Director, Product Support (US Public Sector)
Skills
- Leadership in technical support
- Understanding of compliance frameworks
- Executive communication skills
- Cloud security technologies proficiency
- Problem-solving and innovative thinking
Responsibilities
- Lead Support team in delivering scalable strategies for US Public Sector customers
- Oversee support workflows and incident management
- Ensure compliance with FedRAMP, FISMA, and government requirements
- Recruit and develop a high-performing Support team
- Build relationships with Public Sector customers
Education
- Bachelor's degree in a relevant field
- Relevant certifications (CISSP, CCSP, ITIL preferred)
Benefits
- Various health plans
- Vacation and sick time off
- Parental leave options
- Retirement options
- Education reimbursement
Average salary estimate
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Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.
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