Assistant Community Manager - The Brodie

As an Assistant Community Manager at The Brodie with Bell Partners, your key responsibilities will include assisting the Community Manager with financial administration, which involves posting rental collections and overseeing the accounting functions of the community. You'll also support leasing consultants in the leasing process and conduct monthly market surveys to recommend pricing changes, ensuring the community remains competitive and profitable.

To be considered for the Assistant Community Manager position at The Brodie, a BA/BS in business or a related field is preferred, along with at least one year of experience in the property management industry. Strong accounting and collections experience is required, and knowledge of software such as Onesite and Rent Roll is a plus. Exceptional customer service skills and the ability to work collaboratively with a team are essential.

At Bell Partners, the work environment is collaborative, inclusive, and empowering. As an Assistant Community Manager at The Brodie, you'll be part of a team that values each associate's input and encourages personal growth. The culture is designed to foster teamwork and support, allowing you to contribute to creating communities our residents are proud to call home.

Bell Partners offers a comprehensive total rewards benefits package for Assistant Community Managers at The Brodie. This includes family health insurance, a 401(k) matching program, paid vacation, personal days, and sick time. Additionally, there's a customized training program and an associate referral bonus plan, making it a great place to grow your career.

While previous supervisory experience is preferred for the Assistant Community Manager position at The Brodie, it is not strictly required. Candidates with strong leadership skills and a passion for property management will also be considered, as the role offers opportunities to take on leadership responsibilities in the absence of the Community Manager.

In your response, highlight specific experiences you have in property management, particularly focusing on tasks relevant to the Assistant Community Manager position, such as financial administration, leasing processes, and resident relations. Showcase your familiarity with accounting functions and tools like Onesite or Rent Roll, and how these experiences will help you succeed in this role.

When answering this question, give examples of how you manage your time effectively in fast-paced situations. Discuss methods you use to prioritize essential tasks, such as dealing with resident concerns, ensuring financial obligations like posting rents are met on time, and balancing administrative duties. Demonstrating your organizational skills is key.

Preparing for this question involves reflecting on a past experience where you dealt with a difficult resident matter. Explain the situation clearly, your thought process in finding a resolution, and the outcome. Show empathy and your customer service skills, emphasizing how you managed to resolve the issue while maintaining a positive relationship with the resident.

Discuss proactive strategies you would employ to support leasing consultants, such as regular communication to understand their challenges, providing training, or collaborating on marketing initiatives. Highlight the importance of teamwork and how enhancing the leasing process ultimately benefits community performance.

Be honest about your experience with financial tasks. If you have specific examples of your proficiency, such as past roles where you managed collections or accounting functions, share those. Mention any relevant tools or software you're familiar with, showing your capability to handle these responsibilities proficiently.

In answering this, focus on qualities such as strong organizational skills, excellent interpersonal communication, and a proactive attitude. Emphasize the need for both financial acumen and customer service skills, balancing technical and social abilities to create a thriving community environment.

Discuss your approaches to staying informed about company policies and local regulations, such as regular training and seeking clarification from supervisors when needed. Your answer should reflect a commitment to ensuring that community operations adhere to legal guidelines and company expectations.

When answering, express your career aspirations and how the Assistant Community Manager position is a stepping stone towards those goals. Highlight your desire to grow within Bell Partners and contribute positively to the community. Make it clear how you plan to gain experience and develop skills relevant to higher-level management roles.

This question tests your problem-solving abilities and respect for authority. Explain that you would first seek to understand the rationale behind the decision. Then, if you still disagree, communicate your perspective respectfully and constructively. Show that you value the importance of team collaboration while also having the confidence to share insights.

In your response, mention specific property management software you are experienced with, such as Onesite or Rent Roll. Discuss how these tools help streamline accounting processes, documentation, and communication within the team. Highlighting proficiency in relevant software will reinforce your candidacy for the Assistant Community Manager position.