse teams towards a common goal. Discuss the outcomes and any metrics that illustrate the success of your collaboration.

List specific tools you have experience with, such as design software (Adobe Creative Suite, Figma) or project management applications (Asana, Trello). Explain how these tools facilitate collaboration and efficiency in design operations.

Discuss your methodology for assessing urgency and importance, such as using a priority matrix or collaborating with stakeholders. Provide an example of how you've managed workload during peak times effectively.