Assistant Manager (09329) - 1301 Custer Rd., Suite 310

As an Assistant Manager at 1301 Custer Rd. in Plano, TX, your primary responsibilities include supporting the Store Manager in team leadership, ensuring exceptional customer service, managing inventory, and upholding product quality standards. You'll also assist in training new staff and developing existing team members to create a positive work environment.

To qualify for the Assistant Manager position at 1301 Custer Rd., candidates should have prior retail experience, strong computer skills, and a background in cash handling. Familiarity with inventory management systems is a plus. We value leadership abilities and a passion for customer service, making interpersonal skills equally important.

The Assistant Manager plays a vital role in enhancing customer satisfaction by training staff on service best practices, addressing customer concerns promptly, and ensuring the store maintains high product quality. Consistent team motivation and setting standards help create a welcoming environment at 1301 Custer Rd.

For the Assistant Manager role at 1301 Custer Rd., experience in retail management or leadership positions significantly benefits candidates. Skills in cash handling, inventory management, and customer service excellence are crucial for thriving in this fast-paced role.

The work culture for an Assistant Manager at 1301 Custer Rd. is collaborative and customer-focused. We value teamwork, creativity, and personal development. Our supportive environment encourages managers to bring new ideas to the table and lead their teams to success.

In my approach to team leadership, I prioritize open communication, encouragement, and constructive feedback. I believe in setting clear expectations and empowering team members to take ownership of their roles while providing support whenever needed.

Certainly! In a previous role, I encountered a customer upset about a product issue. I listened actively, empathized with their situation, and provided a prompt solution. This approach not only resolved the issue but also turned the customer into a loyal advocate for my store.

To maintain product quality, I regularly conduct inventory audits, train staff on proper handling procedures, and ensure we follow a consistent restocking process. Additionally, I stay engaged with customers to gather feedback on product selection and quality.

I motivate my team by recognizing individual achievements, encouraging collaboration, and promoting a positive work culture. I also provide opportunities for training and growth, helping team members feel valued and engaged in their work.

Essential qualities for an Assistant Manager include effective communication, leadership skills, problem-solving abilities, and a strong customer service focus. These traits help create a positive team environment and ensure excellent customer experiences.

When staff conflicts arise, I address them directly and promote open dialogue. My goal is to understand each person's perspective, find common ground, and develop a collaborative solution that restores harmony within the team.

To ensure great customer service, I emphasize staff training on interpersonal skills, encourage proactive engagement, and regularly monitor customer satisfaction. Solicit feedback and promote a culture where every team member feels responsible for the customer experience.

In my past roles, I've been responsible for overseeing inventory from ordering to stock levels. I utilize system tools to track sales trends, reducing excess stock and ensuring the right products are available to meet customer demands.

I approach setting sales goals collaboratively, involving the team in discussions about realistic and aspirational targets. This not only fosters buy-in but also encourages team accountability, motivation, and shared success.

The most rewarding aspect of being an Assistant Manager is seeing my team's growth and development. Watching them improve in their roles, build confidence, and achieve milestones creates a fulfilling work environment and boosts overall store performance.