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People Operations Lead

Anchorage Digital is looking for a People Operations leader to help drive an efficient, seamless, and human employee experience by optimizing core people processes, programs, and technologies. As a People Operations Lead, you will ensure excellence in HR systems, compliance, and workplace operations while maintaining data integrity and supporting global workforce needs. You will elevate, develop, and grow the skills and competencies of the People Operations team through coaching, continuous feedback, and goal setting while being an advocate of our programs, philosophies, and policies.


We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the (insert role title) role:


Technical Skills:
  • Manages and leads all aspects of People Operations including, but not limited to: onboarding and offboarding, immigration projects, policy creation and maintenance, system management (Dayforce), compliance, internal mobility, and various other strategic processes.
  • Ensures compliance with employment laws and regulations globally.
  • Develops and updates People policies and the employee handbook with evolving company and workforce needs.
  • Develops and tracks key People metrics to inform decision-making and track trends.


Complexity and Impact of Work:
  • Leads critical People Operations projects aimed at enhancing operational efficiency and the overall employee experience. Proactively identifies opportunities to improve, automate, and scale existing processes.
  • Optimizes current People tech stack to ensure our systems and tools meet the needs of Anchorage and contribute to overall positive employee experience
  • Proactively ensures knowledge is shared and processes are scalable within the People Operations team to avoid single points of failure and unnecessarily manual work.


Organizational Knowledge:
  • Clearly understands and effectively communicates the ways People Operations contributes to Anchorage's growth and success.
  • Partners with cross-functional stakeholders to build processes and policies that support Anchorage’s overall goals.
  • Supports and grows workplace operations at our key global locations: NYC, Porto, Lisbon, and Singapore.


Communication and Influence
  • Is recognized as a subject matter expert and strong leader for end-to-end People Operations both within the People team and across the organization.
  • Identifies, leads, and communicates challenges and solutions, ensuring alignment across the People team and secures buy-in from key stakeholders.
  • Builds trust and credibility by serving as a key point of contact for employees on People policies, process, and systems.


Team Leadership
  • Develops team members through individual coaching, goal setting, and performance management
  • Defines People Operations team direction and priorities and clearly communicates strategy to team members while effectively translating strategy into individual goals, priorities and expectations.
  • Fully owns People Operations resource planning and end-to-end hiring process, and is accountable for achieving hiring goals.


You may be a fit for this role if you have:
  • 4-6 years of HR or People Operations experience, preferably at least some in a startup or high-growth environment
  • Strong knowledge of HR best practices and employment laws
  • Technical experience with Dayforce
  • Excellent communication and interpersonal skills
  • Ability to handle confidential information with discretion
  • Bias toward action, but an ability to acknowledge and fix mistakes quickly
  • Proactive problem-solver with a data-driven approach
  • Adaptable and comfortable with ambiguity and rapid change


Although not a requirement, bonus points if:
  • You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)


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CEO of Anchorage Digital
Anchorage Digital CEO photo
Diogo Mónica | Nathan McCauley
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Average salary estimate

$85000 / YEARLY (est.)
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$70000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Operations Lead, Anchorage Digital

Anchorage Digital is on the lookout for a dynamic People Operations Lead to enhance and streamline the employee experience across our organization. This isn't just a typical HR role - it’s a chance to lead initiatives that truly shape the way our employees interact with the company. Your expertise will help optimize core HR processes, ensuring compliance while promoting a seamless atmosphere that supports employee growth and engagement. Whether it's driving onboarding processes, managing policies, or leading critical strategic projects, your impact will be felt across Anchorage Digital's global workforce. With an emphasis on coaching and accountability, you’ll not only oversee essential functions like immigration projects and internal mobility but also foster the skills of your team to elevate their performance. What makes this role even more exciting is the opportunity to advocate for innovative programs while tracking key metrics that drive our organizational success. If you’re someone with 4-6 years of HR experience who thrives in a startup environment and has a passion for crafting engaging employee experiences, we would love for you to join our team and make a substantial impact within Anchorage Digital.

Frequently Asked Questions (FAQs) for People Operations Lead Role at Anchorage Digital
What responsibilities does the People Operations Lead at Anchorage Digital have?

The People Operations Lead at Anchorage Digital is responsible for managing all aspects of People Operations, including onboarding and offboarding, compliance with employment laws, and optimizing HR systems like Dayforce. They will lead critical projects to enhance operational efficiency and improve the overall employee experience.

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What qualifications are needed for the People Operations Lead position at Anchorage Digital?

Candidates for the People Operations Lead role at Anchorage Digital should have 4-6 years of HR or People Operations experience, preferably in a startup or high-growth environment, along with a strong knowledge of HR best practices and employment laws. Familiarity with Dayforce is a plus.

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How does the People Operations Lead contribute to Anchorage Digital's success?

The People Operations Lead plays a key role in supporting Anchorage Digital's growth by optimizing people processes and driving initiatives that enhance employee engagement and operational efficiency. Their leadership in developing policies and metrics directly influences organizational decision-making.

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What technical skills should a People Operations Lead possess for Anchorage Digital?

The ideal People Operations Lead at Anchorage Digital should have technical experience with HR systems such as Dayforce. This role requires a comfort with data-driven approaches to problem-solving and ensuring that the people tech stack is effective and meets organizational needs.

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What kind of work culture is present at Anchorage Digital for the People Operations Lead role?

Anchorage Digital fosters a dynamic work culture that values innovation, collaboration, and continuous learning. The People Operations Lead is expected to build trust, communicate effectively, and serve as a key resource for employees, enhancing the overall workplace experience.

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Common Interview Questions for People Operations Lead
Can you describe your experience managing onboarding and offboarding processes?

In answering this question, provide specific examples of your past experiences in managing these processes. Highlight any strategies you implemented to streamline onboarding and ensure a positive experience for new hires, as well as how you structured offboarding to maintain relationships and gather feedback.

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How do you ensure compliance with employment laws in your HR practices?

Share specific methods you use to stay informed about employment laws, such as regular training or research. Highlight a time when you addressed a compliance issue and what steps you took to ensure practices adhered to legal standards.

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What strategies have you used to optimize HR systems?

Discuss your experience with optimizing HR systems like Dayforce. Explain specific projects where you analyzed system efficiency, implemented upgrades, or automated processes that ultimately improved the user experience for employees.

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How do you track and analyze People metrics, and how have you used these to inform decision-making?

Talk about the KPIs you consider vital in HR management and how you gather this data. Provide an example of a situation where data analysis influenced a strategic decision within the People Operations framework.

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Can you provide an example of a project you led that enhanced the employee experience?

This is an opportunity to discuss a relevant project in detail. Describe the goal of the project, the steps you took to lead it, the outcomes, and how it improved overall employee satisfaction or engagement.

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How do you approach coaching and developing your team members?

Share your coaching philosophy and specific techniques you use to develop employee skills. Highlight instances where you've helped team members set goals and achieve them, fostering both professional growth and team cohesion.

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What methods do you use to engage with cross-functional stakeholders?

Discuss your experience collaborating with stakeholders from other departments. Explain how you build relationships, share information, and ensure alignment between HR initiatives and broader organizational goals.

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How do you manage the need for confidentiality in HR?

Emphasize your understanding of the importance of discretion in handling sensitive employee information. Provide an example of a situation where you successfully navigated this responsibility.

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Describe a challenging situation you faced as a People Operations professional and how you handled it.

Choose a specific challenge that highlights your problem-solving skills and adaptability. Discuss how you assessed the situation, the actions you took to resolve it, and what you learned from the experience.

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What role do you think technology plays in modern HR practices?

Express your views on the importance of modern technology in HR, such as automation and data analysis for improving efficiency and employee experience. Cite examples of technologies you've used and how they've benefitted your previous organizations.

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Full-time, on-site
DATE POSTED
April 2, 2025

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