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Senior Product Marketing Manager

ABOUT THE ROLE


Teikametrics is seeking a a data-driven Senior Product Marketing Manager to elevate our AI SaaS platform's adoption, engagement, and retention. As the connective tissue between product development and go-to-market efforts, this role ensures the value of our solution is clearly articulated and impactful for diverse customer segments, including self-service, managed, and agency customers. The ideal candidate combines strategic thinking with data-driven decision-making to craft compelling positioning, drive impactful product launches, and create tailored messaging that fuels growth and user success.


ABOUT TEIKAMETRICS


Teikametrics is a leading SaaS company that helps e-commerce brands scale their advertising with cutting-edge AI technology. Our platform empowers sellers to optimize ad campaigns across Amazon, Walmart, TikTok, and more. We are seeking a talented and dedicated Customer Success Manager/Product Onboarding Specialist to join our team and ensure our customers’ success from day one.


KEY RESPONSIBILITIES
  • Go-to-Market (GTM) Strategy Development: Collaborate closely with Product Managers to design and execute comprehensive GTM strategies that resonate with self-serve, managed, and agency segments, ensuring seamless product launches and adoption.
  • Competitive Landscape Analysis: Conduct ongoing research into competitors’ offerings, value propositions, pricing models, and Ideal Customer Profiles (ICP). Use these insights to refine the platform's positioning, messaging, and overall marketing strategy.
  • Customer & Prospect Communication: Drive proactive and reactive communication strategies to engage existing customers and prospects through weekly and monthly emails, blog posts, and social media content. Focus on nurturing relationships and improving customer engagement at every touchpoint.
  • Content Creation with a Focus on AI Value: Lead the creation of educational content that demonstrates how Teikametrics’ AI platform empowers sellers and brands to grow profitable businesses. Highlight the platform’s ability to drive e-commerce success by improving transparency and showcasing real-world results, particularly in ad optimization and inventory management.
  • Customer Insights & Segmentation: Partner with the Business Intelligence and Product teams to analyze customer data and segment user bases effectively, enabling personalized messaging and feature adoption campaigns.
  • Sales Enablement: Create and deliver high-impact enablement materials, including battle cards, product demos, and customer-facing presentations, equipping the sales team with the tools to articulate Teikametrics’ unique value.
  • Campaign Management & Performance Tracking: Develop and manage marketing campaigns across various channels. Monitor performance metrics, report on effectiveness, and iterate strategies to optimize engagement and conversion rates.
  • Customer Journey Communication Optimization: Identify key points in the customer lifecycle to craft tailored marketing initiatives that enhance the end-to-end user experience, from initial engagement to advocacy.
  • Content Creation Leadership: Oversee the development of high-quality, compelling content across multiple formats, including product-focused blogs, case studies, webinars, and social media, to reinforce Teikametrics’ thought leadership in the e-commerce space.
  • Stakeholder Collaboration: Serve as a critical link between the Product, Sales, and Marketing teams, ensuring alignment on priorities and messaging to achieve shared business goals.


WHAT MAKES YOU STAND OUT
  • Experience: Minimum of 7+ years in product marketing, preferably within SaaS, adtech, or e-commerce industries, with a strong focus on strategy and execution.
  • Leadership & Mentorship: Ability to lead cross-functional initiatives, mentor junior team members, and influence at all organizational levels.
  • Strategic Mindset: Proven success in crafting market strategies that drive measurable growth and enhance competitive positioning.
  • AI & Technology Communication: Proven ability to simplify complex AI concepts into clear, relatable messaging for both technical and non-technical audiences.
  • Communication Expertise: Exceptional written and verbal communication skills, with experience in both crafting and executing multi-channel communication strategies.


WHO YOU ARE
  • A degree isn’t required, relevant startup experience and demonstrated past performance/results will be considered alongside formal education. 
  • Highly motivated energetic self-starter, passionate and deeply knowledgeable about the e-commerce space, with a strong vision of where the markets are headed.
  • 7+ years combined work experience with B2B customer segments, in advertising tech, SaaS, and/or relevant e-commerce industries.
  • Strong analytical, communication, organizational, presentation, and leadership skills.
  • Strong written and verbal communication skills, qualitative analysis skills, and project management skills are required.
  • Excellent interpersonal skills with experience leading cross-functional teams and interacting with technical, non-technical, professional, and executive levels.
  • Experience creating go-to-market positioning and strategies in software.
  • Ability to craft compelling stories, collateral, and tools around technology products and services for both business and technical buyers.
  • Technically savvy and intellectually curious about new technologies and how they work/enable new customer solutions.


WORKING AT TEIKAMETRICS

Join us! We hire talented individuals remotely across the following states: California, Colorado, Connecticut, Florida, Georgia, Idaho, Indiana, Kentucky, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia & Washington. In addition, we also have remote opportunities in China and India.


More Than Just a Job

Everyone’s work preferences are different but regardless of work style, we like to take care of our people. Benefits of becoming part of Team Teika: 

• Competitive cash (we don’t discount based on location)

• A robust benefits package effective on day one!

• Generous stock option packages and investment opportunities

• Remote friendly - we hire in 25 states and 3 countries

• Unlimited Paid Vacation Policy

• Flexible work schedule - work when you’re most productive and effective!


ABOUT TEIKAMETRICS 

Teikametrics’ AI-powered holistic Marketplace Optimization Platform helps sellers and brand owners maximize their potential on the world’s most valuable marketplaces. Founded in 2015, Teikametrics uses proprietary AI technology to maximize profitability in a simple SaaS interface. Teikametrics optimizes more than $15 billion in GMV across thousands of sellers around the world, with brands including Munchkin, mDesign, Clarks, Nutribullet, Conair, Nutrafol, and Solo Stove trusting Teikametrics to unlock the full potential of their selling and advertising on Amazon, Walmart, and other marketplaces.


The job description is representative of typical duties and responsibilities for the position and is not all-inclusive. Other duties and responsibilities may be assigned in accordance with business needs. We are proud to be an equal opportunity employer. A background check will be conducted after a conditional offer of employment is extended.

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What You Should Know About Senior Product Marketing Manager, Teikametrics

Teikametrics is on the lookout for a passionate and data-driven Senior Product Marketing Manager to join our vibrant team. Based in Boston or remote, this role is key to our AI SaaS platform, helping to drive adoption, engagement, and retention among our diverse customer segments. As the Senior Product Marketing Manager, you will connect the dots between product development and our go-to-market initiatives, ensuring our solution’s value resonates clearly with potential and current customers alike. The right candidate possesses a blend of strategic thinking and analytical skills, crafting compelling messaging that speaks to our users' needs. You'll collaborate closely with Product Managers to develop in-depth go-to-market strategies personalized for self-service, managed, and agency customers. Stay ahead by conducting competitor analyses and leveraging your insights to enhance our marketing strategies and product positioning. Through effective customer communication and content creation, you will illuminate the benefits of Teikametrics’ AI platform, helping sellers succeed in the e-commerce space. With a strong focus on sales enablement, your role will center around equipping our sales team with powerful tools and resources that communicate our unique value proposition. If you're ready to take ownership of a role that promises impact and growth in an innovative environment, Teikametrics is excited to welcome you aboard.

Frequently Asked Questions (FAQs) for Senior Product Marketing Manager Role at Teikametrics
What responsibilities does a Senior Product Marketing Manager have at Teikametrics?

As a Senior Product Marketing Manager at Teikametrics, you will spearhead go-to-market strategy development, analyze the competitive landscape, and drive proactive communication efforts. You'll create educational content that showcases the value of our AI platform while optimizing customer journey communications to enhance user experience. This role involves significant collaboration with product, sales, and marketing teams to ensure alignment.

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What qualifications are needed for the Senior Product Marketing Manager position at Teikametrics?

To excel as a Senior Product Marketing Manager at Teikametrics, you should have at least 7 years of experience in product marketing, preferably in the SaaS or e-commerce industries. Leadership capabilities, strategic thinking, and strong communication skills are essential. While a degree isn’t strictly required, relevant experience and a proven track record of success in similar roles will be valued highly.

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How does the Senior Product Marketing Manager contribute to customer success at Teikametrics?

At Teikametrics, the Senior Product Marketing Manager enhances customer success by crafting and delivering tailored content that highlights the benefits of our AI platform. Effective customer engagement through various communication methods helps nurture relationships, while insights and segmentation analytics enable personalized messaging to boost customer retention and satisfaction.

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What skills are essential for a Senior Product Marketing Manager working at Teikametrics?

Essential skills for a Senior Product Marketing Manager at Teikametrics include strong analytical abilities, effective communication, project management, and experience with cross-functional teamwork. A strategic mindset and capability to create compelling narratives around complex AI technology are also important to succeed in this position.

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What is the work culture like for a Senior Product Marketing Manager at Teikametrics?

The work culture at Teikametrics is dynamic, inclusive, and focused on innovation. As a Senior Product Marketing Manager, you'll be part of a collaborative environment that values each team member's contributions. With remote opportunities available and a flexible work schedule, we prioritize work-life balance and encourage you to bring your best self to the table.

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Common Interview Questions for Senior Product Marketing Manager
Can you describe your approach to developing a go-to-market strategy?

In developing a go-to-market strategy, I focus on understanding the target market, conducting thorough competitive analysis, and collaborating with cross-functional teams for insights. I prioritize building clear value propositions and ensure the strategy aligns with customer needs and business goals.

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How do you measure the success of your marketing campaigns?

I measure the success of marketing campaigns through key performance indicators such as conversion rates, engagement levels, and customer feedback. Analyzing these metrics allows me to identify areas for optimization and track overall ROI, ensuring we meet our growth targets.

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What experience do you have in content creation?

I have extensive experience in content creation, including crafting blog posts, whitepapers, webinars, and social media content that educate and engage target audiences. My approach is to focus on storytelling that highlights the value of products while addressing customer pain points.

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How do you stay updated on industry trends and competition?

Staying updated involves regularly reading industry publications, attending webinars, and following key competitors’ activities closely. I also network with industry professionals to glean insights about emerging trends that could impact our marketing strategies.

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Describe a time when you led a cross-functional project.

In my previous role, I led a cross-functional project to launch a new product. I coordinated efforts between the product, sales, and marketing teams, ensuring everyone was aligned on the messaging and timelines. The launch was a success, achieving significant adoption within the first quarter.

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How do you tailor messaging for different customer segments?

I tailor messaging for different customer segments by first segmenting the audience based on their needs and behaviors. I then craft distinct value propositions that resonate with each group, ensuring that the content speaks directly to their unique challenges and aspirations.

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What strategies do you use for effective customer communication?

For effective customer communication, I employ a mix of proactive outreach, personalized content, and feedback loops. Building relationships through consistent and valuable communication helps foster trust and enhances customer engagement and retention.

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Can you give an example of a successful product launch you managed?

A successful product launch I managed involved collaborating with product and sales teams to create comprehensive training materials and marketing collateral. By executing a targeted campaign and gathering feedback post-launch, we were able to exceed our initial adoption goals within just three months.

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What role does data play in your marketing decisions?

Data plays a crucial role in my marketing decisions. I rely on analytics to identify performance trends, customer behaviors, and market conditions, which inform my strategies and adjustments. Leveraging data ensures that our marketing efforts are aligned with our overall business objectives.

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How would you handle a situation where a marketing campaign does not meet expectations?

If a marketing campaign does not meet expectations, I would analyze the metrics closely to understand what may have gone wrong. I would gather input from team members and stakeholders, learn from the experience, and pivot our strategies to maximize outcomes for future campaigns.

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Teikametrics empowers third-party sellers with the data, insights, and tools to build successful brands. Our passion is creating life long relationships through innovative software and world-class service.

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Full-time, remote
DATE POSTED
January 1, 2025

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