Head of Business Operations (f/m/d)

As the Head of Business Operations at Sunday, your key responsibilities include leading the central 'Clarity & Impact' unit, managing project operations, and ensuring alignment across all initiatives in Product, UA, Monetization, and Tech. You will partner with various department heads to track and evaluate initiatives, facilitate planning rituals, and drive a culture of ownership and speed within the company.

To qualify for the Head of Business Operations position at Sunday, candidates should have strong experience in startup operations or similar roles, ideally with at least 3 years of relevant experience. Previous exposure to the mobile gaming industry is a significant advantage. Candidates should possess a high level of business acumen, the ability to create clear systems from complex data, and a proactive bias for action.

The Head of Business Operations at Sunday plays a vital role in shaping the company cultureby driving clarity and enablement without bureaucratic limitations. This position supports teams in making quick decisions and encourages a mindset of ownership and speed, thereby fostering a collaborative atmosphere that values both challenges and successes.

At Sunday, the work setup for the Head of Business Operations is hybrid, consisting of three core office days complemented by flexible working arrangements. Employees benefit from 30 vacation days, the opportunity to work remotely for up to three weeks each year, and access to fantastic office amenities designed to enhance productivity and comfort.

Sunday is committed to supporting new team members relocating to Hamburg for the Head of Business Operations role. We provide assistance with visas, relocation bonuses, and even language support to ensure a smooth transition. Our goal is to help you settle in quickly and feel at home in your new environment.

When preparing your answer, highlight specific examples where you successfully led operations in a startup, focusing on your approach to project management, strategic partnerships, and adjustments made to promote growth. Be sure to mention any unique challenges you faced and how you overcame them.

In your response, discuss your method for evaluating and prioritizing initiatives based on impact and alignment with company goals. You could outline your process for gathering input from key stakeholders and creating a structured approach to make data-driven decisions quickly.

Sharing key performance indicators (KPIs) that you've successfully utilized in previous roles would be valuable. Discuss metrics such as ROI on projects, tracking team efficiency, or assessing the impact of your decisions on overall company objectives to demonstrate your business acumen.

Emphasize your belief in fostering strong communication and collaboration, enabling teams to focus on results rather than cumbersome processes. Mention specific strategies you would implement to facilitate smooth operations while maintaining a culture of ownership and empowerment.

Prepare a story that illustrates your flexibility and ability to adapt. Detail the situation, your analysis of the bottleneck, and the decisive actions you took to address the challenges while minimizing disruptions to projects.

Express your commitment to building relationships within the team by initiating one-on-one meetings and gathering insights about their roles and challenges. Highlight your focus on empathy and understanding, which are crucial for supporting team members effectively.

Outline effective strategies such as promoting transparency in operations, celebrating quick wins, and crafting initiatives that encourage teams to take initiative and ownership over their areas of responsibility while achieving their goals.

Discuss your experience with various analytical tools and your process for transforming data into actionable insights. Provide an example of how data-driven insights have directly influenced a significant operational decision in your past work.

Highlight your willingness to be proactive and support cross-functional initiatives while aligning with the overarching company vision. Mention any innovative ideas or projects you hope to spearhead that could drive overall success and growth.

Reflect on the aspects of Sunday that resonate with you, such as the company culture, commitment to innovation, and focus on player-friendly experiences. Discuss how your personal and professional values align with Sunday's mission and how you see yourself contributing to the company's continued success.