LIHTC Assistant Community Manager (30016/30020)

A LIHTC Assistant Community Manager at Cirrus Asset Management is responsible for managing building occupancy, handling collections, addressing tenant concerns, coordinating maintenance, and supporting management in advertising and tenant communications. Additionally, they manage financial reports and budgets to ensure compliance and proper functioning of the property.

Candidates applying for the LIHTC Assistant Community Manager role at Cirrus Asset Management should have 1-2 years of property management experience, preferably with LIHTC, HUD, or Section 8 knowledge. Strong communication skills, detail orientation, and legal understanding of housing laws are crucial for success in this position.

While not mandatory, being bilingual in English and Spanish is preferred for the LIHTC Assistant Community Manager role at Cirrus Asset Management. This skill greatly enhances communication with a diverse tenant base and facilitates smoother operations within team interactions.

The work environment at Cirrus Asset Management for a LIHTC Assistant Community Manager is vibrant and supportive. The company values teamwork, integrity, and customer service, all of which foster a positive environment where professionals thrive and residents feel at home.

Cirrus Asset Management provides a comprehensive benefits package for its LIHTC Assistant Community Managers, including health, dental, and vision insurance, life insurance, a 401(k) plan, paid holiday, sick, and vacation time, further promoting a healthy work-life balance.

You should highlight any relevant property management experience, particularly within LIHTC or similar housing programs. Discussing specific scenarios where you resolved tenant issues or handled financial reports can further demonstrate your suitability for the role.

You can respond by explaining your time management techniques, like creating lists or using scheduling tools. Providing an example of how you successfully managed competing priorities at previous jobs will show your ability to handle the fast-paced nature of the role.

Discuss your approach to active listening, empathy, and prompt resolution. Share an example when you resolved a tenant’s complaint successfully, ensuring you convey your commitment to excellent customer service in the process.

Highlight your creativity and experience in marketing, perhaps discussing social media campaigns or community engagement events. Offering specific strategies you have used successfully in the past can showcase your proactive approach.

Share your knowledge of Fair Housing laws and emphasize the importance of compliance in maintaining a fair and equitable environment for all tenants. You may want to mention any training you've undergone related to these laws.

Emphasize the importance of communication and collaboration with your team and other stakeholders. You could provide examples where teamwork led to improved tenant satisfaction or streamlined processes at your previous jobs.

Discuss your experience managing budgets or processing payments accurately and how you follow-up on discrepancies. Mentioning any accounting or financial software you’ve used can further enhance your response.

Highlight the significance of regular inspections and proactive maintenance. If you have experience coordinating maintenance teams or managing contracts with vendors, share that as an example of how you've ensured property integrity.

Approach your answer by discussing your conflict resolution skills and how you remain calm under pressure. Provide a real-life example of how you dealt with a similar situation in the past to give context to your approach.

Reflect on Cirrus Asset Management’s values and mission that resonate with you. Express how you see yourself contributing to their commitment to exceptional service and community solutions by linking your personal experience and philosophy.